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journy.io

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App

journy.io

Drive product-led growth with HubSpot
Built by
journy.io
Installs
30+ installs
Sign in to installRequires journy.io subscription

Requirements

HubSpot Plan
HubSpot Account permissions
View the required account permissions
Access Type
Shared
journy.io Subscription
2000 Contacts, 5000 Contacts, 10000 Contacts, 20 000 Contacts, or 30 000 contacts plans

Overview

journy.io is a SIGNAL based CSM platform enabling teams to operate in a proactive vs reactive way. It provides a 360 degree view of the customers and users indicating their health for every stage of customer journey.


It turns customer behaviour, revenue data, and lifecycle signals into automated retention playbooks, so your team can act before accounts churn. Renewals become a breeze.


Ready to go activation, retention and expansion playbooks automatically run in your CRM through a seemless bilateral integration.

Features

Turn aggregated signals into revenue actions

When SaaS users show activation expansion or risk of churn signals, journy.io automatically adds users and companies to HubSpot lists, and creates engagement tasks for account executives. These tasks contain all relevant and actionable SaaS metrics, including customer fit scores, onboarding scores, health, etc.

One-click 360 view of all your SaaS customers

Simply add journy.io reference links to user and company records in HubSpot, and allow select account executives to discover complete customer journeys, including full timeline and all possible SaaS metrics. And you can also choose to continuously sync these metrics to HubSpot, making them actionable for email and other workflows.

Send hyper-personal self-serve onboarding and engagement emails

Let journy.io automatically add and remove users to/from HubSpot static lists, based on how they behave and progress on your SaaS platform. This could trigger personalised email workflows based on most important SaaS metrics, which are also available as actionable properties in HubSpot.

Optimise Lifecycle playbooks across your workforce

Let journy.io automatically create engagement tasks, on those users and accounts that have triggered certain signals. You can set up various playbooks with different sets of tasks based on pretty much any criteria and data point. Upon your teams carrying out their tasks, and journy.io showing you which playbooks are best converting.

App Functionality

Shared Data
Data Source
Sync Direction
In HubSpot
In HubSpot

Users

Contacts

Contacts

Accounts

Companies

Companies

Playbooks

Tasks

Contact Lists

Tasks

Contact Lists

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This app requires one of the following journy.io subscription plans.

2000 Contacts

30 day free trial

$200

/month

2000 Contacts

30 day free trial

$200

/month

* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 07/14/2026

More info

Built by
journy.io
Installs
30+ installs
Categories
Languages this app is available in
English

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