Fileroom

처음부터 끝까지 탁월함

Salesforce에서 HubSpot으로 마이그레이션하는 과정에서 Fileroom과 함께 일한 것은 매우 특별했습니다. 우리는 전국적으로 여러 서비스를 운영하고 있으며, 단순한 CRM이 아닌 운영의 중추로 HubSpot을 사용하고 있습니다. 연락처가 200,000개가 넘고 관련 서비스, 개체 및 워크플로우가 복잡하게 얽혀 있기 때문에 이러한 규모를 처리하고 단순화할 수 있는 파트너가 필요했습니다. 수년 동안 많은 기술 파트너와 함께 일해왔지만 Fileroom은 지금까지 경험한 것 중 단연 최고였습니다. 다른 HubSpot 고객들로부터 입소문을 통해 이 회사에 대해 들었는데, 그 평판은 정평이 나있었습니다. 놀라울 정도로 철저하고 명확하며 투명한 범위 설정 프로세스와 경험은 저희가 HubSpot을 선택한 주요 이유 중 하나였습니다. 덕분에 비용이나 시간 면에서 프로젝트가 실패하지 않을 것이라는 확신이 들었고, 실제로 실패하지 않았습니다. 모든 것이 제시간에 예산에 맞춰 제공되었고 구현 자체도 매끄럽게 진행되었습니다. Fileroom 팀의 모든 사람은 함께 일하기 정말 좋았으며, 특히 기술적 깊이와 인내심, 진심 어린 배려가 완벽하게 어우러져 프로젝트를 이끈 CTO Alex를 특별히 언급하고 싶습니다. 의사소통은 항상 명확했고 모든 질문에 신속하게 답변해 주었으며 큰 문제는 없었습니다. 또한 수작업을 줄여주고 이미 수백 시간을 절약해 준 우아한 솔루션이라는 예상치 못한 성과도 얻었습니다. Fileroom의 목표는 단순히 "HubSpot을 설정하는 것"이 아니라 출시 후에도 오랫동안 서비스를 제공할 수 있는 미래 지향적인 시스템을 구축하는 것이 분명합니다. 이제 우리 팀은 정교하고 아름답게 구조화된 HubSpot 환경을 통해 전체 비즈니스를 지원하고 있으며, 전체 경험은 모든 기대치를 뛰어넘는 것이었습니다. Fileroom을 이보다 더 강력하게 추천할 수는 없습니다.

우리 팀의 HubSpot 활용을 극대화하는 데 매우 유용합니다.

알렉스와 파일룸 팀은 HubSpot에 대해 매우 깊이 이해하고 있으며 매우 복잡한 사용자 지정 프로세스를 탐색하는 데 도움을 줄 수 있었습니다. 예를 들어 웹 팀이 이메일 드립 캠페인에 고객을 온보딩하는 데 사용할 사용자 지정 양식 작업을 쉽게 구현할 수 있도록 GitHub 리소스를 만드는 데 도움을 주었습니다. 매우 명확하고 유용한 조언을 해주었습니다. 잘했어요, Alex!

Great customer focused experience

These guys have been amazing! We've engaged them for swapping to HubSpot for our CRM and the experience has been great. Nothing is a problem and their quick to respond to any questions we throw at them. Special shout-out to Alex who is always available (the guy never sleeps) to jump on a video call or reply to questions. Anyone looking for a HubSpot Onboarding partner, I'd highly recommend Fileroom, their service delivery is the best I've seen.

Knowledgeable, Supportive and Attentive

I thoroughly enjoyed working with the Fileroom team and greatly appreciated their advice and guidance. Whether it was a website, EDM, SEO or CRM related enquiry, they were always happy to assist, offer support and recommend/implement the best strategy. Special shoutout to Emma who is a HubSpot wiz with so much knowledge to share and to Jess for her people skills, availability and attentiveness! Thanks a million.

Seamless Onboarding and Integration

FileRoom has truly exceeded our expectations. They took the time to fully understand our needs and approach in business. As a HubSpot partner, its integration makes workflows seamless, allowing our team to collaborate more efficiently. The user-friendly interface and excellent customer support have made the transition smooth. I highly recommend FileRoom for any business looking to enhance productivity!

Exceptional HubSpot Onboarding and Seamless Dynamics Integration

Working with Fileroom has been a true partnership. Jess and the team made us feel like a top priority from day one, fully understanding our needs and approach. Just weeks after joining us, they successfully onboarded us to HubSpot and integrated it seamlessly with our sales department's Microsoft Dynamics. They restructured our existing processes to make everything simple and effective, ensuring our sales and marketing teams work together effortlessly. We couldn’t be happier with the results and highly recommend Fileroom!

The perfect partner

We moved to Fileroom after having started the website migrated by another partner. The process with the other partner left us months behind schedule, frustrated and still without clarity on how we would get to the finish line. Making the call mid-migration was a scary one. Fileroom from the start has been excellent and very transparent in their plans, ways of working and consistency. We always feel like a priority and understood, a true partnership in how we go about things. Only weeks after joining us we were able to deliver the website and CRM set up as we planned from the start, without compromise. They helped us re-structure what was already there to help keeping things simple and effective. They only added custom work where absolutely necessary and were able to build relationships directly with other IT partners essential to our services. I would highly recommend getting Fileroom as HubSpot partner, they will make sure you set up to exceed expectations.

Fileroom speaks the language of our business.

The Fileroom team have been a breath of fresh air partnering with our business. Having experience working with clients within heavy industry and being a HubSpot certified partner, they speak the language of our business and our systems which has been a huge help. Since 2022, we have worked closely with Emma as the lead consultant who has helped us segment and target our campaigns with relevant industry messaging. Juliana as the senior growth account manager always makes herself available and works closely with the team on a daily basis, ensuring timely delivery of our strategy. Silvia as the Growth Strategy Team Leader is very thorough in analysing our campaign media spend and does a great job with recommendations for a more effective campaign based on audience analytics. If you are looking to grow your business or brand in structured, methodical manner, Fileroom are a great team to help you do this using the HubSpot platform.

I Wish I Found Fileroom Sooner

Emma and the fileroom team have provided high-level growth marketing strategies for PR and building community partnerships, which has helped make my not-for-profit campaign a huge success! Their ideas are second to none, and have the knowledge and insights to execute these ideas seamlessly across multiple platforms. I learn more about SEO, inbound marketing, automation and HubSpot tools I wasn’t aware of every time I meet with them. I wish I found fileroom sooner, they would have saved me from heaps of wasted time, budgets and frustration!

Marketing Experts!

Working with Fileroom is an absolute delight. Their expertise in all aspects of Marketing, including Campaigns, Websites, HubSpot Integration, Digital Marketing, and Content Creation, is truly remarkable. The team not only excels in their execution but also actively listens, adapts, and flawlessly brings ideas to fruition!