
8x8 for HubSpot
Requirements
HubSpot Plan HubSpot Account permissions - View the required account permissions
Access Type Shared 8x8 for HubSpot Subscription - 8x8 for HubSpot plan
Overview

1/1 - 8x8 for HubSpot
8x8 for HubSpot ensures seamless integration between your 8x8 Contact Center and Work solutions, streamlining communication and enhancing productivity within HubSpot.
Features

Screen Pop and Contextual Information
Automatically retrieve and present CRM records upon initiating or receiving an interaction, offering agents invaluable context, including past call history, to enhance customer interactions.

Interaction Logging and History
Effortlessly record interactions upon completion, accurately linking them to the appropriate record and capturing vital data such as 'Call Duration,' 'Call Recording,' and 'SMS Transcript'.
App Functionality
Shared Data
![]() Contacts | ||
![]() Tickets |
Reviews
1.6
24
1.6
24
- Apr 13, 2026
Useful call logging feature but integration process feels clunky and instructions are outdated
While it is great to have the calls logged, the process to integrate is a little strange and doesn't feel strong.
The access to do it
It isn't a smooth integration
Irving, N.
- Nov 26, 2025
Streamlines call management with instant HubSpot integration, though multiple popups can be annoying for callback situations
Makes life easier by immediately opening the call in HubSpot for entry.
Pops up immediately when call is received
Multiple pop ups for 1 conversation if you make a quick call back or don't catch call first time around.
Nalle, P.
Pricing
8x8 for HubSpot
8x8 for HubSpot
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 08/01/2025
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