Process Pro Consulting

Knowledgeable, Supportive, and Great to Work With

We’ve had a great experience working with Process Pro Consulting on our HubSpot setup. They helped us roll out marketing and are now supporting our sales onboarding, and the whole process has been smooth, organized, and surprisingly easy. They really take the time to understand what we’re trying to do and map out a plan that makes sense. One thing we’ve really appreciated is how much they’ve focused on training us—not just doing the work, but actually helping us build the skills to manage HubSpot confidently on our own. Their support around data mapping, reporting, and dashboards has also been valuable. They helped connect data that lived in Salesforce, but with specific dashboards that help with our marketing analytics. They also handled our Salesforce integration really well, making sure everything works the way our team needs it to. Overall, they’re knowledgeable, patient, attentive, and genuinely great to work with.

Excellent Partner!

The team helped us build a private app to pass our loan data through to one of our largest client's CRM. Our partner was apprehensive about using a third party due to poor experiences in the past, but they sung Process Pro's praises once the project was complete. Along with our partner, we at Zippy were extremely pleased with the smooth, professional, and well-managed process of handling the integration. Excited to work with them on the next one!

Process Pro is the best!!

Working with the Process Pro team has been a great experience. They’re highly attentive, organized, and keep us accountable to best practices something I’ve really appreciated throughout the Lead Management rollout we just launched. This project has been complex, involving multiple systems, user groups, and change-management layers. The team not only helped us think through implementation planning and execution but also pushed us to define the right long-term framework for scalability. They asked thoughtful questions understand our business, and were willing to dig into the operational details to make sure the solution truly worked for us. Their consistency and follow-through helped us stay on track and launch a process that’s already showing measurable impact. It’s clear they care about outcomes, not just deliverables, and that level of partnership is hard to find. Process Pro is key to our daily management of HubSpot and large projects. The team continues to be a pleasure to work with and we would not be successful without them.

An Invaluable Partner for Streamlined Operations

My organization has been working with Process Pros Consulting for the past four years, and while I’ve only partnered with them for the last three months, I can confidently say they are an enormous asset. From day one, they’ve been instrumental in my onboarding and in supporting the successful launch of several key initiatives. Working specifically with Christian Hempen has been a pleasure—his technical expertise, responsiveness, and problem-solving skills stand out. Whenever an issue arises, he’s quick to provide clear, effective solutions. The entire Process Pros team is knowledgeable, reliable, and committed to delivering results. Simply put, there hasn’t been a problem they haven’t been able to solve yet.

From No CRM to a Fully Functional HubSpot System

Before working with PPC, we struggled without a true CRM and were forcing a project management tool to fill the gap. PPC guided us through Sales Hub and Service Hub onboarding while building a data infrastructure that finally gave us the foundation we needed. Today, all of our contacts, companies, and sales pipeline data are organized, accessible, and easy to understand—our CRM and support system truly work for us. Jillian was an incredible partner throughout the process. She made scheduling and communication seamless, and every onboarding session was clear, structured, and even enjoyable. This is my second engagement with PPC, and both times they’ve exceeded expectations. I highly recommend them to any organization looking to set up HubSpot the right way.

Exceptional HubSpot Expertise That Transformed Our Operations

Working with Process Pro Consulting on our HubSpot revenue operations and lead management implementation has been nothing short of exceptional. From the very first conversation, their team brought a deep understanding of both HubSpot’s capabilities and the nuances of aligning technology with business processes. They took the time to fully understand our goals, challenges, and workflows before recommending a tailored approach. The implementation itself was executed with precision and efficiency, with clear communication at every stage. What impressed me most was their ability to translate complex HubSpot functionality into practical, actionable solutions that our team could immediately put to use. Thanks to Process Pro Consulting, our lead management process is now streamlined, transparent, and far more efficient. We have better visibility into our pipeline, improved lead qualification, and the data we need to make confident, revenue-driven decisions. Their professionalism, responsiveness, and genuine investment in our success set them apart. I would highly recommend Process Pro Consulting to any organization looking to maximize their HubSpot investment and bring clarity and structure to their revenue operations.

Great experience with onboarding and ongoing operationalizing of HubSpot

We've been very happy with Process Pro. After the HubSpot implementation and integration was completed, we kept Process Pro engaged as our ongoing Marketing Ops team. They are very knowledgeable on HubSpot and how to best leverage it, they write very complete implementation documentation, they've added lots of value in how we've executed marketing programs based on their vast experience with other customers, they very quickly came up to speed on our business, and as such we've viewed them as members of our marketing team. I highly recommend them for both HubSpot implementation and ongoing marketing operations support.

Outstanding HubSpot Expertise and Operational Insight

We’ve had the pleasure of working with Process Pro, and I couldn’t be more satisfied with the experience. From the start, their team demonstrated exceptional professionalism, responsiveness, and attention to detail. Every interaction was clear, timely, and focused on driving results. They played a key role in helping us align project timelines with our business priorities, offering proactive guidance and insights that helped streamline our workflows. Their expertise with HubSpot was especially valuable. Process Pro has exceeded our expectations. I highly recommend them if you're looking for a knowledgeable, reliable partner to enhance your operations and deliver real impact.

An Excellent Experience with ProcessPros

He engaged ProcessPros for CRM enhancement and integration with some of our other operational tools based on a referral from a trusted partner. We found the experience very favorable. ProcessPros acted as a trusted resource and advisor to efficiently give our sytems more functionality, primarily on the HubSpot end. I would highly recommend ProcessPros services.

Exceptional HubSpot Expertise & Strategic Support!

Working with Process Pro has been nothing short of outstanding. From standing up our HubSpot implementation to integrating our CRM and launching multi-channel campaigns, their team brought the perfect blend of strategic insight, technical know-how, and flawless execution. A special shoutout to Darren Howerton and Shawn McFadden—true professionals who elevated the entire process. Darren’s meticulous planning and CRM integration expertise ensured a smooth rollout, while Shawn’s strategic thinking and campaign optimization tactics helped us hit the ground running and continuously improve performance. Not only are they sharp and incredibly capable, but they're also a genuine pleasure to work with—collaborative, responsive, and proactive every step of the way. If you're looking for a partner who can guide your marketing tech stack with confidence and clarity, Process Pro is the real deal. Highly recommended!