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8x8 for HubSpot

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App

8x8 for HubSpot

Combine 8x8 and HubSpot into one platform
Built by
8x8
Installs
700+ installs
Rating

1.6

(24)

Sign in to installRequires 8x8 for HubSpot subscription

Requirements

HubSpot Plan
HubSpot Account permissions
View the required account permissions
Access Type
Shared
8x8 for HubSpot Subscription
8x8 for HubSpot plan

Overview

8x8 for HubSpot ensures seamless integration between your 8x8 Contact Center and Work solutions, streamlining communication and enhancing productivity within HubSpot.

Features

Screen Pop and Contextual Information

Automatically retrieve and present CRM records upon initiating or receiving an interaction, offering agents invaluable context, including past call history, to enhance customer interactions.

Interaction Logging and History

Effortlessly record interactions upon completion, accurately linking them to the appropriate record and capturing vital data such as 'Call Duration,' 'Call Recording,' and 'SMS Transcript'.

App Functionality

Shared Data
Data Source
Sync Direction
In HubSpot
In HubSpot

Contacts

Contacts

Contacts

Tickets

Tickets

Tickets

Average rating

1.6

Based on 24 ratings


Total reviews

24

Number of reviews all-time


5
4% complete
4%
4
4% complete
4%
3
9% complete
9%
2
16% complete
16%
1
67% complete
67%

Average rating

1.6

Based on 24 ratings

Total reviews

24

Number of reviews all-time

5
4% complete
4%
4
4% complete
4%
3
9% complete
9%
2
16% complete
16%
1
67% complete
67%

Filter reviews:

Sort:


2/5
    Apr 13, 2026

Useful call logging feature but integration process feels clunky and instructions are outdated

While it is great to have the calls logged, the process to integrate is a little strange and doesn't feel strong.

What do you like?

The access to do it

What do you dislike?

It isn't a smooth integration

  • Irving, N.


4/5
    Nov 26, 2025

Streamlines call management with instant HubSpot integration, though multiple popups can be annoying for callback situations

Makes life easier by immediately opening the call in HubSpot for entry.

What do you like?

Pops up immediately when call is received

What do you dislike?

Multiple pop ups for 1 conversation if you make a quick call back or don't catch call first time around.

  • Nalle, P.


8x8 for HubSpot

8x8 for HubSpot

* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 08/01/2025

More info

Built by
8x8
Installs
700+ installs
Categories
Languages this app is available in
English and French

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