
Requirements
HubSpot Plan Works with all HubSpot plans Learn more HubSpot Account permissions - View the required account permissions
journy.io Subscription - 2000 Contacts, 5000 Contacts, 10000 Contacts, 20 000 Contacts, or 30 000 contacts plans
Overview

1/3 - A task created by journy.io based on product behaviour.
journy.io empowers SaaS companies to turn customer behaviour on their platform and website into playbooks that drive customer acquisition, expansion and retention, at scale.
journy.io allows you to define product-qualified lead (PQL) signals with trigger playbook actions, such as pushing messages to Slack, sending notification emails, adding tags to ActiveCampaign and Mailchimp... and of course, automatically adding and removing PQLs to/from HubSpot lists, and adding engagement tasks for account executives.
All contact and company records in HubSpot can be enriched with actionable product-led growth (PLG) data, including lifecycle stages, health, feature adoption, customer fit, likelihood-to-buy or -churn, as well as custom-defined metrics.
Features

Get Product Qualified Lead (PQL) signals and tasks
When SaaS signups and freemium users show potential to buy, journy.io automatically adds users and companies to HubSpot lists, and creates engagement tasks for account executives. These tasks contain all relevant and actionable SaaS metrics, including customer fit scores, onboarding scores, health, etc.

One-click 360 view of all your SaaS customers
Simply add journy.io reference links to user and company records in HubSpot, and allow select account executives to discover complete customer journeys, including full timeline and all possible SaaS metrics. And you can also choose to continuously sync these metrics to HubSpot, making them actionable for email and other workflows.

Send hyper-personal PLG onboarding and engagement emails
Let journy.io automatically add and remove users to/from HubSpot static lists, based on how they behave and progress on your SaaS platform. This could trigger personalised email workflows based on most important SaaS metrics, which are also available as actionable properties in HubSpot.

Enforce and optimise PLG Sales playbooks across your workforce
Let journy.io automatically create engagement tasks, on those users and accounts that have triggered certain PLG signals. You can set up various playbooks with different sets of tasks based on pretty much any criteria and data point. Upon your teams carrying out their tasks, and journy.io showing you which playbooks are best converting.
App Functionality
Shared Data
![]() Accounts | ||
![]() Playbooks | ||
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Pricing
2000 Contacts
$200
/month2000 Contacts
$200
/month* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 09/03/2025
More info
Built by - journy.io
Installs - 40+ installs
Categories Languages this app is available in English
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