Help Desk Migration
Automated HubSpot Service Hub Import and Export
Requirements
HubSpot Plan HubSpot Account permissions - View the required account permissions
Help Desk Migration Subscription - Full data migration plan
Overview
1/8 - Help Desk Migration | Import Data to HubSpot Service Hub
Use Help Desk Migration to streamline your HubSpot data migration and move all your customer records quickly, securely, and without disruption.
Preserve your complete ticket history to deliver consistent, high-quality support and maintain context for returning customers.
Migrate data seamlessly from Zendesk, Freshdesk, ServiceNow, Intercom, or any other help desk platform to HubSpot Service Hub.
Simplify the data migration process while maintaining top-tier data quality, accuracy, and workflow integrity.
Customize your help desk data migration with automation options, mapping flexibility, and personalized support packages.
Select specific data objects - tickets, contacts, companies, or knowledge base articles — to migrate only what matters most.
Use CSV imports when needed for additional flexibility in handling custom or legacy data.
Assign default agents and ensure accurate agent mapping in HubSpot Service Hub to keep your support operations running smoothly.
With Help Desk Migration, you get a secure, automated, and customizable data migration solution built to fit your business needs.
Features
Import Data to HubSpot Service Hub from CSV, Gmail, & Other Platforms
Help Desk Migration supports more than 80 help desk platforms, with the most popular migration paths being Zendesk to HubSpot, Intercom to HubSpot, Zoho to HubSpot. You can also import data from Gmail and CSV files into HubSpot, allowing you to seamlessly transfer tickets, contacts, and other customer records directly into the HubSpot workspace.
HubSpot Data Migration Tool for Tickets, Contacts, and Conversations
Help Desk Migration automates and simplifies the entire process — no coding or downtime required. You can import a wide range of entities directly to HubSpot Service Hub, including: Companies/Accounts, Contacts/Users, Tickets/Conversations, Custom Fields/Custom Objects, Attachments, Notes, Groups, Teams, Agent Assignments.
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Map Fields and Match Agents Seamlessly When Migrating to HubSpot
With Help Desk Migration, you stay in full control of how your data moves to HubSpot. Within the Migration Wizard you can map all fields to their corresponding HubSpot entities. Additionally, you can match agents between your source platform and HubSpot.
1-Click Options for Advanced Data Transfer
Help Desk Migration provides built-in options for a smooth and flawless data switch. Just select options that are valuable for you: skip attachments, migrate inline images, add tag to imported data, and move the newest records.
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Try the Migration Wizard with a Free Demo
You can test the HubSpot migration process by running a free Demo Migration. Use the demo to review how the migration works, adjust your settings, and re-run it as needed to ensure accurate and secure data transfer. This step is essential for setting up your migration correctly and making sure it meets your expectations and requirements.
Ensure a Secure and Compliant Data Migration to HubSpot
With Help Desk Migration’s HubSpot certified migration service, you can securely transfer all data to HubSpot Service Hub. Every step is protected with enterprise-grade security measures: GDPR-Compliant, SOC 2 Type II & III Certified, End-to-End Encryption.
App Functionality
Shared Data
Companies | ||
Contacts | ||
Tickets |
The Migration Wizard automatically creates Companies, Contacts, and Tickets when migrating your HubSpot Service Hub data. You just need to create agent profiles before starting the migration. You can also request customization to import a specific dataset.
Reviews
4.9
38
4.9
38
- Feb 18, 2026
Overpriced when you can easily build the same functionality yourself with AI tools
It's incredibly pricy for a solution you can setup and run in your own terminal by leveraging AI.
Guzmán, A.
- Jan 20, 2026
Seamless transfer of 7700 cases - set it and forget it for 10 hours while it worked perfectly
We had to transfer 7700 support cases from MS Dynamics to HubSpot Tickets. The whole process went without a hitch.
Ease
It took 10 hours, but I didn't have to do anything
Martin, S.
Pricing
Full data migration
$100
/1000 recordsMigrate all support tickets to HubSpot Service Hub
The price depends on the number of records and additional options.Full data migration
$100
/1000 recordsMigrate all support tickets to HubSpot Service Hub
The price depends on the number of records and additional options.* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 12/08/2025
More info
Built by - Relokia
Installs - 1K installs
Categories Languages this app is available in English ,French - Canada ,French - France ,French - Luxembourg ,French - Monaco ,French - Switzerland ,French - Tunisia ,German - Belgium ,German - Germany ,German - Greece ,German - Luxembourg ,German - Switzerland ,Japanese - Japan ,Portuguese ,Portuguese - Brazil , andSpanish
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