Pivot Communications

Hire Pivot

Pivot has been an absolute joy to work with. The entire team is smart, helpful, and explains things in a way that anyone on our team can understand. I cannot recommend them high enough.

Amazingly Tenacious & Customer-Centered Geniuses!

Pivot can help you turn a small in-house team into a powerhouse of HubSpot knowledge. From the first meeting, they met me where I was, listened to my wishes and dreams, and methodically got to work to make it successful. In addition, their tenacious support of a custom integration on our difficult ERP system was invaluable. I truly enjoyed the candid and supportive nature of our partnership together. My hope is that they launch a customer service training branch that teaches other businesses how to truly care about and advocate for their clients. Run, don't walk, to Jane and her Pivot team!

Expert HubSpot CRM Implementation and Design Partner

Pivot has played a critical role in untangling an initial messy HubSpot setup that had over 40 workflow updating the lifecycle stage. They have guided us on how to simplify our system and adhere to best practices, which has helped us to not only stabilize HubSpot, but also our HubSpot to Salesforce sync. They were able to do this while also helping us to better understand what features to use in HubSpot (e.g. explaining the difference between HubSpot and SFDC campaigns and how they should work together) and meeting ad-hoc requests with tight deadlines. Jane and Christa have been an invaluable resource to our organization surrounding all things HubSpot. I would highly recommend Pivot for any HubSpot needs you might have.

Strategic design and data management and organizational skills

Pivot was incredible at helping us unwind layers of complicated, mismatched data processes, and healing system sync issues to provide unparalleled data visibility. They juggled numerous requirements and changing deadlines to help us rebuild a system that had historical data and reporting along with the right structure to grow and scale. I would highly recommend them for helping to build or rebuild processes for efficiency and system health.

Great strategic and tactical partner

Great strategic perspective but also able to roll up their sleeves and work with us to execute down to the smallest detail. We're working with them on marketing and sales initiatives and they have tremendous depth of expertise in both areas. They're an extension of our organization, always working with us to do the right thing. I can't recommend them highly enough. And they came recommended to me by many colleagues I've worked with over time who have also worked with them and had great experiences.

Wonderful To Work With

The Pivot team are a pleasure to work with. They're professional, organized, diligent and deliver everything they promise right on schedule. Their industry-specific expertise and experience is invaluable and we think they're terrific value for the money. We can't imagine a better partner to manage our inbound marketing needs.

Dream Team

Pivot has helped us with a full implementation and onboarding for all three HubSpot hubs; service, sales, marketing. They have worked with our team to develop a custom structure for our HubSpot instance that allows for us to work in a fully optimized way while maintaining some legacy processes that our employees are comfortable with- ensuring faster adoption. They make creative recommendations to add efficiency without complexity. Very happy with their approach to HubSpot onboarding!! Highly recommend.

The dream team!

Jane, Christa, and their team made our initial dive into HubSpot so easy - always there for help, whether a big question, or just a small inquiry. They were always helping us to better look at processes overall, training and supporting the marketing team and sales team - to help sales adopt better HubSpot habits, and to automate things wherever possible and provide reporting so we could continue to improve results. They really were the team to lean on and make things happen!

Expert HubSpot CRM Implementation and Inbound Content Creation

You can rely on and Jane, Christa, and their team whenever you need HubSpot CRM and inbound content creation assistance. They provide technical solutions along with creative ideas for content based on our personas. They understand how to align our solutions with audience pain points. Turnaround times are fast. Pivot has helped us with responsive email templates, landing pages, forms, lead scoring, integrations, and more. Whatever we needed, they came through. I enjoyed working with everyone on the Pivot team.

Amazing Partners

What Pivot does is just amazing. They helped us create messaging frameworks, created audience profiles and personas, helped us create smart and on point web and blog content, assisted with customer journeys, and nurture campaigns. Jane's team is efficient, passionate and committed to make whatever they work on critical to her client's success. So messaging and writing aside, the ability to then help clean up HubSpot funnels, workflows, campaigns and reporting was critical to our company's success. Pivot is so smart and just a great partner to work with every day.