2Chat: Sync Calls and WhatsApp Messages
Sync WhatsApp calls and messages to HubSpot to track and automate…
Built by - Nagence, Inc.
Installs - 70+ installs
Rating - 5(2)
Requirements
HubSpot Plan HubSpot Account permissions - View the required account permissions
2Chat: Sync Calls and WhatsApp Messages Subscription - Single, Basic, or Pro plans
Overview
1/7
What is 2Chat
2Chat is a centralized communication platform designed for sales, marketing, and customer support, unifying WhatsApp and a phone system into a single place. Its main features include a multi-agent, multi-number inbox that allows entire teams to manage conversations simultaneously, the creation of no-code chatbots, and the ability to connect an existing WhatsApp number via a QR code without needing a WhatsApp Business API (WABA) account. It also offers an integrated telephony system with virtual numbers from over 90 countries to make and receive calls.
Integration with HubSpot
The integration of 2Chat with HubSpot syncs WhatsApp conversations and calls in real-time directly into the activity feed of contacts. This allows sales teams to have the full context of communication with a client within HubSpot. The integration also enables automated WhatsApp message sending through HubSpot's workflows, validating phone numbers beforehand to ensure they are eligible to receive messages. Additionally, a Chrome extension facilitates WhatsApp communication directly from the HubSpot interface.
Benefits for Sales Processes
The integration optimizes sales processes by centralizing customer communication and information. By automatically logging all WhatsApp and call interactions in HubSpot, sales teams gain a complete view of the customer's history, enabling more informed decision-making and contextualized follow-ups. The ability to automate WhatsApp messages through HubSpot workflows streamlines lead nurturing and opportunity tracking. Furthermore, the tool for validating WhatsApp numbers ensures that communication efforts are directed at valid contacts, minimizing lost opportunities. This adds significant value by allowing for more efficient lead management and more direct, personalized communication, all within the HubSpot ecosystem.
Features
WhatsApp Messages Syncronization
Automatically sync your WhatsApp conversations, including multimedia attachments, directly to the HubSpot contact activity feed.
Contacts Syncronization
We sync all your HubSpot data with your 2Chat account, providing access to key information for utilizing powerful features like campaigns. Any changes made in HubSpot, such as adding or removing contacts, are automatically reflected in 2Chat.
WhatsApp Number Validation
We allow users to validate if a phone number exists on WhatsApp, and we add this information as a field in the contact details.
Automate WhatsApp message with Workflow
Automate WhatsApp via HubSpot by validating numbers and sending messages using 2Chat actions triggered by workflows.
Automatically Log WhatsApp Calls in HubSpot
Our integration automatically records every incoming and outgoing WhatsApp call as an activity in your HubSpot contact's timeline. This ensures you have a unified history of every touchpoint—from messages to live conversations—giving your team the full context needed for smarter, more effective follow-ups.
Log Every Call and Its Recording Directly in HubSpot
Every call made or received through your 2Chat virtual phone number is automatically logged as an activity on the corresponding HubSpot contact's timeline. Each log includes call details and a direct link to the audio recording, giving your team instant access to the full conversation for seamless context and more effective follow-ups.
App Functionality
Shared Data
Contacts | ||
Contacts | ||
WhatsApp Message |
Reviews
- 8. okt. 2025
Looking for the perfect whatsapp (non-API) integration? It's 2Chat
I've searched and searched to find a solution like 2Chat, and was amazed to have finally found it. It's simple, well structured, has an API, but most of all, it has an amazing support Team that helped us navigate the product, onboard and solve minor issues very quickly. And they are updating the product to also include other services, such as calls, which for us, is perfect to centralize everything that we want to do. Very happy to recommend 2Chat. Super solid!
- HubSpot Widget - Calls + Whatsapp in one place - API - Amazing Support Team
Not really Cons, but suggestions for the future - Bulk Phone Credits Discounted - Better Notifications of new messages in HubSpot
Santana, H.
- 27. mai 2025
Sincronización de mensajes de WhatsApp sin dejar de usar la app de WhatsApp
Excelente para sincronizar chats de WhatsApp sin tener que migrarse a WhatsApp de pago.
Facilidad de uso, instrucciones, claras, precio razonable.
Los artículos de ayuda pueden estar desactualizados porque el producto está en constante desarrollo.
López, J.
Pricing
Single
USD 31
/monthPerfect for individuals or small businesses starting with WhatsApp, includes basic reporting and integrations, with one agent and one number.
Basic Reporting
Basic integrations
Make/Zapier integration
Agents include (1)
Numbers include (1)
API Calls (1000/month)
Number verification (1000/month)
Single
USD 31
/monthPerfect for individuals or small businesses starting with WhatsApp, includes basic reporting and integrations, with one agent and one number.
Basic Reporting
Basic integrations
Make/Zapier integration
Agents include (1)
Numbers include (1)
API Calls (1000/month)
Number verification (1000/month)
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 03.12.2025
More info
Built by - Nagence, Inc.
Installs - 70+ installs
Categories Languages this app is available in English ,Portuguese , andSpanish
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