Exceptional Support With Building Our Client Success Operations

Jose Salgado, Maria Fernanda Soracá, and Andres Santos have been incredibly valuable during the entire process of helping Section 8 Training build out our Client Success Service Pipeline and Ticketing Support system. From the detailed mapping sessions to the actual build-out, they made the process smooth, efficient, and easy, considering the complexity of our needs. They were very knowledgeable, offering many suggestions to improve our processes so we can integrate the HubSpot platform in more ways than we imagined. Since we run a small client success team, we can now rely on HubSpot to do the heavy lifting that used to require manual work, thanks to the detailed implementation by Jose, Mafe, and Andres. We're thrilled with what we now have after working with On The Fuse, and we have more confidence than ever in our ability to serve our own clients at a high level.

Exceptional Support Across Our HubSpot Setup

Maria Alejandra Giraldo and Julian Rubio were very attentive and great to work with throughout the project. They supported us with a wide range of HubSpot tasks, including quote templates, duplicate data cleanup, account access, mapping, user and seat reviews, quote-related investigations, automation, pipeline setup, training, reporting, and report consolidation. Their team was organized, knowledgeable, and responsive, and they made the process much smoother from start to finish. Highly recommend working with them.