Sprout Social
Criado por - Sprout Social
Instalações - mais de 900 instalações
Avaliação 1,7
(3)
Rising
Requisitos
Plano da HubSpot Permissões da conta da HubSpot - Ver permissões de conta necessárias
Tipo de acesso Compartilhado Assinatura Sprout Social - Professional ou Advanced planos
Visão geral
1/5
Sprout Social’s powerful social customer care functionality now integrates with HubSpot to allow bidirectional communication on Contacts and Tickets between Sprout and HubSpot.
Connecting your Sprout and HubSpot accounts makes it possible to streamline communication between your social and customer care teams. Once connected, Sprout users will be able to:
- Create or link an existing HubSpot Contact to a social profile from Sprout
- Send updates to existing Contacts to HubSpot
- View existing Tickets associated with a linked Contact in Sprout
- Create new HubSpot Tickets from Sprout
- Edit and comment on HubSpot Tickets from Sprout
Explore the power of HubSpot & Sprout further and see the integration in action here.
Recursos
Seamless collaboration between social and customer care teams
With the Sprout Social integration, customer service representatives and social media professionals can collaborate across the two platforms—creating, viewing and editing Contacts and Tickets.
Get to real connection faster with sophisticated social customer care
Work across your team -- both in the Sprout platform and from your HubSpot account -- to collaborate and connect with your customers and prospective customers on social. Manage updates to Tickets and Contacts and communicate about resolution all from their respective platforms.
Funcionalidade do aplicativo
Dados compartilhados
URL | ||
Tickets | ||
Comments | ||
Contact |
Avaliações
- 8 de Nov de 2023
SproutSocial Automation in HubSpot
We are working with a number of clients in the insurance, retail and automotive industry. They are considering Sprout Social, but there is only one problem we encounter and that is the automation of tickets into HubSpot Service Hub. Currently, it is done manually. However, would it be possible to consider an automation where tickets can be automatically created in Sprout Social and pushed to HubSpot if any negative sentiment or high-volume engagement is detected for a client? Currently, you still have to jump between Sprout and HubSpot where someone needs to create a ticket in Sprout first. I have logged this with Sprout Social and they responded with: To confirm, unfortunately, Salesforce is the only integration Sprout is currently able to fully auto-flow cases for. Pushing cases to HubSpot would continue to be manual in our platform. I'm certainly happy to put in a feature request for future platform enhancement for you, however, and will do so after this ticket closes. This will be a big win for HubSpot on the social media side.
Social media monitoring
Jacobs, P.
Serviços de marketing - 26 a 50 funcionários
- 12 de Set de 2021
Não há valor real no rastreamento da interatividade pessoal do LinkedIn
Sem impacto. Não é possível o rastreamento pessoal da atividade do LinkedIn. Nosso principal uso seria criar fluxos únicos do LinkedIn para o proprietário.
Alcance global do perfil pessoal do LinkedIn
Facilidade de uso para publicar posts
Não há rastreamento de postagens pessoais no LinkedIn
Sudmann, L.
Tecnologia - Software - 26 a 50 funcionários
Professional
US$ 399
/mêsPowerful tools for social business
Everything in our Standard plan, plus:
Custom workflows for multiple approvers and steps
Response rate and time analysis reports
Professional
US$ 399
/mêsPowerful tools for social business
Everything in our Standard plan, plus:
Custom workflows for multiple approvers and steps
Response rate and time analysis reports
* O preço aqui é apenas para fins de exibição. Todos os preços não incluem impostos, incentivos, descontos ou outras variáveis de preços. Você deve entrar em contato com o parceiro para obter informações mais atualizadas e precisas. A HubSpot não se responsabiliza por essas informações de preços, que são fornecidas pelos nossos parceiros. Preços atualizados pela última vez: 09/08/2025
Mais informações
Criado por - Sprout Social
Instalações - mais de 900 instalações
Categorias Idiomas nos quais este aplicativo está disponível Espanhol ,Francês ,Inglês ,Italiano ePortuguês