Clevyr

HubSpot ist die Lösung und Clevyr ist das Team

Die Zusammenarbeit mit Clevyr bei unserer HubSpot-Implementierung war besser als erwartet. Sie war organisiert, kommunikativ und wirklich kollaborativ, vom Start weg bis zur Einführung. Sie haben unsere Prozesse abgebildet, Daten FÜR UNS bereinigt und migriert, Objekte/Pipelines/Automatisierungen eingerichtet, unsere Tools integriert und alles dokumentiert. Die von ihnen erstellten Dashboards verschaffen uns Echtzeittransparenz, und ihre Schulungen haben die Akzeptanz im gesamten Unternehmen gefördert. Wir haben jetzt eine Lösung, die die manuelle Arbeit reduziert und die Transparenz verbessert... Ich kann Clevyr nur empfehlen, HubSpot gleich beim ersten Mal richtig einzusetzen!

Schlechtes Projektmanagement und mangelnde Durchsetzungskraft

Wir beauftragten BridgeRev aufgrund der Empfehlung von HubSpot und erwarteten ein hohes Maß an strategischer Beratung, Projektdurchführung und technischer Unterstützung für eine groß angelegte CRM-Implementierung und -Migration. Was wir stattdessen erhielten, war eine extrem unzusammenhängende Erfahrung, die von verpassten Terminen, mangelnder Führung, schlechter interner Kommunikation und letztendlich völliger Funkstille geprägt war. Wichtige Aufgaben wie die Einrichtung von Pipelines, die Erstellung von E-Mails und Automatisierungen, die Datenmigration und API-Integrationen wurden vollständig unserem internen Team überlassen - obwohl sie im unterzeichneten Arbeitsumfang klar umrissen waren. Selbst nach mehreren Anrufen, um die Erwartungen neu zu formulieren und die Prioritäten zu überdenken, gab es keine wirklichen Fortschritte. Als wir schließlich versuchten, den Vertrag nach Monaten unproduktiver Arbeit und minimalen Arbeitsstunden zu kündigen, reagierte das Team überhaupt nicht mehr. Wir mussten nun die gesamte Implementierung selbst übernehmen - ein anstrengendes und frustrierendes Ergebnis, vor allem nachdem wir eine nicht geringe Summe in diesen Auftrag investiert hatten. Wenn Sie einen Partner suchen, der echte Projektleitung bietet und Wert auf Kundenservice legt, würde ich Ihnen dringend raten, sich woanders umzusehen.

Elite of the Elite

After speaking with several of Bridgerev's clients prior to engagement, we began our relationship with them focused on CRM migration from RENXT to HubSpot (a daunting task as we were only one person deep on our side). Over time that working relationship moved from migration to onboarding, to staff training to custom development. Nearly a year in and still counting, we have zero regrets. Sure there were bumps along the way, but the team at Bridgerev consistently delivered, continues to do so today, and I have zero doubt they will do the same into the future. If you need an Elite HubSpot partner, especially if you're an NGO, look no further.

Incredible Team!

When we first met with BridgeRev I thought what they were promising sounded too good to be true. They have delivered on every promise and then some. Every team member we've worked with has been incredible at what they do. We have have an amazing experience.

BridgeRev was the perfect implementation partner!

I am so glad we chose to work with BridgeRev for our HubSpot implementation. They provided the perfect balance of structure and agility to meet our team's needs. Their team provided expertise and skill that made this project a success. The team at BridgeRev worked through several unexpected hurdles that were unique to our implementation, and we could not have done this without them.

New Website for our Nonprofit

BridgeRev built a new website for our non profit and helped us with HubSpot's multilingual setup so we could set up pages in both Spanish and English. We were also able to view our website analytics by language. Our new site looks great! Thank you!

Successful move from Wordpress

BridgeRev helped us move our website from Wordpress to HubSpot and kept our SEO efforts in tact in the process. We were concerned about downtime and losing our traffic, but the team was able to preserve it, and even increase our traffic.

Detail Oriented Group with Thorough Execution

We came to BridgeRev with a unique process that we needed to migrate from SalesForce to HubSpot. HubSpot is still fairly new regarding custom objects but BridgeRev was able to take the product and work around the kinks to provide a seamless solution for our entire business. 10/10 would recommend them to anyone!

BridgeRev is awesome to work with

Chris Grimmett was an amazing person to work with. He was professional, kind, and knowledgeable. Chris was accommodating where possible and was quick to get back to you. I didn't realize the steep learning curve to understand and navigate through HubSpot. Many menu/navigation items and configurations were not intuitive, even with the guided tours. I was thankful to have Chris help explain and teach me, week to week. But for a first-time learner, 1 hour a week of interaction was not enough (even for 3 months). I was unfortunately a one-person army to implement the new CRM and I was hoping for dedicated sessions (several hours a week) to complete and configure some of the tools and workflows together. But it was more of a, let me show you the concept and you can try to rinse and repeat. And due to so many limitations discovered in the process, it got a bit frustrating. If it really wasn't for Chris and his calming composure, it would have been really worse for me. But in the end, he helped connect me with my CSM to get assistance with the limitations for the rest of the way. But I wish I could say I was 100% confident HubSpot was the right choice.

Couldn't Have Gone Better!!

I have to absolutely sing the praises of BridgeRev and the assistance they provided us with setting up a new HubSpot CRM system from the ground up. Justin Acklin was our account manager and guided us from start to finish through the entire project. By the end of our agreed setup period, I felt super confident in the system and what we had created. Not only did we have the CRM customized to meet very specific business needs, but also the reporting, marketing, dashboards, workflows, and more too. Justin was especially great hearing out my ideas, and objectively thinking on how to create a solution for them within the capabilities of the system. Super knowledgeable team, great follow-up... all the things you want when you spend the extra dollars on a service like this to help get you going. We absolutely achieved our objective in the time designated to the project and are so appreciative of the help from the BridgeRev team!