Consultative Expertise Every Step of the Way

Our organization is very selective about the technology and marketing platforms we adopt. We rely on these systems extensively and need solutions that can be tailored to our unique workflows and data needs. During a sixteen-month process evaluating a potential migration to HubSpot, we asked a lot of detailed questions. We don’t make decisions based on surface-level features. Instead, we examine how a platform will work within the nuances of our operations. Ricochet was an exceptional partner throughout that process. They consistently provided thoughtful, detailed guidance on how we could leverage HubSpot for our marketing and data workflows. We were particularly focused on AMS data integration and building a custom subscription center, and Ricochet walked us through the available options in a consultative and objective way. That clarity made our decision-making process much smoother. Whenever questions arose, Ricochet was responsive and supportive. By the end of the evaluation, we felt confident in our decision to migrate to HubSpot, thanks in large part to their expertise and guidance. We look forward to continuing our work with Ricochet in the year ahead!!

Do yourself a favor: Hire Ricochet in a NY Minute!

We couldn’t be more pleased with Ricochet’s partnership on our move from Mailchimp to HubSpot. From Day 1, their team was supportive in helping with every technical detail and their hands-on training sessions were tailored to every skill level. Best of all, they truly listened: when we suggested improvements, our training got better week over week. Ricochet also challenged us to rethink audience engagement across Marketing Hub. Together, they've helped us think through cross-promotion strategies and coached us in setting clear KPIs for opens, clicks, and conversions. Thanks to their blend of deep expertise and big-picture strategy, we’re confident in our new HubSpot environment and excited to grow our audiences in fresh, data-driven ways. We wholeheartedly recommend Ricochet as not just a a migration vendor, but a true strategic partner.