Wonderful for our small team to work with!

Ricochet is a must-hire for associations of any size, but especially those with a smaller staff. Their expertise in HubSpot gives us a head start on implementing a complex new marketing platform and will set us up for success. The cadence of onboarding meetings is just right to fit into our normal workload, and we always leave the trainings excited for a new tool or feature that will make our work more streamlined.

Consultative Expertise Every Step of the Way

Our organization is very selective about the technology and marketing platforms we adopt. We rely on these systems extensively and need solutions that can be tailored to our unique workflows and data needs. During a sixteen-month process evaluating a potential migration to HubSpot, we asked a lot of detailed questions. We don’t make decisions based on surface-level features. Instead, we examine how a platform will work within the nuances of our operations. Ricochet was an exceptional partner throughout that process. They consistently provided thoughtful, detailed guidance on how we could leverage HubSpot for our marketing and data workflows. We were particularly focused on AMS data integration and building a custom subscription center, and Ricochet walked us through the available options in a consultative and objective way. That clarity made our decision-making process much smoother. Whenever questions arose, Ricochet was responsive and supportive. By the end of the evaluation, we felt confident in our decision to migrate to HubSpot, thanks in large part to their expertise and guidance. We look forward to continuing our work with Ricochet in the year ahead!!