Sprout Social
Build and grow strong relationships on social with HubSpot and Sprout
설치 - 설치 수 900개 이상
평가 1.7
(3)
요구 사항
HubSpot 요금제 HubSpot 계정 권한 - 필수 계정 권한 보기
액세스 유형 Shared Sprout Social 구독 - Professional 또는 Advanced 플랜
개요
1/5
Sprout Social’s powerful social customer care functionality now integrates with HubSpot to allow bidirectional communication on Contacts and Tickets between Sprout and HubSpot.
Connecting your Sprout and HubSpot accounts makes it possible to streamline communication between your social and customer care teams. Once connected, Sprout users will be able to:
- Create or link an existing HubSpot Contact to a social profile from Sprout
- Send updates to existing Contacts to HubSpot
- View existing Tickets associated with a linked Contact in Sprout
- Create new HubSpot Tickets from Sprout
- Edit and comment on HubSpot Tickets from Sprout
Explore the power of HubSpot & Sprout further and see the integration in action here.
기능
Seamless collaboration between social and customer care teams
With the Sprout Social integration, customer service representatives and social media professionals can collaborate across the two platforms—creating, viewing and editing Contacts and Tickets.
Get to real connection faster with sophisticated social customer care
Work across your team -- both in the Sprout platform and from your HubSpot account -- to collaborate and connect with your customers and prospective customers on social. Manage updates to Tickets and Contacts and communicate about resolution all from their respective platforms.
앱 기능
공유 데이터
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리뷰
- 2023년 11월 8일
SproutSocial Automation in HubSpot
We are working with a number of clients in the insurance, retail and automotive industry. They are considering Sprout Social, but there is only one problem we encounter and that is the automation of tickets into HubSpot Service Hub. Currently, it is done manually. However, would it be possible to consider an automation where tickets can be automatically created in Sprout Social and pushed to HubSpot if any negative sentiment or high-volume engagement is detected for a client? Currently, you still have to jump between Sprout and HubSpot where someone needs to create a ticket in Sprout first. I have logged this with Sprout Social and they responded with: To confirm, unfortunately, Salesforce is the only integration Sprout is currently able to fully auto-flow cases for. Pushing cases to HubSpot would continue to be manual in our platform. I'm certainly happy to put in a feature request for future platform enhancement for you, however, and will do so after this ticket closes. This will be a big win for HubSpot on the social media side.
Social media monitoring
Jacobs, P.
마케팅 서비스 - 직원 26~50명
- 2021년 9월 12일
개인 LinkedIn 상호 작용을 추적하여 실제 가치 없음
영향 없음. LinkedIn 활동에 대한 개인 추적은 불가능합니다. 소유자의 단일 LinkedIn 스트림을 구축하는 데 주로 사용됩니다.
개인 LinkedIn 프로필의 글로벌 도달 범위
간편한 글 게시
개인 LinkedIn 게시물 추적 금지
Sudmann, L.
기술 - 소프트웨어 - 직원 26~50명
Professional
US$399
/월Powerful tools for social business
Everything in our Standard plan, plus:
Custom workflows for multiple approvers and steps
Response rate and time analysis reports
Professional
US$399
/월Powerful tools for social business
Everything in our Standard plan, plus:
Custom workflows for multiple approvers and steps
Response rate and time analysis reports
* 여기에 표시된 가격은 표시 목적으로만 사용됩니다. 모든 가격에는 세금, 인센티브, 할인 또는 기타 가격 변수가 포함되어 있지 않습니다. 가장 최신의 정확한 가격 정보를 알고 싶다면 파트너에게 연락해야 합니다. HubSpot은 파트너가 제공하는 이 가격 정보에 대해 어떠한 책임도 지지 않습니다. 마지막 가격 업데이트 날짜: 2025.08.09.
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