Fileroom

Exceptional from start to finish

Working with Fileroom on our migration from Salesforce to HubSpot has been nothing short of exceptional. We run multiple services nationally and use HubSpot as the backbone of our operations — not just a CRM. With over 200,000 contacts and a complex web of related services, objects and workflows, we needed a partner who could handle the scale and make it simple. Fileroom absolutely did. I’ve worked with many tech partners over the years and Fileroom has been by far the best experience I’ve had. I’d heard about them through the grapevine from other HubSpot customers, and their reputation proved to be spot on. Their scoping process and experience was one of the main reasons we chose them — incredibly thorough, clear and transparent. It gave us complete confidence the project wouldn’t blow out in cost or time — and it didn’t. Everything was delivered on time and on budget. The implementation itself was seamless. Every person on the Fileroom team was incredible to work with, and a special mention goes to CTO Alex, who led the project with the perfect mix of technical depth, patience and genuine care. Communication was always clear, every question was answered quickly, and nothing was ever too much trouble. We also gained some unexpected wins — elegant solutions that reduced manual work and have already saved us hundreds of hours. It’s clear Fileroom’s goal isn’t just to “set up HubSpot,” but to build a future-proof system that keeps delivering long after go-live. We now have a sophisticated, beautifully structured HubSpot environment (that our team love) powering our entire business — and the whole experience exceeded every expectation. I couldn’t recommend Fileroom more highly.

Extremely valuable in maximizing our team's use of HubSpot

Alex and the File Room team have a very in-depth understanding of HubSpot and have been able to help us navigate some pretty complex, custom processes. As an example, Alex went above and beyond in creating a GitHub resource for our web team to easily implement custom form actions, which will be used to onboard our customers to email drip campaigns. Super clear and helpful advice. Well done, Alex! 🙂

Great customer focused experience

These guys have been amazing! We've engaged them for swapping to HubSpot for our CRM and the experience has been great. Nothing is a problem and their quick to respond to any questions we throw at them. Special shout-out to Alex who is always available (the guy never sleeps) to jump on a video call or reply to questions. Anyone looking for a HubSpot Onboarding partner, I'd highly recommend Fileroom, their service delivery is the best I've seen.

Knowledgeable, Supportive and Attentive

I thoroughly enjoyed working with the Fileroom team and greatly appreciated their advice and guidance. Whether it was a website, EDM, SEO or CRM related enquiry, they were always happy to assist, offer support and recommend/implement the best strategy. Special shoutout to Emma who is a HubSpot wiz with so much knowledge to share and to Jess for her people skills, availability and attentiveness! Thanks a million.

Seamless Onboarding and Integration

FileRoom has truly exceeded our expectations. They took the time to fully understand our needs and approach in business. As a HubSpot partner, its integration makes workflows seamless, allowing our team to collaborate more efficiently. The user-friendly interface and excellent customer support have made the transition smooth. I highly recommend FileRoom for any business looking to enhance productivity!

Exceptional HubSpot Onboarding and Seamless Dynamics Integration

Working with Fileroom has been a true partnership. Jess and the team made us feel like a top priority from day one, fully understanding our needs and approach. Just weeks after joining us, they successfully onboarded us to HubSpot and integrated it seamlessly with our sales department's Microsoft Dynamics. They restructured our existing processes to make everything simple and effective, ensuring our sales and marketing teams work together effortlessly. We couldn’t be happier with the results and highly recommend Fileroom!

The perfect partner

We moved to Fileroom after having started the website migrated by another partner. The process with the other partner left us months behind schedule, frustrated and still without clarity on how we would get to the finish line. Making the call mid-migration was a scary one. Fileroom from the start has been excellent and very transparent in their plans, ways of working and consistency. We always feel like a priority and understood, a true partnership in how we go about things. Only weeks after joining us we were able to deliver the website and CRM set up as we planned from the start, without compromise. They helped us re-structure what was already there to help keeping things simple and effective. They only added custom work where absolutely necessary and were able to build relationships directly with other IT partners essential to our services. I would highly recommend getting Fileroom as HubSpot partner, they will make sure you set up to exceed expectations.

Fileroom speaks the language of our business.

The Fileroom team have been a breath of fresh air partnering with our business. Having experience working with clients within heavy industry and being a HubSpot certified partner, they speak the language of our business and our systems which has been a huge help. Since 2022, we have worked closely with Emma as the lead consultant who has helped us segment and target our campaigns with relevant industry messaging. Juliana as the senior growth account manager always makes herself available and works closely with the team on a daily basis, ensuring timely delivery of our strategy. Silvia as the Growth Strategy Team Leader is very thorough in analysing our campaign media spend and does a great job with recommendations for a more effective campaign based on audience analytics. If you are looking to grow your business or brand in structured, methodical manner, Fileroom are a great team to help you do this using the HubSpot platform.

I Wish I Found Fileroom Sooner

Emma and the fileroom team have provided high-level growth marketing strategies for PR and building community partnerships, which has helped make my not-for-profit campaign a huge success! Their ideas are second to none, and have the knowledge and insights to execute these ideas seamlessly across multiple platforms. I learn more about SEO, inbound marketing, automation and HubSpot tools I wasn’t aware of every time I meet with them. I wish I found fileroom sooner, they would have saved me from heaps of wasted time, budgets and frustration!

Marketing Experts!

Working with Fileroom is an absolute delight. Their expertise in all aspects of Marketing, including Campaigns, Websites, HubSpot Integration, Digital Marketing, and Content Creation, is truly remarkable. The team not only excels in their execution but also actively listens, adapts, and flawlessly brings ideas to fruition!