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Trustpilot Reviews

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App

Trustpilot Reviews

HubSpot Certified App

Real reviews, trusted by millions, to drive revenue for your business
Built by
Trustpilot
Installs
1K installs
Rating

3.8

(8)

Sign in to installRequires Trustpilot Reviews subscription
Leading

Leading

Leading partners have a demonstrated record of delivering customer value in close partnership with HubSpot.Learn more

Requirements

HubSpot Plan
HubSpot Account permissions
View the required account permissions
Access Type
Shared
Trustpilot Reviews Subscription
Starter, Plus, Premium, or Enterprise plans

Overview

Collect customer feedback at the moments that matter

Every customer journey is different. With Trustpilot for HubSpot, you can automatically send review invitations after a deal closes, a service ticket is resolved, or from any HubSpot workflow. Build review collection directly into the customer journeys you already manage in HubSpot, making it easy to capture customer feedback at the moments that matter most.


Build trust. Get AI recommended.

Independent customer feedback is becoming an increasingly important signal across search and AI-powered discovery. By collecting reviews consistently throughout the customer journey, you can build trust, strengthen your online presence, and help customers confidently choose your business wherever they discover you.


Turn customer feedback into business growth

Collecting reviews is just the beginning. Showcase review content across your website, marketing channels, and Google to build buyer confidence and drive conversions. As an official Google Review Partner, reviews collected through Trustpilot can also contribute toward Google Store Ratings, helping your business stand out across Google and increasing Google Ads click-through rates.

Features

Use Hubspot closed deals or closed service tickets to automatically send a Trustpilot review invitation.

Automatically send review invitations based on HubSpot triggers

Use HubSpot closed deals or closed service tickets to automatically send a Trustpilot review invitation.

Triggers help you reach customers at the right moment to collect more reviews and strengthen your brand reputation.

Review invitations land in the inbox at the right time

Triggers allow you to reach customers right after an interaction, like when your support team has resolved an issue, helping you to collect more reviews and build a stronger brand reputation.

Tag review invites with key data, then filter and analyze customer feedback by category or topic in Trustpilot’s dashboard.

Add dynamic tags to reviews

Pre-tag your review invites with additional data fields. Then, use Trustpilot’s dashboard to filter, analyze, and break down large quantities of customer feedback by tagged category or topic.

Automate review invitations at every stage of the customer journey with HubSpot workflows

HubSpot workflows review collection automation

Automate review invitations at every stage of the customer journey with HubSpot workflows

App Functionality

Data Source
Sync Direction
In HubSpot
In HubSpot

Contacts

Contacts

Contacts

Review Tag ID

Webhooks

Webhooks

Deals

Deals

Deals

Tickets

Tickets

Tickets

Average rating

3.8

Based on 8 ratings


Total reviews

8

Number of reviews all-time


5
62% complete
62%
4
0% complete
0%
3
13% complete
13%
2
0% complete
0%
1
25% complete
25%

Average rating

3.8

Based on 8 ratings

Total reviews

8

Number of reviews all-time

5
62% complete
62%
4
0% complete
0%
3
13% complete
13%
2
0% complete
0%
1
25% complete
25%

Filter reviews:

Sort:


1/5
    Aug 5, 2026

You don't see the automation right away

Integration is easy, but it takes some time—even a few days—to receive information about invitations (emails) sent automatically. This isn't mentioned anywhere, which made me think the integration wasn't working.

  • MARTINEZ CRUZ, H.

Translated from Français. View original text

Reply from T, S., TrustpilotAug 7, 2026
Thank you for taking the time to share your feedback. We're glad to hear that you found the integration easy to set up, and we appreciate you bringing to our attention the delay before invitation activity becomes visible. Feedback like yours helps us improve both our product and the onboarding experience. Since you submitted your feedback, we’ve also enhanced the integration with support for HubSpot workflows, giving businesses greater flexibility to automate the sending of review invitations at key moments in the customer journey. Thank you again for your feedback. If you have any questions or suggestions, we’d be happy to hear from you at apps@trustpilot.com.

5/5
    Jun 29, 2026

Easy to implement

Inviting your customers to leave a Trustpilot review was simple with the built in tool to send verified customers an email to leave a review. The setup took minutes!

What do you like?

Quick and easy.

What do you dislike?

Had to build a webhook to return the review data back onto the contact record. Wasn't a native setup.

  • Odano, J.


Reply from T, S., TrustpilotAug 7, 2026
Thank you for your thoughtful review! We're glad to hear you found the integration quick and easy to set up and that it helped simplify your review collection process. We also appreciate your feedback on syncing review data back to HubSpot. Insights like yours help inform how we continue to evolve the integration. Since your review, we've expanded support for HubSpot workflows, giving businesses more flexibility to automate review invitations throughout the customer journey. Thanks again for taking the time to share your experience. If you have additional feedback or would like to discuss your use case, we'd love to hear from you at apps@trustpilot.com.

This app requires one of the following Trustpilot Reviews subscription plans.

Starter

$99

/month

Start growing trust

  • 100 review invitations per month

  • 2 widgets to collect reviews and showcase trust

  • 1 user

  • 1 domain

  • 13 integrations to streamline your workflow

  • Power your ads with Trustpilot marketing assets

Per month, per domain, billed annually

Starter

$99

/month

Start growing trust

  • 100 review invitations per month

  • 2 widgets to collect reviews and showcase trust

  • 1 user

  • 1 domain

  • 13 integrations to streamline your workflow

  • Power your ads with Trustpilot marketing assets

Per month, per domain, billed annually

* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 08/07/2026

More info

Built by
Trustpilot
Installs
1K installs
Categories
Languages this app is available in
English

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