Zadarma Calling, SMS, AI
Phone & SMS solutions with call tracking and AI voice analytics system
Requirements
HubSpot Plan HubSpot Account permissions - View the required account permissions
Zadarma Calling, SMS, AI Subscription - Standard, Office, or Corporation plans
Overview
1/5 - Zadarma + HubSpot Integration
With this integration, HubSpot CRM users are able to call their contacts in one click straight from the browser
During incoming and outgoing calls a client's or partner's pop-up card appears presenting all their details and previous interactions
Integration of call statistics and recordings will allow users to monitor agents' performance, train new employees and help in potential dispute resolution
Automatic incoming call routing to the responsible agent
SMS replies can be sent from within HubSpot, and incoming texts are forwarded straight to the CRM
Free unlimited video conferencing for efficient communication with leads, clients and partners
Name display in smartphone apps
Call analysis by 10+ parameters using speech recognition
Features
Forward SMS to HubSpot & send replies
Forward incoming SMS to HubSpot contacts and send replies directly from the CRM. Stay on top of conversations without switching tools. Two-way SMS sync helps streamline communication and improve response time.
Ticket
During incoming and outgoing calls a ticket will be created in HubSpot, call recording will be added to the ticket
Outgoing calls
Outgoing calls can be initiated through HubSpot interface, calls are made on the bases of Callback - the call first goes to user's extension number and then to client's number. This feature is only available when SalesHub or ServiceHub is connected.
Incoming and outgoing calls via the app
For your convenience, you can use the Zadarma app or interface for incoming and outgoing calls. All incoming calls accepted over the internet are free of charge.
Video Conferencing
You can host video conferences with clients and partners for free
App Functionality
Shared Data
Call record | ||
Call record | ||
Contacts | ||
Contacts |
Reviews
3.5
24
3.5
24
- Aug 6, 2025
Excellent value with outstanding features and integration capabilities, plus top-notch support that's always there when you need it
Easy to integrate CRM and very useful calls statistics. Flexible pricing. Convenient call settings, flexible configuration system, and many other useful features. 24/7 Fast support that helps with every problem.
Price, Features, Easy to integrate.
n/a, V.
- Aug 6, 2025
Everything as described
It is a versatile proposition that will find use in a variety of situations and meet the expectations of a wide range of users.
It is a solid and well-made product that performs its indicated functions. It can be a good choice for many users
So far there are no
Lorrist, J.
Pricing
Standard
$0
For teams that mostly receive calls
All Cloud PBX features
3 voice menus (IVR)
200 Mb cloud storage
Free integrations
API
Standard
$0
For teams that mostly receive calls
All Cloud PBX features
3 voice menus (IVR)
200 Mb cloud storage
Free integrations
API
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 10/23/2025
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