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CloudTalk

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CloudTalk

HubSpot Certified App

Global AI Business Calling Software (Calling, SMS, 2-Way-Sync)

Installs
2K installs
Rating

4.4

(104)

Sign in to installRequires CloudTalk subscription

Requirements

HubSpot Plan
HubSpot Account permissions
View the required account permissions
CloudTalk Subscription
Essential or Expert plans

Overview


CloudTalk is a leading global AI business calling software for sales and support teams using HubSpot. With numbers coverage in over 160 countries and a seamless two-way integration, your team gets smarter workflows, better call insights, and powerful automations, so you can focus on closing deals and delivering great customer experiences instead of manual data entry.


  • For Sales Teams → More calls, better tracking, faster conversions.

  • For Support Teams → Faster resolutions, happier customers, lower costs.

  • For Operations & IT → Simple setup, reliable data sync, and scalable VoIP.

Why CloudTalk?

  • Expand Your ReachBoost connection rates by 40% with numbers in 160+ countries with top-tier call quality, powered by direct multi-carrier relationships.

  • Boost Sales & Support Efficiency – Automate repetitive tasks and 2.5X call volume and live conversations.

  • Reach More Prospects with Less Effort - Maximize outbound productivity with CloudTalk’s Parallel Dialer by dialing up to 10 leads at once. Skip voicemails automatically and connect reps only to real prospects.

  • Eliminate Manual Work – Calls, notes, recordings, tags sync automatically, saving hours of admin work.

  • AI-Powered InsightsCut manual analysis by 80%. Sync call topics, summaries, and sentiment analysis from CloudTalk, and score calls automatically, with a direct link to deeper AI insights.

  • AI Voice Agents - Let AI handle routine inbound & outbound calls 24/7 so your team can focus on high-value conversations.

  • 100% HubSpot Native – Click-to-call, logging, and workflows built in.

Features

Bi-Directional Sync & Automated Call Logging

All calls, notes, tags, and recordings are automatically logged in HubSpot, ensuring complete and accurate CRM records. • Log inbound, outbound, missed calls, and voicemails as HubSpot engagements. • Sync call notes, recordings, and tags to HubSpot automatically. • Choose to log only calls made during business hours.

Click-to-Call from HubSpot

Make calls directly from HubSpot without switching platforms - just click a number and CloudTalk handles the rest. • Click-to-call functionality from contacts, deals, and company pages. • Calls are automatically logged in HubSpot. • Reduce manual dialing and improve efficiency.

Sequential & Parallel Dialer for Sales Teams

Speed up outbound sales with CloudTalk’s AI Dialer, automatically dialing through contact lists for increased efficiency. • Dial 1-by-1 or up to 10 lines at once (with voicemail detection and auto-voicemail drop built in) • Easily log dispositions • Automatically reschedule re-attempts • Map call outcomes to HubSpot

Real-Time & Post-Call Analytics

Monitor agent performance and call trends with real-time dashboards and post-call analytics inside CloudTalk. • Live call tracking for inbound and outbound calls. • Call performance insights including talk time, missed calls, and agent activity. • Export analytics data for reporting.

Automated HubSpot Workflows (Calls & SMS)

Trigger automated workflows in HubSpot based on call activity, ensuring faster responses and structured follow-ups. • Auto-create follow-up tasks for missed calls. • Send SMS follow-ups via CloudTalk within HubSpot workflows. • Improve efficiency with predefined triggers & actions.

App Functionality

Shared Data
Data Source
Sync Direction
In HubSpot
In HubSpot

Activity

Tickets

Tickets

Activity

Deals

Deals

Calls

Engagements

Engagements

Contacts

Contacts

Contacts

SMS

Engagements

Engagements

Reviews

Average rating

4.4

Based on 104 ratings


Total reviews

104

Number of reviews all-time


5
63% complete
63%
4
25% complete
25%
3
2% complete
2%
2
5% complete
5%
1
5% complete
5%

Average rating

4.4

Based on 104 ratings

Total reviews

104

Number of reviews all-time

5
63% complete
63%
4
25% complete
25%
3
2% complete
2%
2
5% complete
5%
1
5% complete
5%

Filter reviews:

Sort:


2/5
    Feb 18, 2026

slow and overcomplicated

overcomplicated

What do you like?

auto selects the phone nr suited to the country you are calling, but you must have it assigned previously. if not you cant call

What do you dislike?

it just lets me call to numbers in the same country. also the notes streamed to the CRM are horribly long. for every line of your notes you have 20 of metadata, and take a few seconds to sync. not 4 me

  • Chamorro, A.


2/5
    Jan 8, 2026

Easy Integration But Frustrating User Experience Makes It Hard to Recommend

Mediocre

What do you like?

Easy to integrate

What do you dislike?

Uneasy to use

  • Sapozhnikov, N.


This app requires one of the following CloudTalk subscription plans.

Essential

$29

/month

Ideal for growing teams that need automation, analytics, and global reach.

  • Global Reach: Numbers in 160+ countries

  • Multi-Device Access: Desktop, iOS, Android

  • Business SMS for seamless communication

  • 24/7 Support for continuous assistance

  • Unlimited Concurrent Calls for high-volume handling

  • Call Recording with unlimited storage

  • Call Tagging for easy organization

  • IVR & Ring Groups for smart routing

  • Automated Call Distribution & Queueing

  • Workflow Automation to streamline operations

  • Custom Call Flows for tailored experiences

  • Advanced Analytics for data-driven insights

Essential

$29

/month

Ideal for growing teams that need automation, analytics, and global reach.

  • Global Reach: Numbers in 160+ countries

  • Multi-Device Access: Desktop, iOS, Android

  • Business SMS for seamless communication

  • 24/7 Support for continuous assistance

  • Unlimited Concurrent Calls for high-volume handling

  • Call Recording with unlimited storage

  • Call Tagging for easy organization

  • IVR & Ring Groups for smart routing

  • Automated Call Distribution & Queueing

  • Workflow Automation to streamline operations

  • Custom Call Flows for tailored experiences

  • Advanced Analytics for data-driven insights

* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 10/21/2025

More info

Built by
CloudTalk.io Inc.
Installs
2K installs
Categories
Languages this app is available in
English, French, German, Portuguese, Slovak, and Spanish

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