Sprout Social
Build and grow strong relationships on social with HubSpot and Sprout
インストール数 - 800件以上のインストール
評価 - 1.7(3)
必要な条件
HubSpotエディション 全てのHubSpotエディションに対応 もっと詳しく HubSpotアカウント権限 - 必要なアカウント権限を表示
Sprout Socialの契約内容 - プラン：Professional、またはAdvanced
概要
1/5
Sprout Social’s powerful social customer care functionality now integrates with HubSpot to allow bidirectional communication on Contacts and Tickets between Sprout and HubSpot.
Connecting your Sprout and HubSpot accounts makes it possible to streamline communication between your social and customer care teams. Once connected, Sprout users will be able to:
- Create or link an existing HubSpot Contact to a social profile from Sprout
- Send updates to existing Contacts to HubSpot
- View existing Tickets associated with a linked Contact in Sprout
- Create new HubSpot Tickets from Sprout
- Edit and comment on HubSpot Tickets from Sprout
Explore the power of HubSpot & Sprout further and see the integration in action here.
機能
Seamless collaboration between social and customer care teams
With the Sprout Social integration, customer service representatives and social media professionals can collaborate across the two platforms—creating, viewing and editing Contacts and Tickets.
Get to real connection faster with sophisticated social customer care
Work across your team -- both in the Sprout platform and from your HubSpot account -- to collaborate and connect with your customers and prospective customers on social. Manage updates to Tickets and Contacts and communicate about resolution all from their respective platforms.
アプリ機能
共有されるデータ
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確認
- 2023年11月8日
SproutSocial Automation in HubSpot
We are working with a number of clients in the insurance, retail and automotive industry. They are considering Sprout Social, but there is only one problem we encounter and that is the automation of tickets into HubSpot Service Hub. Currently, it is done manually. However, would it be possible to consider an automation where tickets can be automatically created in Sprout Social and pushed to HubSpot if any negative sentiment or high-volume engagement is detected for a client? Currently, you still have to jump between Sprout and HubSpot where someone needs to create a ticket in Sprout first. I have logged this with Sprout Social and they responded with: To confirm, unfortunately, Salesforce is the only integration Sprout is currently able to fully auto-flow cases for. Pushing cases to HubSpot would continue to be manual in our platform. I'm certainly happy to put in a feature request for future platform enhancement for you, however, and will do so after this ticket closes. This will be a big win for HubSpot on the social media side.
Social media monitoring
Jacobs, P.
マーケティングサービス - 従業員数26人～50人
- 2021年9月12日
個人的なLinkedInのインタラクティビティを追跡することによる真の価値はない
影響なし。LinkedIn活動の個人的な追跡は不可能。オーナー個人のLinkedInストリームを構築するのが主な使い方。
リンクトイン・プロフィールの世界的な広がり
投稿を公開するための使いやすさ
LinkedInの個人的な投稿を追跡しない
Sudmann, L.
テクノロジー - ソフトウェア - 従業員数26人～50人
Professional
$399
／月Powerful tools for social business
Everything in our Standard plan, plus:
Custom workflows for multiple approvers and steps
Response rate and time analysis reports
Professional
$399
／月Powerful tools for social business
Everything in our Standard plan, plus:
Custom workflows for multiple approvers and steps
Response rate and time analysis reports
* こちらの価格は参考表示価格です。どの価格にも税、インセンティブ、値引など、価格に関する変動要素は含まれていません。価格に関する正確な最新情報については、この提供元パートナーまでお問い合わせください。HubSpotは、パートナー各社が提供する価格情報について一切の責任を負わないものとします。価格の最終更新：2022/11/03
その他の情報
開発元 - Sprout Social
インストール数 - 800件以上のインストール
カテゴリー このアプリが対応している言語 イタリア語 とスペイン語 とフランス語 とポルトガル語 と英語
新着
