Intercom
Data Sync - Sync Intercom and HubSpot data
Requirements
HubSpot Plan HubSpot Account permissions No permissions required Intercom Subscription - Review Intercom's Pricing Page plan
Overview
1/2
Sync Intercom users, leads and companies without manual data entry or messy, time-consuming imports.
Here’s what you get with Data Sync by HubSpot:
- Two-way sync: Data is shared between Intercom and HubSpot in real time
- Default field mappings: Set-up is quick with out-of-the-box field mappings already created for you
- Historical syncing: Your existing data will sync right away, and updates will sync as they happen
Features
Sync Intercom and HubSpot data
Make manual data entry a thing of the past by syncing users, leads and companies between HubSpot and Intercom. When records are created or updated in either app, that information will be automatically shared with the other one.
Sync only the data you want
You’re in control of your data. You can set up a one- or two-way sync, which means you can either sync data from only one app to the other or back-and-forth between both apps. You can also add a filter for any Intercom field (like your custom fields or tags) or HubSpot list to sync exactly what you want—and nothing you don’t.
Custom field mappings
Custom field mappings are available with Data Hub Starter or Professional plans. Custom mappings add the flexibility to create your own mappings or make changes to your default ones.
Default field mappings
Field mappings connect matching information in each app—and we’ve already created them for you. Our out-of-the-box default field mappings make set-up quick and keep your data clean and organized. Plus, there are no surprises: You can see exactly which fields come already mapped in the “Shared data” section below.
App Functionality
Shared Data
Each object has field mappings that connect matching information from each app. Default mappings are listed below. If you want to change these default mappings or create your own, custom field mappings are available with Data Hub Starter and up.
The following will not sync: Tickets. To sync Tickets, check out the integration supported by Intercom here.
Companies | ||
Leads | ||
Users |
Reviews
2.6
17
2.6
17
- Aug 18, 2025
Great integration setup but data syncing falls short of expectations
Intercom is great, the integration with HS is lacking
Moving and linking contacts was relatively easy
Actually using the data from the two together has been hard to get going
Johnson, J.
- May 14, 2025
Limited business connection makes it of little use
It has not been useful, it was decided not to use it.
There is no way to connect businesses with any intercom element (only contact and companies can be connected).
Besamat, V.
Pricing
Review Intercom's Pricing Page
$0
Use the 'See all pricing options' link on the righthand side
Make sure to confirm the HubSpot subscription and the Intercom subscription needed to install this integration
Note: "Free" is referring to the cost of the integration, not the app subscriptions
Review Intercom's Pricing Page
$0
Use the 'See all pricing options' link on the righthand side
Make sure to confirm the HubSpot subscription and the Intercom subscription needed to install this integration
Note: "Free" is referring to the cost of the integration, not the app subscriptions
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 10/15/2025
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