UniTalk
Seamless integration with UniTalk for call features and more
Requisitos
Plano da HubSpot Funciona com todos os planos da HubSpot Saiba mais Permissões da conta da HubSpot - Ver permissões de conta necessárias
Assinatura UniTalk - PERSONAL ou BUSINESS planos
Visão geral
1/4 - you can always view communication in the contact
UniTalk is the modern business communications platform. It provides its own services in the IP telephony. This is a flexible solution that can be implemented in small and large businesses.
Integration of HubSpot with UniTalk IP telephony can significantly increase the efficiency of any business, because HubSpot is able to bring customer service and SLAs to a new level, establish effective sales and actively develop. And UniTalk is able to establish and automate communication processes with customers and provide a high-quality level of customer service.
UniTalk created a special app for HubSpot to make HubSpot even more powerful.
Recursos
Receiving a phone call from a new customer
After receiving a phone call, a deal, call with UTM tags, and a recording of the phone conversation are automatically created. The manager who answered the call is automatically assigned as responsible for the deal. In the “View all properties” menu, you can view more detailed information about the call received and UTM tags.
Receiving a call from an existing customer
The responsible manager receives the call, and the system adds an audio recording of the conversation to the call. If the call is received by a manager other than the responsible manager, the system records the data of the manager who received the call and adds an audio recording of the call.
If a manager misses a phone call from a new client
If a manager misses a phone call from a new client, the system records it, creates a contact and an agreement in HubSpot for a manager, who was assigned in UniTalk integration settings.
When making an outgoing call to an existing contact
When making an outgoing call to an existing contact, the system creates an audio recording of the conversation. If it's a new customer, the manager has to create an agreement with the new contact in HubSpot before making the call.
If the call was received or made by an unknown manager
If the call was received or made by an unknown manager, the system records it and assigns a manager to check the settings of UniTalk integration with HubSpot.
Funcionalidade do aplicativo
Dados compartilhados
UniTalk Call Processing | ||
UniTalk Call Processing | ||
UniTalk Call Processing |
Avaliações
- 25 de Out de 2024
Não para nós
Usamos o Unitalk por um mês, mas a integração com a HubSpot foi problemática, o que levou a uma grande confusão com as anotações de chamadas. A ferramenta não tem a flexibilidade de que precisamos, e muitas etapas do nosso processo tiveram de ser feitas manualmente. Apesar de várias reuniões com a equipe de suporte, que merece elogios por seus esforços, não vimos nenhuma melhoria em nosso fluxo de trabalho. Infelizmente, a ferramenta não atendeu às nossas expectativas.
Grushetska, O.
Tecnologia - Software - 201 a 1.000 funcionários
PERSONAL
US$ 0
Double the efficiency of your sales force.
Free 1 Internal SIP line
Free 1 External number service
500 min records storage of telephone conversations
PERSONAL
US$ 0
Double the efficiency of your sales force.
Free 1 Internal SIP line
Free 1 External number service
500 min records storage of telephone conversations
* O preço aqui é apenas para fins de exibição. Todos os preços não incluem impostos, incentivos, descontos ou outras variáveis de preços. Você deve entrar em contato com o parceiro para obter informações mais atualizadas e precisas. A HubSpot não se responsabiliza por essas informações de preços, que são fornecidas pelos nossos parceiros. Preços atualizados pela última vez: 29/09/2023
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