SmartBug 🚀 RevOps, CRM & Integration Experts

Excellent Experience

Great job by the team. Skander, Valérie and Yannick. Working with them is smooth and fast. Thank you

Personalized, customized support

We are still in the process of implementing HubSpot within our organization. We're an economic development company operating in a number of sectors and with a variety of clienteles. SmartBug has grasped our reality and the process is going very well. Our project manager is Skander Benamor. He is extremely competent, and always comes up with the best solution to optimize the use of the solution. He's an excellent teacher, which is really important for us to have a well-trained in-house resource. In short, as we like to say among ourselves: we're in a Cadillac! A big thank you to SmartBug and more specifically to Skander!

Professional, Thorough, Made it Easy

Definitely appreciated the professionalism, quality of our interactions, and thoughtfulness SmartBug put into our HubSpot Onboarding. HubSpot was a big step forward for our sales team of 14. With the help of Patrick of SmartBug it felt like we rapidly went from nothing to full adoption. Thanks!

Good support

Our Skander consultant is very versatile and adapts well to our reality.

Baldwin Studio - CRM Implementation Feedback

We had the pleasure of working with SmartBug Media on the implementation and training of our team on the HubSpot CRM, and the experience has been outstanding from start to finish. A special thank you to Skander, our consultant, who has been incredible throughout the entire process. He has been consistently attentive to our needs, highly responsive to every question, and his deep knowledge has been instrumental in designing a system that truly fits the nuances of our industry. Quite simply, Skander is by far the best consultant we’ve ever worked with. His professionalism, expertise, and commitment to our project set a very high bar. We’re grateful for the partnership and look forward to working with him and the SmartBug team on many more projects in the future. Truly the best of the best.

A strategic, rigorous and committed partner

Skander stands out for his thoroughness and professionalism. He takes the time to fully understand your needs, which makes his recommendations particularly accurate and relevant. His approach is structured, thoughtful and solution-oriented. He regularly goes beyond what is expected, bringing real added value to the project. His contribution is valuable and reassuring at every stage.

Great Customer Service Experience!

Patrick Saab was great to work with! He was easy to reach, and positive and easy to learn from in his training. We are having several services that we are adding so we had several subjects to onboard for, but the information was user friendly, clear and concise.

Exceptional HubSpot Partner & PM

Komal Thakur has been an outstanding partner to the BrightStar marketing team and absolutely deserves a five-star review. She has been essential to our onboarding and ongoing enablement in HubSpot, guiding us not only with deep platform knowledge but with thoughtful strategy and practical implementation support. Komal consistently provides clear direction on the best path forward, helping us prioritize initiatives while carefully managing scope and hours. She balances big-picture thinking with tactical execution, ensuring our team is set up for long-term success rather than short-term fixes. Beyond her expertise, she is responsive, organized, and proactive — truly serving as both a strong project manager and a trusted account partner. She has played a critical role in helping our marketing team become more confident and capable within HubSpot.

Wonderful, talented agency experience

One of the best agencies I've worked with in a 20+ year career. SmartBug is flexible, knowledgable, and has a team of folks who know just what to do with every problem or opportunity.

Recruitment experience

Very understandable training by Erick, very kind and patient in solving each of our doubts.