International Data Science and Technology Services

Turning a Complex HubSpot Migration into a Win

For over a year our internal team was unsuccessful in migrating our legacy support and ticketing system to the HubSpot Service Desk. We were fortunate to be referred to International Data Science and Technology Services (IDSTS), and we are finally where we want to be! The IDSTS team has worked closely with us to cover all aspects of our implementation, not only for the Service Desk, but also the Marketing Hub, and SSO integration with our Azure tenant. We are now on to the next phase of our product rollout, and IDSTS will once again be a critical player with this stage and going forward.

Kwame’s company solved all my problems and created a solution. I didn’t think it was possible

There are no words for help please I am with the implementation that this company assisted me with in getting my HubSpot up and running more smoothly than I ever thought could happen. Kwame took the time to listen to my pain points and my needs and made sure that HubSpot was able to come through and meet all of the demands that I needed in order to accomplish the goals. He was understanding and found ways to do things that I didn’t even think were possible. I would highly recommend his company and services to anybody on boarding with HubSpot or any other CRM.

Great Job!

Kwame and team did a great job getting us set up and running in a way that saved us so much time.

⭐⭐⭐⭐⭐ Transformative HubSpot Implementation and Automation by IDSTS

Patriot Claims partnered with IDSTS to deploy SalesHub, MarketingHub, ContentHub, ServiceHub, and OperationsHub. From day one, their expertise shone brightest in ServiceHub and OperationsHub, where they architected end-to-end workflows for sourcing, interviewing, hiring, onboarding, and training our field inspectors. Every step seamlessly integrated with Google Workspace, Wingspan, Field Assist, Moodle, and more—eliminating manual handoffs and minimizing risk. ## Key Achievements - Comprehensive rollout of five core HubSpot modules - Dozens of automated workflows in ServiceHub & OperationsHub - Deep integrations with multiple third-party systems - Scaled our field inspection headcount substantially without adding staff - Future-proof ServiceHub structure to support rapid growth ## Why IDSTS Stands Out - **Technical Mastery**: They navigated complex integrations and data migrations with zero downtime. - **Business Acumen**: Even amid a C-level transition and a concurrent Claims Management System rollout, they continued to make progress and deliver. - **Partnership Mindset**: Proactive communication, transparent timelines, and genuine dedication to our goals. - **Scalability Focus**: Delivered a foundation that enhances efficiency today and adapts to tomorrow’s challenges. Working with IDSTS has been beneficial to our company and delivered numerous improvements. Their blend of deep HubSpot know-how, robust automation, and unwavering commitment to our success means we’re not just keeping pace—we’re setting the pace. We confidently recommend IDSTS to any organization seeking to leverage HubSpot as a true growth engine.

Integrating HubSpot with House call pro

Kwame did a fantastic job integrating what most companies said would be "incredibly difficult, and take an abundance of hours and thousands of dollars to do" and made it an incredibly seamless easy process. Any of our future HubSpot integrations items we will be working with him!

Metrics Reporting Dashboards

Kwame at IDSTS helped us create metrics reporting charts and dashboards for HubSpot CRM, providing helpful visualization tools for management.