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Zendesk

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App

Zendesk

HubSpot Certified App

Data Sync - Sync Zendesk with HubSpot data

Built by

HubSpot

Installs
3K installs
Rating

2.4(20)

Sign in to installRequires Zendesk subscription

Requirements

HubSpot Plan
HubSpot Account permissions
No permissions required
Zendesk Subscription
Suite Team, Suite Growth, or Suite Professional plans

Overview

1/2

Sync Zendesk users and organizations without manual data entry or messy, time-consuming imports.


Here’s what you get with Data Sync by HubSpot:


  • Two-way sync: Data is shared between Zendesk and HubSpot in real time

  • Default field mappings: Set-up is quick with out-of-the-box field mappings already created for you

  • Historical syncing: Your existing data will sync right away, and updates will sync as they happen. Archived tickets will not sync.

View setup guide

Features

Sync Zendesk and HubSpot data

Make manual data entry a thing of the past by syncing contacts & tickets between HubSpot and Zendesk. Ticket sync is one-way.

Custom field mappings

Custom field mappings are available with Data Hub Starter or up. Custom mappings add the flexibility to create your own mappings or make changes to your default ones.

App Functionality

Shared Data

Each object has field mappings that connect matching information from each app. Default mappings are listed below. If you want to change these default mappings or create your own, custom field mappings are available with Data Hub Starter and up.

Data Sync by HubSpot
Data Source
Sync Direction
In HubSpot
In HubSpot

Organizations

Companies

Companies

Tickets

Tickets

Tickets

Users

Contacts

Contacts

Reviews

Average rating

2.4

Based on 20 ratings

Total reviews

20

Number of reviews all-time

5
5% complete
5%
4
20% complete
20%
3
20% complete
20%
2
15% complete
15%
1
40% complete
40%

Average rating

2.4

Based on 20 ratings

Total reviews

20

Number of reviews all-time

5
5% complete
5%
4
20% complete
20%
3
20% complete
20%
2
15% complete
15%
1
40% complete
40%

Filter reviews:

Sort:

1/5
    Oct 10, 2025

Very difficult to carry over the communication in the ticket.

Communities within a ticket cannot be transferred.

  • 野村

Translated from 日本語. View original text
4/5
    Jun 24, 2025

Easy Contact Import Makes Life Better

Its workin well, I like how easy it is now that we've implemented

What do you like?

I don't have to manually import my zendesk contacts

What do you dislike?

None

  • Torbit, M.K.

Pricing

This app requires one of the following Zendesk subscription plans.

Suite Team

$55

/month
Monthly pricing per agent. Annual pricing includes 5 agents.

Suite Team

$55

/month
Monthly pricing per agent. Annual pricing includes 5 agents.

* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 12/03/2025

More info

DetailsSupportLegal
DetailsSupportLegal
Built by

HubSpot

Installs
3K installs
Categories
Ticketing
Languages this app is available in
Dutch, English, Finnish, French, German, Italian, Japanese, Polish, Portuguese, Spanish, and Swedish

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