Kano est une agence spécialiste des opérations commerciale et service client. Nous accompagnons nos clients de la stratégie à l'exécution : 🔷 Stratégie, analytics et donnée 🔷 Structuration des process 🔷 Mise en place des outils Nous accompagnons principalement des entreprises B2B, aussi bien startup / scaleup que PME / ETI Quelques références : - PayFit - Spendesk - Backmarket - Sunday - Staffme - Nowjobs - Intescia - MyLight150
Working with Kano throughout our project has been a truly positive experience. Right from the start, their team demonstrated a deep understanding of our processes and a genuine commitment to helping us find the best possible solutions. What impressed us most was their adaptability: even when we faced time or technical constraints, they remained flexible and proactive, always ready to adapt and support us. We felt as though they were an integral part of our team, constantly going the extra mile to ensure everything ran smoothly. I sincerely appreciate their dedication, their professionalism and the way they tailored their support to our specific needs. I highly recommend them to any organisation looking for a reliable and attentive partner. A big thank-you to Sofia for her fantastic work!
We called on Kano to help us implement HubSpot for our sales department. We were very satisfied with the support we received, the teams were available and the work was very efficient. Many thanks to Alexandre for his help and availability.
we were very well supported by Kano, for the migration of our customer service to HubSpot, and the IA customer support agent, a real quality support, especially Alexandre who was available, and very calm, thank you again!
We started from scratch with Kano and were able to get up and running within one month on a big project. They are highly experienced and super responsive. Highly recommended.
We engaged Kano in Q4 for a fast-paced RevOps mission spanning two business units, and the results were exceptional. From day one, Marin and the team got up to speed remarkably quickly, something that was critical given the pace we needed to move at. The scope was broad: HubSpot fundamentals, marketing and sales operations, working across SLG, PLG, SME, and enterprise motions, several of which we were building from scratch. Despite this complexity, Kano handled every layer with professionalism and adaptability. What stood out most was Marin's reactivity and ability to adjust as priorities shifted. In just two months, he built a genuine working relationship with both our marketing and sales teams, which is no small feat across two BUs simultaneously. On top of that, Alexis tackled a critical billing and invoicing challenge that was impacting our entire company's revenue. This was highly technical, quotes, line items, custom code, and not something we had the skills to solve internally. Alexis resolved it quickly and with exactly the level of expertise we needed. If you need a RevOps partner who can hit the ground running, handle complexity, and deliver quality work under pressure: Kano is the team!
Kano has been a key and trusted partner throughout these four months of collaboration. From the outset, the team demonstrated strong listening skills and a deep understanding of our challenges, which helped lay solid foundations for the project. Highly available, responsive, and professional, the Kano team adapted seamlessly to our constraints while consistently meeting the agreed timeline. Communication was always clear, constructive, and results-oriented. The mission was delivered fully in line with our expectations, with particularly high-quality work on HubSpot setup and the automation of our sales machine. The solutions implemented are efficient, scalable, and sustainable, enabling us to improve performance and gain better visibility into our sales processes. We would highly recommend Kano for their reliability, expertise, and commitment.
Last year, we worked with the Kano teams on a CRM migration project from Pipedrive to HubSpot. Beyond an ultra-clean data migration that allowed us to start on a solid foundation, Kano enabled us to thoroughly rework our sales processes and operationally transcribe them into HubSpot. Thank you to Lise and the entire team!
We've been working with Kano for the past few months, and they have done an amazing job at: 1. Understanding our needs 2. Advising us on a CRM strategy 3. Implementing the strategy 4. Over delivering to refine the strategy. No brainer team to work with.
I had the pleasure of working with the team at Kano, a Sales Ops agency. My company collaborated with Kano on a project to structure our CRM, focusing on customer acquisition and onboarding. The results exceeded our expectations. Kano’s team combines deep expertise in sales operations, data, and CRM, and they are not afraid to challenge your vision to recommend best practices tailored to your specific business needs. Their approach seamlessly balances hands-on operational insights with strategic vision, making them an ideal partner for any company looking to optimize its processes. I highly recommend Kano for any organization seeking to improve its operational efficiency in sales, customer service, or similar areas. Their professionalism and expertise are truly a game changer.