Customer Journey
Built by - Growth Natives
Installs - <10 installs
Requirements
HubSpot Plan HubSpot Account permissions - View the required account permissions
Access Type Shared Customer Journey Subscription - Paid plan
Overview
1/2 - customer journey video
Customer Journey turns a contact's raw HubSpot activity history into a visual, attribution-aware journey map, showing exactly how long each funnel stage takes, which touchpoints (emails, forms, meetings, page views) drove each transition, and where warm leads go cold. Built for marketers who need to see the path, not just the stage.
Features
Customer Journey — Contact/Company Record Card
Embeds directly into the HubSpot contact and company record sidebar, giving reps a one-line summary of the customer journey topic alongside a single "View Journey" button — no need to leave the record to check funnel history.
App Card Setup — Manage Card Locations
Admin configuration screen showing where the Customer Journey card is installed (CRM Record Page and Inbox, across Contact and Company objects) and the one-click "Manage locations" control to add or remove surfaces.
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Full Journey View — Visual Path with AI Summary
The core product experience: a connected, stage-by-stage timeline showing deal creation, touchpoints (sales emails, meetings), and lifecycle transitions, paired with an AI-generated narrative summary of the contact's full path — including time-to-convert, deal values, and current activity status.
App Functionality
Shared Data
contact | ||
company | ||
deal | ||
Marketing Email | ||
Analytics |
Customer Journey is a custom-built CRM application that transforms HubSpot contact activity into a visual lifecycle journey map. The application reads and analyzes Contact, Deal, Marketing Email, Campaign, Analytics, and Website Content activity to provide stage-based attribution and conversion insights.
The app accesses:
Contacts – To track lifecycle stage changes, engagement history, UTM attribution, and source information.
Deals – To associate conversion milestones and closed revenue outcomes with customer journeys.
Marketing Emails – To attribute email opens, clicks, and engagement to specific lifecycle stages.
Website Content & Page Activity – To associate page views, CTA interactions, and form submissions with customer journey stages.
Analytics Data – To provide traffic source attribution, source/medium reporting, campaign performance insights, and conversion analysis.
Reviews
Pricing
Paid
$129
/monthPaid
$129
/month* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 10/05/2026
More info
Built by - Growth Natives
Installs - <10 installs
Categories Languages this app is available in English
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