
Sprout Social
Build and grow strong relationships on social with HubSpot and Sprout
Gemaakt door - Sprout Social
Installaties - 900+ installaties
Beoordeling - 1,7(3)
Vereisten
HubSpot-abonnement HubSpot-accountmachtigingen - Bekijk de vereiste accountmachtigingen
Sprout Social-abonnement - Professional of Advanced plannen
Overzicht
1/5
Sprout Social’s powerful social customer care functionality now integrates with HubSpot to allow bidirectional communication on Contacts and Tickets between Sprout and HubSpot.
Connecting your Sprout and HubSpot accounts makes it possible to streamline communication between your social and customer care teams. Once connected, Sprout users will be able to:
- Create or link an existing HubSpot Contact to a social profile from Sprout
- Send updates to existing Contacts to HubSpot
- View existing Tickets associated with a linked Contact in Sprout
- Create new HubSpot Tickets from Sprout
- Edit and comment on HubSpot Tickets from Sprout
Explore the power of HubSpot & Sprout further and see the integration in action here.
Functies

Seamless collaboration between social and customer care teams
With the Sprout Social integration, customer service representatives and social media professionals can collaborate across the two platforms—creating, viewing and editing Contacts and Tickets.

Get to real connection faster with sophisticated social customer care
Work across your team -- both in the Sprout platform and from your HubSpot account -- to collaborate and connect with your customers and prospective customers on social. Manage updates to Tickets and Contacts and communicate about resolution all from their respective platforms.
App-functionaliteit
Gedeelde gegevens
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Reviews
- 8 nov. 2023
SproutSocial Automation in HubSpot
We are working with a number of clients in the insurance, retail and automotive industry. They are considering Sprout Social, but there is only one problem we encounter and that is the automation of tickets into HubSpot Service Hub. Currently, it is done manually. However, would it be possible to consider an automation where tickets can be automatically created in Sprout Social and pushed to HubSpot if any negative sentiment or high-volume engagement is detected for a client? Currently, you still have to jump between Sprout and HubSpot where someone needs to create a ticket in Sprout first. I have logged this with Sprout Social and they responded with: To confirm, unfortunately, Salesforce is the only integration Sprout is currently able to fully auto-flow cases for. Pushing cases to HubSpot would continue to be manual in our platform. I'm certainly happy to put in a feature request for future platform enhancement for you, however, and will do so after this ticket closes. This will be a big win for HubSpot on the social media side.
Social media monitoring
Jacobs, P.
Marketing - 26 tot 50 werknemers
- 12 sep. 2021
Geen echte waarde door persoonlijke LinkedIn interactiviteit te traceren
Geen impact. Persoonlijke tracking van LinkedIn activiteit niet mogelijk. Het zou ons belangrijkste gebruik zijn om enkele LinkedIn streams van de eigenaar op te bouwen.
Wereldwijd bereik van persoonlijk LinkedIn profiel
Gebruiksgemak bij het publiceren van berichten
Geen tracking van persoonlijke LinkedIn posts
Sudmann, L.
Technologie - software - 26 tot 50 werknemers
Professional
US$ 399
/maandPowerful tools for social business
Everything in our Standard plan, plus:
Custom workflows for multiple approvers and steps
Response rate and time analysis reports
Professional
US$ 399
/maandPowerful tools for social business
Everything in our Standard plan, plus:
Custom workflows for multiple approvers and steps
Response rate and time analysis reports
* De hier vermelde prijzen dienen alleen ter illustratie. Alle prijzen zijn exclusief belasting, bonussen, kortingen of andere prijsvariabelen. Neem contact op met de partner voor de meest recente en correcte prijsinformatie. HubSpot erkent geen verantwoordelijkheid voor deze prijsinformatie, die wordt verstrekt door onze partners. Prijzen laatst bijgewerkt: 03-11-2022
Meer info
Gemaakt door - Sprout Social
Installaties - 900+ installaties
Categorieën Talen waarin deze app beschikbaar is Engels ,Frans ,Italiaans ,Portugees enSpaans
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