Sprout Social
Build and grow strong relationships on social with HubSpot and Sprout
Erstellt von - Sprout Social
Installationen - 800+ Installationen
Bewertung - 1,7(3)
Anforderungen
HubSpot-Produktversion Funktioniert mit allen HubSpot-Produktversionen Mehr erfahren HubSpot-Account-Berechtigungen - Erforderliche Account-Berechtigungen anzeigen
Sprout Social-Abonnement - Produktversionen: Professional oder Advanced
Übersicht
1/5
Sprout Social’s powerful social customer care functionality now integrates with HubSpot to allow bidirectional communication on Contacts and Tickets between Sprout and HubSpot.
Connecting your Sprout and HubSpot accounts makes it possible to streamline communication between your social and customer care teams. Once connected, Sprout users will be able to:
- Create or link an existing HubSpot Contact to a social profile from Sprout
- Send updates to existing Contacts to HubSpot
- View existing Tickets associated with a linked Contact in Sprout
- Create new HubSpot Tickets from Sprout
- Edit and comment on HubSpot Tickets from Sprout
Explore the power of HubSpot & Sprout further and see the integration in action here.
Funktionen
Seamless collaboration between social and customer care teams
With the Sprout Social integration, customer service representatives and social media professionals can collaborate across the two platforms—creating, viewing and editing Contacts and Tickets.
Get to real connection faster with sophisticated social customer care
Work across your team -- both in the Sprout platform and from your HubSpot account -- to collaborate and connect with your customers and prospective customers on social. Manage updates to Tickets and Contacts and communicate about resolution all from their respective platforms.
App-Funktionalität
Datenaustausch
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Rezensionen
- 8. Nov. 2023
SproutSocial Automation in HubSpot
We are working with a number of clients in the insurance, retail and automotive industry. They are considering Sprout Social, but there is only one problem we encounter and that is the automation of tickets into HubSpot Service Hub. Currently, it is done manually. However, would it be possible to consider an automation where tickets can be automatically created in Sprout Social and pushed to HubSpot if any negative sentiment or high-volume engagement is detected for a client? Currently, you still have to jump between Sprout and HubSpot where someone needs to create a ticket in Sprout first. I have logged this with Sprout Social and they responded with: To confirm, unfortunately, Salesforce is the only integration Sprout is currently able to fully auto-flow cases for. Pushing cases to HubSpot would continue to be manual in our platform. I'm certainly happy to put in a feature request for future platform enhancement for you, however, and will do so after this ticket closes. This will be a big win for HubSpot on the social media side.
Social media monitoring
Jacobs, P.
Marketing-Services - 26 bis 50 Mitarbeitende
- 12. Sep. 2021
Kein wirklicher Wert durch Verfolgung der persönlichen LinkedIn-Interaktivität
Keine Auswirkungen. Persönliches Tracking von LinkedIn-Aktivitäten nicht möglich. Wäre unsere Hauptanwendung, um einzelne LinkedIn-Streams des Inhabers zu erstellen.
Globale Reichweite des persönlichen LinkedIn-Profils
Benutzerfreundlichkeit bei der Veröffentlichung von Beiträgen
Keine Nachverfolgung von persönlichen LinkedIn-Posts
Sudmann, L.
Technologie – Software - 26 bis 50 Mitarbeitende
Professional
399 $
/MonatPowerful tools for social business
Everything in our Standard plan, plus:
Custom workflows for multiple approvers and steps
Response rate and time analysis reports
Professional
399 $
/MonatPowerful tools for social business
Everything in our Standard plan, plus:
Custom workflows for multiple approvers and steps
Response rate and time analysis reports
* Die hier angegebenen Preise dienen nur zu Illustrationszwecken. Alle Preise enthalten keine Steuern, Sonderangebote, Rabatte oder sonstigen Preisvarianten. Bitte wenden Sie sich direkt an den Partner, um aktuelle und korrekte Preisinformationen zu erhalten. HubSpot übernimmt keine Verantwortung für Preisinformationen, die von unseren Partnern bereitgestellt werden. Letzte Aktualisierung der Preisinformationen: 03.11.2022
Weitere Infos
Erstellt von - Sprout Social
Installationen - 800+ Installationen
Kategorien Sprachen, in denen diese App verfügbar ist Englisch ,Französisch ,Italienisch ,Portugiesisch undSpanisch
Neuzugänge
