Ricochet

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We couldn’t be more pleased with Ricochet’s partnership on our move from Mailchimp to HubSpot. From Day 1, their team was supportive in helping with every technical detail and their hands-on training sessions were tailored to every skill level. Best of all, they truly listened: when we suggested improvements, our training got better week over week. Ricochet also challenged us to rethink audience engagement across Marketing Hub. Together, they've helped us think through cross-promotion strategies and coached us in setting clear KPIs for opens, clicks, and conversions. Thanks to their blend of deep expertise and big-picture strategy, we’re confident in our new HubSpot environment and excited to grow our audiences in fresh, data-driven ways. We wholeheartedly recommend Ricochet as not just a a migration vendor, but a true strategic partner.

Great Partner

Ricochet has been an invaluable partner for our HubSpot efforts. They helped us negotiate the Marketing Hub license, implement the solution, and train our staff. Now we work with them to maximize our HubSpot use. Their unwavering commitment to clean data ensures our communications and reporting are accurate and reliable. Beyond data, Ricochet's team provides exceptional support, readily assisting with campaign setup and optimization. They're also fantastic troubleshooters, efficiently resolving any issues that arise with our partners.

Excellent HubSpot Partner for Associations

Ricochet provided invaluable support during our Protech AMS to HubSpot integration, helping us evaluate third-party providers, preparing documentation, troubleshooting, and driving our timeline. Their team's expertise was instrumental in navigating the complexities of the integration, saving us time and resources. Beyond integration, Ricochet's creative services revitalized our email newsletters and templates to adhere to email best practices. Their deep understanding of HubSpot was crucial for translating our vision into functional and effective email campaigns. We highly recommend Ricochet for both technical integrations and email template HubSpot services.

A great partner for system transition

Ricochet guided us through the transition of our costly Click Dimensions platform and onto HubSpot . They did a great job training our staff on the social, email, and other Marketing Hub functions and led the data mapping for our integration partner that connected the system to our Protech AMS. We couldn’t have done it without them!

Exceptional HubSpot Implementation and Support from Ricochet

Ricochet has been an invaluable partner in implementing our HubSpot Marketing and Service Hubs. Their expert training empowered our staff to utilize the platforms effectively. They also provided crucial guidance on updating our email standards and leveraging surveys for better engagement. Ricochet managed our integration partner, ensuring a smooth and efficient changeover from our old Adestra system. We highly recommend Ricochet for their proactive approach, helpful suggestions, and prompt responses to all our questions.

Expert Advice

Ricochet's expertise in negotiating our HubSpot agreement was invaluable. They assisted in securing pricing and features to meet our specific needs, exceeding our expectations. Thanks to Ricochet, we're now equipped with the right HubSpot tools to drive our marketing efforts forward.

An indispensable partner for our HubSpot journey

Chris, Tom, and the Ricochet team are phenomenal partners who are committed to our success and the maximization of our investment in HubSpot. Ricochet helped us select the HubSpot Marketing Hub platform, coordinated our Dynamics/Protech AMS integration, and now help us troubleshoot and expand our use of HubSpot. We rely on them to bring new ideas from the association and membership industry and they never disappoint. Armed with insights and spreadsheets, their knowledge and effort expands the capabilities of our team tremendously - we wouldn't be where we are without them.

Marketing and Sales Automation

Tom, Chris and the Ricochet team did a great job helping us identify the need for a campaign automation platform, selecting HubSpot Marketing Hub and Sales Hub, and implementing it across our association. Ricochet also coordinated our integration partner and redefined our sales processes. we value them as a partner for ongoing evolution of marketing and sales and work with them regularly to ensure we get the best HubSpot performance possible

Great HubSpot Partner; Seamless Onboarding

Ricochet helped us understand how HubSpot could connect with our AMS to power great marketing automation. They trained our staff and configured the HubSpot system. Now Ricochet is providing more advanced training, including reviews of our complicated workflows and more. We appreciate the Ricochet devotion to our business and value them as a partner.

Ricochet showed us the way

We were curious about HubSpot, and Ricochet helped us understand everything the platform could do for us and how we could make it really work for our business. The implementation was very easy, and they got us up to speed very quickly. It has transformed our business. We manage every aspect of our sales process in HubSpot and could not live without it. It would have never happened without Ricochet.