Logo - Full (Color)

Build

CallRail

CallRail-icon
App

CallRail

HubSpot Certified App

An analytics platform for those who rely on calls and inbound leads.

Built by
CallRail
Installs
5K installs
Rating

4(68)

Sign in to installRequires CallRail subscription

Requirements

HubSpot Plan
HubSpot Account permissions
View the required account permissions
CallRail Subscription
Call Tracking, Call Tracking + Conversation Intelligence, Call Tracking + Form Tracking, or Call Tracking Complete plans

Overview

This integration provides call tracking and analytics software that syncs call and text message activity with HubSpot. HubSpot marketers can view their inbound phone calls alongside other lead activities, and create automated workflows that trigger events based on phone calls.

Features

Create custom segments based on call activity.

Integrate call tracking and marketing analytics for HubSpot

Track online activity seamlessly from the beginning of the customer's journey to the end with CallRail's HubSpot integration. By tracking and sending call and text message data from CallRail into HubSpot, HubSpot marketers to create certain custom segments and actions based on the call's activity.

Measure the full marketing funnel.

Track marketing efforts both online and offline

By syncing call data coming through CallRail's call tracking numbers to HubSpot, marketers can track and measure their full marketing funnel (both online and offline) and understand what marketing efforts are paying off and which and be improved.

Learn which marketing campaigns are driving sales.

Optimize your inbound marketing efforts and create powerful workflows

Automatic HubSpot lead creation helps you evaluate phone call leads for a better idea of which marketing activities are truly driving sales. Attach robust inbound call attribution data (marketing source, PPC keyword, GCLID, campaign, and landing page) to HubSpot contacts.

Surface conversations your marketing is driving.

Base actions on call summaries and caller sentiment

Send a brief synopsis of each call to the HubSpot contact record to surface the types of conversations your marketing is driving. Base your next action on caller sentiment, fast-tracking hot leads and following up appropriately. Make the right business decisions and improve your marketing and sales faster than ever before.

Assess campaign performance .

Tag and segment contacts

Using CallRail's AI-powered tagging feature, automatically categorize your calls and leads based on the contents of the conversation or the marketing campaign that drove them. Push your tags from CallRail into HubSpot to assess campaign performance and prioritize follow-up.

Always have the context you need.

Automatically sync from human and AI handled conversations

With CallRail's AI voice assistant, Voice Assist, HubSpot matches or creates contacts using the standard workflow allowing automatic syncing from human- and AI-handled conversations to eliminate blind spots and gain a complete view of campaign performance. Push enriched call insights into HubSpot and map any call to HubSpot contact properties.

App Functionality

Shared Data
Data Source
Sync Direction
In HubSpot
In HubSpot

Calls

Contacts

Contacts

Forms

Contacts

Contacts

Text Messages

Contacts

Contacts

More info about shared data

View inbound phone calls alongside other lead activities, and create automated workflows that trigger events based on phone calls.

Reviews

Average rating

4.0

Based on 68 ratings


Total reviews

68

Number of reviews all-time


5
50% complete
50%
4
18% complete
18%
3
16% complete
16%
2
12% complete
12%
1
4% complete
4%

Average rating

4.0

Based on 68 ratings

Total reviews

68

Number of reviews all-time

5
50% complete
50%
4
18% complete
18%
3
16% complete
16%
2
12% complete
12%
1
4% complete
4%

Filter reviews:

Sort:


4/5
    Nov 11, 2025

Easy to install and use, but limited HubSpot integration for UTMs

Easy to use

What do you like?

Easy to install

What do you dislike?

I wish all utm could be captured directly in HubSpot, but for now it's just in call rail.

  • Thibault, S.

Translated from Français. View original text

5/5
    May 14, 2025
  • Tombini, L.


This app requires one of the following CallRail subscription plans.

Call Tracking

$50

/month

Know which marketing efforts inspire leads to call.

  • Call recording and playback

  • Automatic email notifications

  • Call forwarding

  • Dynamic number insertion website plugin

  • Build custom call flows

  • Integrate with Google Analytics and Ads

  • Track form and text data alongside calls

Call Tracking

$50

/month

Know which marketing efforts inspire leads to call.

  • Call recording and playback

  • Automatic email notifications

  • Call forwarding

  • Dynamic number insertion website plugin

  • Build custom call flows

  • Integrate with Google Analytics and Ads

  • Track form and text data alongside calls

* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 11/27/2025

More info

Built by
CallRail
Installs
5K installs
Categories
Languages this app is available in
English

Now trending

HubSpot solutions partner illustration
Need more help?

Build a custom solution with help from a HubSpot solutions partner.

Connect with HubSpot solutions partners for any business need. Browse recommendations, hire the right fit, and get your project started.