Requirements
HubSpot Plan HubSpot Account permissions - View the required account permissions
Access Type Shared VoiceSpin Subscription - Basic or Advanced plans
Overview
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VoiceSpin Integration Overview
Built for both sales and customer service teams, VoiceSpin’s AI contact center software brings powerful native calling and texting features and automations into your HubSpot CRM so your teams can support customers better and close deals faster.
From custom call routing, IVR, and AI predictive dialing to omnichannel messaging, AI-powered chatbots, AI voice bots, and AI speech analytics – VoiceSpin has been offering customer communication solutions to businesses across different industries for over 15 years.
Inbound and outbound call management: VoiceSpin’s integration with HubSpot enables your customer service and sales teams to manage inbound and outbound calls right from the HubSpot interface, with no need to switch between the two platforms, and save your reps a bunch of time and effort.
AI predictive dialer: Natively integrated with HubSpot, VoiceSpin’s AI predictive dialer empowers your sales team to run efficient outbound calling campaigns and leverage advanced dialer features like intelligent lead scoring, local presence dialing, automated voicemail drop, DNC list filtering, and more.
Intelligent lead distribution: The dialer’s AI and machine learning algorithms intelligently score your leads, prioritize them, and connect them to the best-suited sales reps based on the probability of successfully closing a deal, helping you increase the efficiency of your calling campaigns.
Local numbers from 160+ countries: Get access to international local numbers from 160+ countries, provide global customer support while maintaining local presence, and dramatically improve call answer rates on your outbound cold calling campaigns with local caller ID.
Features
Click-to-call
Initiate outbound calls from HubSpot with a single click through click-to-call. With a 360°contact view and call history, your agents will have all the context they need to engage with your prospects and customers in a more meaningful way.
Screen Pop-ups
Handle inbound calls with instant screen pop-ups that contain each caller’s information so your reps can deliver more personalized experiences. A new lead record is created automatically for first-time callers
AI Predictive Dialer
Run outbound calling campaigns with an AI-powered predictive dialer for HubSpot that intelligently scores your leads and connects them to the best-suited sales reps to help you maximize conversions.
Call Logs and Recordings
Reduce agent friction, log all your inbound and outbound calls in HubSpot automatically, and securely store call recordings for as long as you need thanks to VoiceSpin’s cloud-based infrastructure.
SMS Text Messaging
Expand your outreach efforts, increase customer engagement by sending personalized bulk SMS text messaging campaigns customized for specific audiences directly from your HubSpot, and track performance through VoiceSpin’s reporting tools.
App Functionality
Shared Data
Call Details | ||
Leads | ||
Agents |
Reviews
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Basic
$36
/monthBest for small sales teams
Business phone service
Basic Integrations
Text messaging
IVR auto-attendant
Ring groups
Call recording
Real-Time Dashboard
Reporting and Analytics
Agent Panel
Missed call alerts
Basic
$36
/monthBest for small sales teams
Business phone service
Basic Integrations
Text messaging
IVR auto-attendant
Ring groups
Call recording
Real-Time Dashboard
Reporting and Analytics
Agent Panel
Missed call alerts
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 03/11/2026
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