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Trustpilot Reviews

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App

Trustpilot Reviews

HubSpot Certified App

Real reviews, trusted by millions, to drive revenue for your business
Built by
Trustpilot
Installs
1K installs
Rating

3.6

(9)

Sign in to installRequires Trustpilot Reviews subscription
Leading

Leading

Leading partners have a demonstrated record of delivering customer value in close partnership with HubSpot.Learn more

Requirements

HubSpot Plan
HubSpot Account permissions
View the required account permissions
Access Type
Shared
Trustpilot Reviews Subscription
Starter, Plus, Premium, or Enterprise plans

Overview

Collect more reviews with invitations automated by HubSpot

1/5 - Collect more reviews with invitations automated by HubSpot

Collect customer feedback at the moments that matter

Every customer journey is different. With Trustpilot for HubSpot, you can automatically send review invitations after a deal closes, a service ticket is resolved, or from any HubSpot workflow. Build review collection directly into the customer journeys you already manage in HubSpot, making it easy to capture customer feedback at the moments that matter most.


Build trust. Get AI recommended.

Independent customer feedback is becoming an increasingly important signal across search and AI-powered discovery. By collecting reviews consistently throughout the customer journey, you can build trust, strengthen your online presence, and help customers confidently choose your business wherever they discover you.


Turn customer feedback into business growth

Collecting reviews is just the beginning. Showcase review content across your website, marketing channels, and Google to build buyer confidence and drive conversions. As an official Google Review Partner, reviews collected through Trustpilot can also contribute toward Google Store Ratings, helping your business stand out across Google and increasing Google Ads click-through rates.

View setup guide

Features

Use Hubspot closed deals or closed service tickets to automatically send a Trustpilot review invitation.

Automatically send review invitations based on HubSpot triggers

Use HubSpot closed deals or closed service tickets to automatically send a Trustpilot review invitation.

Triggers help you reach customers at the right moment to collect more reviews and strengthen your brand reputation.

Review invitations land in the inbox at the right time

Triggers allow you to reach customers right after an interaction, like when your support team has resolved an issue, helping you to collect more reviews and build a stronger brand reputation.

Tag review invites with key data, then filter and analyze customer feedback by category or topic in Trustpilot’s dashboard.

Add dynamic tags to reviews

Pre-tag your review invites with additional data fields. Then, use Trustpilot’s dashboard to filter, analyze, and break down large quantities of customer feedback by tagged category or topic.

Automate review invitations at every stage of the customer journey with HubSpot workflows

HubSpot workflows review collection automation

Automate review invitations at every stage of the customer journey with HubSpot workflows

App Functionality

Shared DataAutomation
Shared DataAutomation
Data Source
Sync Direction
In HubSpot
In HubSpot

Contacts

Contacts

Contacts

Review Tag ID

Webhooks

Webhooks

Deals

Deals

Deals

Tickets

Tickets

Tickets

Reviews

Write a review

Average rating

3.6

Based on 9 ratings

Total reviews

9

Number of reviews all-time

5
56% complete
56%
4
0% complete
0%
3
11% complete
11%
2
11% complete
11%
1
22% complete
22%

Average rating

3.6

Based on 9 ratings

Total reviews

9

Number of reviews all-time

5
56% complete
56%
4
0% complete
0%
3
11% complete
11%
2
11% complete
11%
1
22% complete
22%

Filter reviews:

Sort:

2/5
    Sep 15, 2026

It's pretty Poorly Constructed

As with most Trustpilot stuff, its expensive and lacks delivery. There is not template available for workflow to see how it works; There also doesn't appear to be controls for multiple TrustPilot Accounts or products. Its just an all in type thing.

What do you like?

None

What do you dislike?

Lack of Support for Multiple Accounts Zero Controls for usage No example Workflows Expensive

  • Broadhurst, G.

Reply from T, S., TrustpilotOct 5, 2026
Thanks for the candid feedback. You’ve called out a couple of areas where we can make the HubSpot experience better particularly giving customers clearer examples of how to build workflows and making more complex Trustpilot setups easier to manage. We’d also like to understand a bit more about how you’re trying to use multiple Trustpilot accounts or products, as that context would be helpful for our team. If you’re open to it, please reach out to us at apps@trustpilot.com and we’d be happy to take a closer look at your setup. Thanks again for taking the time to share this. The Trustpilot team
1/5
    Aug 5, 2026

You don't see the automation right away

Integration is easy, but it takes some time—even a few days—to receive information about invitations (emails) sent automatically. This isn't mentioned anywhere, which made me think the integration wasn't working.

  • MARTINEZ CRUZ, H.

Translated from Français. View original text
Reply from T, S., TrustpilotAug 7, 2026
Thank you for taking the time to share your feedback. We're glad to hear that you found the integration easy to set up, and we appreciate you pointing out the delay before invitation activity becomes visible. Feedback like yours helps us improve both our product and the onboarding experience. Since you submitted your review, we’ve also enhanced the integration with support for HubSpot workflows, giving businesses greater flexibility to automate the sending of review invitations at key moments in the customer journey. Thank you again for your feedback. If you have any questions or suggestions, we’d be happy to hear from you at apps@trustpilot.com.

Pricing

This app requires one of the following Trustpilot Reviews subscription plans.

Starter

$99

/month

Start growing trust

  • 100 review invitations per month

  • 2 widgets to collect reviews and showcase trust

  • 1 user

  • 1 domain

  • 13 integrations to streamline your workflow

  • Power your ads with Trustpilot marketing assets

Per month, per domain, billed annually

Starter

$99

/month

Start growing trust

  • 100 review invitations per month

  • 2 widgets to collect reviews and showcase trust

  • 1 user

  • 1 domain

  • 13 integrations to streamline your workflow

  • Power your ads with Trustpilot marketing assets

Per month, per domain, billed annually

* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 08/07/2026

More info

DetailsSupportLegal
DetailsSupportLegal
Built by
Trustpilot
Installs
1K installs
Categories
E-Commerce
Languages this app is available in
English

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