Simplesat
Add Simplesat surveys to HubSpot emails for closed tickets or events
요구 사항
HubSpot 요금제 모든 HubSpot 플랜에서 작동 자세히 알아보기 HubSpot 계정 권한 - 필수 계정 권한 보기
Simplesat 구독 - Standard, Pro, Elite 또는 Enterprise 플랜
개요
1/7
Add CSAT, CES, 5-Star, or NPS surveys to solved ticket emails
You can embed Simplesat surveys into your HubSpot account in under 10 minutes, making it easy to gather customer feedback and monitor satisfaction efficiently. Integrating surveys into your communications can boost response rates, provide valuable insights, and enhance customer engagement.
Boost HubSpot with Simplesat's enhanced integrations.
Simplesat's integration with HubSpot extends beyond survey embedding. The integration allows you to automatically update contact properties and create custom objects with rating details, keeping your customer data up to date. You can also create follow-up tickets based on survey feedback and update ticket properties with rating details, providing complete control and transparency for a more responsive customer service environment across your team.
기능
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Update contact properties with rating details
Effortlessly map Simplesat response details to any contact property within HubSpot. For instance, ensure that contacts consistently reflect their most recent CSAT or NPS score, keeping your records accurate and up-to-date.
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Create custom objects from feedback
By introducing a new Simplesat Feedback object type, you gain the ability to seamlessly connect responses with both individual contacts and companies, streamlining your data management and enhancing your understanding of customer feedback across all levels of interaction.
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Create follow-up tickets from feedback
Automated follow-up tickets make it easy for your team to quickly respond to customers and close the loop - all within your team's existing support workflows.
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Update ticket notes and custom fields with survey response details
Automatically update tickets with notes when contacts provide ratings. Map Simplesat responses to ticket properties in HubSpot, like CSAT ratings, sentiment, and follow-up comments.
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Embed CSAT, CES, NPS, and 5-star rating survey
Embedding Simplesat surveys in your email templates can automatically trigger once a ticket is closed or an event occurs, seamlessly integrating with your existing HubSpot automations.
앱 기능
공유 데이터
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리뷰
- 2024년 8월 22일
Fantastisches Feedback-Tool, aber schwache HubSpot-Integration
Simplesat ist ein herausragendes Tool für die Messung von Kundenzufriedenheit, allerdings ist die HubSpot-Integration eine Schwachstelle, die den Gesamtwert des Tools mindert. Für Nutzer, die Simplesat als Standalone-Tool verwenden möchten, ist es uneingeschränkt zu empfehlen.
Wir verwenden Simplesat zum Tracken von NPS, CSAT und CES in unserer Anwendung, um wertvolles Kundenfeedback zu sammeln und zu analysieren.
- Exzellentes Tool: Simplesat ist intuitiv, benutzerfreundlich und bietet großartige Möglichkeiten, um Kundenzufriedenheit zu messen. Als eigenständiges Tool verdient es eine klare 5/5. - Umfangreiche Funktionen: Es deckt alle wichtigen Feedback-Kategorien (NPS, CSAT, CES) ab und ermöglicht detaillierte Einblicke in die Kundenzufriedenheit. - Benutzerfreundlichkeit: Die Oberfläche und die Funktionalitäten sind einfach zu bedienen, was die Implementierung und das Sammeln von Feedback schnell und effizient macht.
- Schwache HubSpot-Integration: Die Integration in HubSpot ist nicht optimal und erfüllt unsere Erwartungen nicht vollständig. Leider ist diese Integration zusätzlich kostenpflichtig, was die Nutzung von Simplesat im Vergleich zum internen HubSpot-Tool weniger attraktiv macht. - Kosten: Die zusätzlichen Kosten für die Integration in HubSpot sind ein Nachteil, den man in Betracht ziehen muss, besonders wenn man bereits ein Tool wie HubSpot verwendet.
Freimoser, T.
기술 - 소프트웨어 - 직원 26~50명
- 2024년 7월 31일
Great application with great integration
Simple sat is great! It’s very easy to use and the integration to HubSpot works seamlessly.
We are using for our net promoter score for our customers and for our onboarding satisfaction score.
Seamless integration with HubSpot. Reasonable pricing.
N/a
Miller, M.
건강 - 직원 26~50명
가격 책정
Standard
US$119
/월$109 per month, billed annually
5 account users
1k monthly responses
Unlimited surveys
Unlimited support agents
Standard
US$119
/월$109 per month, billed annually
5 account users
1k monthly responses
Unlimited surveys
Unlimited support agents
* 여기에 표시된 가격은 표시 목적으로만 사용됩니다. 모든 가격에는 세금, 인센티브, 할인 또는 기타 가격 변수가 포함되어 있지 않습니다. 가장 최신의 정확한 가격 정보를 알고 싶다면 파트너에게 연락해야 합니다. HubSpot은 파트너가 제공하는 이 가격 정보에 대해 어떠한 책임도 지지 않습니다. 마지막 가격 업데이트 날짜: 2025.09.03.
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