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Crisp

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App

Crisp

Customer Messaging Platform

Built by
Crisp
Installs
700+ installs
Rating

2.8(4)

Sign in to installRequires Crisp subscription

Requirements

HubSpot Plan
    Works with all HubSpot plans
Learn more
HubSpot Account permissions
View the required account permissions
Crisp Subscription
Unlimited plan

Overview

Make sure the time and effort you spend driving traffic to your website pays off. With Crisp, you can capture and convert more leads by proactively engaging them on your website, automatically qualifying them with bots, and chatting with your best leads in real time.

Crisp has been made to gather the whole company around one software. We provide dedicated feature for support, marketing & sales team so they can focus on what really matter.

Now you can track those leads in your HubSpot CRM, too.

Features

Create simple conversational experiences for your leads or customers!

Create simple conversational experiences for your leads or customers!

Live chat is the best way for you to engage with your website visitors or your customers in order to enhance customers' satisfaction. 79% of customers prefer live chat over other channels. What are you waiting for?

Humanize your brand through personalized relationship!

Humanize your brand through personalized relationship!

Much more than Live Chat, Crisp brings you the ability to create a unique customer experience through innovative features.

Centralize and unify customers' data from every channel!

Centralize and unify customers' data from every channel!

Handle the multichannel game perfectly thanks to our shared inbox for multichannel company. Connect your software and offer the best customer service ever.

App Functionality

Shared Data
Data Source
Sync Direction
In HubSpot
In HubSpot

New contact

Contacts

Contacts

Reviews

Average rating

2.8

Based on 4 ratings


Total reviews

4

Number of reviews all-time


5
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4
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3
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2
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Average rating

2.8

Based on 4 ratings

Total reviews

4

Number of reviews all-time

5
0% complete
0%
4
50% complete
50%
3
0% complete
0%
2
25% complete
25%
1
25% complete
25%

Filter reviews:

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4/5
    Jul 11, 2025

Quick Setup But Limited Deal Tracking - Great for Customer Communication Flow

Crisp is easy to set up with no big engineering efforts involved, which makes it extremely quick to implement. Customer communication flows much more efficiently. With the AI chatbot first customer contact can be redirected with answering through the knowledge-base. HubSpot Integration makes it possible to also track open conversations within the contacts, but unfortunately the tracking in the associated deals is missing. Crisp Support is super helpful and reactive.

What do you like?

Ability to track tickets/conversations within contact and make dedicated notes on important convo snippets

What do you dislike?

Not able to track records within associated deals

  • Hansert, K.


1/5
    Jan 14, 2025

Can be integrated, but not fully functional

All the new contacts on Crisp get added to HubSpot, but not all contacts are desired, which takes out a lot of manual jobs to clean the data

What do you like?

crisp records can be integrated and easily found in HubSpot

What do you dislike?

even the non-desirable contacts get added to CRM, which makes it hard to clean the data and it eats up a lot of data and time

  • 정, 현.


Reply from Tavares, D., CrispJan 14, 2025
Hello there, I'm sorry you had your non-desirable Crisp contacts synced to your Hubspot CRM. There is actually a setting in the Hubspot plugin on Crisp for this, to prevent any contacts from Crisp being automatically synced to Hubspot. Then there is the possibility to manually sync the contacts from the Hubspot widget in a conversation with the user, so that only desirable contacts are added to Hubspot. To enable this feature: * Go to app.crisp.chat > Plugins * Search for Hubspot and select the plugin * On the initial page (Configure tab) disable the first option If you need further assistance, feel free to reach out to us on the chatbox at crisp.chat :)

Unlimited

$95

/month

Made for companies requiring a full-featured solution to communicate with customers.

Unlimited

$95

/month

Made for companies requiring a full-featured solution to communicate with customers.

* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 11/27/2025

More info

Built by
Crisp
Installs
700+ installs
Categories
Languages this app is available in
English

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