Ooma Office
Built by - Ooma, Inc.
Installs - 200+ installs
Rating 1.6
(5)
Requirements
HubSpot Plan HubSpot Account permissions - View the required account permissions
Access Type Shared Ooma Office Subscription - Essentials, Pro, or Pro Plus plans
Overview
1/4 - Contact matching based on caller id
Connect your Ooma accounts with HubSpot CRM to preview your customers information on incoming and outgoing calls. Take notes during the call if needed. Records of calls with your clients along with the notes will be automatically created in the HubSpot application.
Features
Preview Customer Info (Call Pop)
Automatically preview customer profile, balance, and payment history while making or receiving phone calls.
Take Customer Notes
Take customer notes with call outcome while making or receiving phone calls.
Save call activity in HubSpot
Automatically creates call activity log in HubSpot for all incoming and outgoing calls
App Functionality
Shared Data
Caller ID Number | ||
Matching HubSpot Information | ||
Matching HubSpot Information | ||
Notes | ||
Call Activity |
Reviews
1.6
5
1.6
5
- Jun 11, 2026
Terrible Addon
Doesn't work well. It's useless. It's clearly a sales gimmick, they had no intention in actually on actually developing a addon that would save time. Heed the warning of others and stay away. Don't buy into the gimmick.
- It doesn't link calls to users. So the local party is always "unknown" - Recorded conversations are stored as a random file in HubSpot. Not as a call recording as you would expect. - Recorded conversations only appear if a contact has been created before the call. - You must use the Ooma office desktop app to use this feature. Doesn't work the phone. - The HubSpot addon in the app is usually slow to lookup the contact. So by the time you need it, it's useless. - Documentation is very poor/non-existent
Wasak, K.
- Mar 19, 2026
Complete waste of time - plugin is broken and support is useless!
Terrible, the plugin does not work.
Nothing it doesn't work. Support has been no help!
It doesn't work at all
Smith, C.
Pricing
Essentials
$19.95
/month50+ Standard Features
Unlimited Calling in US, Canada, Mexico and Puerto Rico
Virtual Receptionist
Mobile App
Essentials
$19.95
/month50+ Standard Features
Unlimited Calling in US, Canada, Mexico and Puerto Rico
Virtual Receptionist
Mobile App
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 12/19/2025
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