2Chat: WhatsApp Integration
Sync WhatsApp messages and calls to HubSpot, log every conversation…
Built by - Nagence, Inc.
Installs - 80+ installs
Rating 5
(2)
Requirements
HubSpot Plan HubSpot Account permissions - View the required account permissions
Access Type Shared 2Chat: WhatsApp Integration Subscription - Single, Basic, or Pro plans
Overview
1/7
Sync WhatsApp conversations into HubSpot and take action faster
2Chat helps sales and support teams connect WhatsApp with HubSpot so messages and calls are automatically tracked in the CRM. Keep every customer conversation in one place, reduce manual logging, and improve follow-up with better context across your team.
With 2Chat, you can:
Sync WhatsApp messages and calls to HubSpot records
Keep a complete conversation history inside the CRM
Automate follow-up using HubSpot workflows
Write directly from HubSpot using the 2Chat Chrome extension
Improve team efficiency across agents and numbers
Validate phone numbers before outreach
Features
WhatsApp Messages Syncronization
Automatically sync your WhatsApp conversations, including multimedia attachments, directly to the HubSpot contact activity feed.
Contacts Syncronization
We sync all your HubSpot data with your 2Chat account, providing access to key information for utilizing powerful features like campaigns. Any changes made in HubSpot, such as adding or removing contacts, are automatically reflected in 2Chat.
WhatsApp Number Validation
We allow users to validate if a phone number exists on WhatsApp, and we add this information as a field in the contact details.
Automate WhatsApp message with Workflow
Automate WhatsApp via HubSpot by validating numbers and sending messages using 2Chat actions triggered by workflows.
Automatically Log WhatsApp Calls in HubSpot
Our integration automatically records every incoming and outgoing WhatsApp call as an activity in your HubSpot contact's timeline. This ensures you have a unified history of every touchpoint—from messages to live conversations—giving your team the full context needed for smarter, more effective follow-ups.
Log Every Call and Its Recording Directly in HubSpot
Every call made or received through your 2Chat virtual phone number is automatically logged as an activity on the corresponding HubSpot contact's timeline. Each log includes call details and a direct link to the audio recording, giving your team instant access to the full conversation for seamless context and more effective follow-ups.
App Functionality
Shared Data
Contacts | ||
WhatsApp Message | ||
Contacts |
Reviews
- Oct 8, 2025
Looking for the perfect whatsapp (non-API) integration? It's 2Chat
I've searched and searched to find a solution like 2Chat, and was amazed to have finally found it. It's simple, well structured, has an API, but most of all, it has an amazing support Team that helped us navigate the product, onboard and solve minor issues very quickly. And they are updating the product to also include other services, such as calls, which for us, is perfect to centralize everything that we want to do. Very happy to recommend 2Chat. Super solid!
- HubSpot Widget - Calls + Whatsapp in one place - API - Amazing Support Team
Not really Cons, but suggestions for the future - Bulk Phone Credits Discounted - Better Notifications of new messages in HubSpot
Santana, H.
- May 27, 2025
Synchronizing WhatsApp messages without leaving the WhatsApp app
Excellent for synchronizing WhatsApp chats without having to migrate to paid WhatsApp.
Ease of use, clear instructions, reasonable price.
Help articles may be outdated because the product is under constant development.
López, J.
Pricing
Single
$31
/monthPerfect for individuals or small businesses starting with WhatsApp, includes basic reporting and integrations, with one agent and one number.
Basic Reporting
Basic integrations
Make/Zapier integration
Agents include (1)
Numbers include (1)
API Calls (1000/month)
Number verification (1000/month)
Single
$31
/monthPerfect for individuals or small businesses starting with WhatsApp, includes basic reporting and integrations, with one agent and one number.
Basic Reporting
Basic integrations
Make/Zapier integration
Agents include (1)
Numbers include (1)
API Calls (1000/month)
Number verification (1000/month)
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 05/26/2026
More info
Built by - Nagence, Inc.
Installs - 80+ installs
Categories Languages this app is available in English ,Portuguese , andSpanish
Most popular
