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Intercom

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App

Intercom

HubSpot Certified App

Data Sync - Sync Intercom and HubSpot data
Built by
HubSpot
Installs
3K installs
Rating

2.4

(21)

Sign in to installRequires Intercom subscription

Requirements

HubSpot Plan
HubSpot Account permissions
No permissions required
Access Type
Shared
Intercom Subscription
Review Intercom's Pricing Page plan

Overview

Sync Intercom users, leads and companies without manual data entry or messy, time-consuming imports.

Here’s what you get with Data Sync by HubSpot:

  • Two-way sync: Data is shared between Intercom and HubSpot in real time
  • Default field mappings: Set-up is quick with out-of-the-box field mappings already created for you
  • Historical syncing: Your existing data will sync right away, and updates will sync as they happen

Features

Sync Intercom and HubSpot data

Make manual data entry a thing of the past by syncing users, leads and companies between HubSpot and Intercom. When records are created or updated in either app, that information will be automatically shared with the other one.

Sync only the data you want

You’re in control of your data. You can set up a one- or two-way sync, which means you can either sync data from only one app to the other or back-and-forth between both apps. You can also add a filter for any Intercom field (like your custom fields or tags) or HubSpot list to sync exactly what you want—and nothing you don’t.

Custom field mappings

Custom field mappings are available with Data Hub Starter or Professional plans. Custom mappings add the flexibility to create your own mappings or make changes to your default ones.

Default field mappings

Field mappings connect matching information in each app—and we’ve already created them for you. Our out-of-the-box default field mappings make set-up quick and keep your data clean and organized. Plus, there are no surprises: You can see exactly which fields come already mapped in the “Shared data” section below.

App Functionality

Shared Data

Each object has field mappings that connect matching information from each app. Default mappings are listed below. If you want to change these default mappings or create your own, custom field mappings are available with Data Hub Starter and up.

The following will not sync: Tickets. To sync Tickets, check out the integration supported by Intercom here.

Data Sync by HubSpot
Data Source
Sync Direction
In HubSpot
In HubSpot

Companies

Companies

Companies

Leads

Contacts

Contacts

Users

Contacts

Contacts

Average rating

2.4

Based on 21 ratings


Total reviews

21

Number of reviews all-time


5
10% complete
10%
4
9% complete
9%
3
19% complete
19%
2
33% complete
33%
1
29% complete
29%

Average rating

2.4

Based on 21 ratings

Total reviews

21

Number of reviews all-time

5
10% complete
10%
4
9% complete
9%
3
19% complete
19%
2
33% complete
33%
1
29% complete
29%

Filter reviews:

Sort:


1/5
    Sep 23, 2026

Limited to no features

we can't tie actual tickets to accounts from intercom to HubSpot

What do you like?

avoids having to leverage other connector tools

What do you dislike?

there aren't many features at all and the most critical ones in order to view status and visibility of tickets by account are not available

  • Ritz, S.


1/5
    Mar 17, 2026

Forced to upgrade plans just to import basic properties - completely unreasonable paywall for essential features

I really hate that I need a new plan to import my properties to intercom. It does not make any sense that I need to pay for a new plan just because I want to see 1 fields on intercom interface. I really believe this should be available at no cost.

  • Oliveira, B.


Review Intercom's Pricing Page

$0

Use the 'See all pricing options' link on the righthand side

  • Make sure to confirm the HubSpot subscription and the Intercom subscription needed to install this integration

  • Note: "Free" is referring to the cost of the integration, not the app subscriptions

Review Intercom's Pricing Page

$0

Use the 'See all pricing options' link on the righthand side

  • Make sure to confirm the HubSpot subscription and the Intercom subscription needed to install this integration

  • Note: "Free" is referring to the cost of the integration, not the app subscriptions

* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 09/03/2025

More info

Built by
HubSpot
Installs
3K installs
Categories
Languages this app is available in
English

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