UniTalk
Exigences
Abonnement HubSpot Autorisations de compte HubSpot - Afficher les autorisations de compte requises
Type d'accès Partagé Abonnement à UniTalk - Abonnements : PERSONAL ou BUSINESS
Vue d'ensemble
1/4 - you can always view communication in the contact
UniTalk is the modern business communications platform. It provides its own services in the IP telephony. This is a flexible solution that can be implemented in small and large businesses.
Integration of HubSpot with UniTalk IP telephony can significantly increase the efficiency of any business, because HubSpot is able to bring customer service and SLAs to a new level, establish effective sales and actively develop. And UniTalk is able to establish and automate communication processes with customers and provide a high-quality level of customer service.
UniTalk created a special app for HubSpot to make HubSpot even more powerful.
Fonctionnalités
Receiving a phone call from a new customer
After receiving a phone call, a deal, call with UTM tags, and a recording of the phone conversation are automatically created. The manager who answered the call is automatically assigned as responsible for the deal. In the “View all properties” menu, you can view more detailed information about the call received and UTM tags.
Receiving a call from an existing customer
The responsible manager receives the call, and the system adds an audio recording of the conversation to the call. If the call is received by a manager other than the responsible manager, the system records the data of the manager who received the call and adds an audio recording of the call.
If a manager misses a phone call from a new client
If a manager misses a phone call from a new client, the system records it, creates a contact and an agreement in HubSpot for a manager, who was assigned in UniTalk integration settings.
When making an outgoing call to an existing contact
When making an outgoing call to an existing contact, the system creates an audio recording of the conversation. If it's a new customer, the manager has to create an agreement with the new contact in HubSpot before making the call.
If the call was received or made by an unknown manager
If the call was received or made by an unknown manager, the system records it and assigns a manager to check the settings of UniTalk integration with HubSpot.
Fonctionnalité de l'application
Données partagées
UniTalk Call Processing | ||
UniTalk Call Processing | ||
UniTalk Call Processing |
- 25 oct. 2024
Pas pour nous
Nous avons utilisé Unitalk pendant un mois, mais l'intégration avec HubSpot s'est avérée problématique, ce qui a entraîné des confusions importantes dans les notes d'appel. L'outil manque de la flexibilité dont nous avons besoin, et de nombreuses étapes de notre processus ont dû être réalisées manuellement. Malgré de multiples réunions avec l'équipe de support, qui mérite d'être félicitée pour ses efforts, nous n'avons constaté aucune amélioration de notre flux de travail. Malheureusement, l'outil n'a pas répondu à nos attentes.
Grushetska, O.
Technologie - Logiciel - 201 à 1 000 employés
PERSONAL
0 $US
Double the efficiency of your sales force.
Free 1 Internal SIP line
Free 1 External number service
500 min records storage of telephone conversations
PERSONAL
0 $US
Double the efficiency of your sales force.
Free 1 Internal SIP line
Free 1 External number service
500 min records storage of telephone conversations
* Les prix mentionnés ici sont uniquement présentés à titre indicatif. Tous les prix n'incluent pas les taxes, les offres spéciales, les réductions ni les autres facteurs pouvant affecter les tarifs. Vous devez contacter le partenaire pour obtenir les tarifs les plus récents. HubSpot n'assume aucune responsabilité pour les informations de tarification fournies par ses partenaires. Dernière mise à jour des prix : 09/08/2025