Crescendo
Built by - Crescendo
Installs - 10+ installs
Requirements
HubSpot Plan HubSpot Account permissions - View the required account permissions
Access Type Shared Crescendo Subscription - Standard plan
Overview
1/3 - Crescendo AI Assistant provides 24/7 multilingual support with seamless human handoff.
Crescendo connects HubSpot to AI-powered customer support workflows so teams can keep customer context, conversation outcomes, and ticket activity aligned in HubSpot. After installing with HubSpot OAuth, customers can route support conversations through Crescendo, share relevant contact and ticket context, and review conversation transcripts or outcomes in HubSpot for faster follow-up and reporting.
Features
AI-assisted customer support
Use HubSpot customer and ticket context to power 24/7 multilingual Crescendo AI support, answer routine questions, and hand complex cases to human teams.
HubSpot conversation and ticket sync
Sync HubSpot contact and ticket context into Crescendo so AI support workflows can use the right customer information, then write conversation outcomes back to HubSpot for follow-up and reporting.
App Functionality
Shared Data
Tickets | ||
Contacts | ||
Files | ||
Users | ||
Conversations | ||
Communication | ||
Contact Properties | ||
Blog | ||
Forms | ||
Deals |
Crescendo uses HubSpot OAuth to share the CRM records needed for AI-assisted support. Contact and ticket context can sync from HubSpot into Crescendo, and conversation summaries or transcripts can be written back to HubSpot tickets so teams keep a shared record of customer activity.
Reviews
Pricing
Standard
$1.25
/solveUsage-based managed AI support
conversational AI
Standard
$1.25
/solveUsage-based managed AI support
conversational AI
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 08/03/2026
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