Fini AI
AI agent to automate customer support operations with 80% accuracy
Built by - Fini Inc.
Installs - <10 installs
Requirements
HubSpot Plan HubSpot Account permissions - View the required account permissions
Access Type Shared Fini AI Subscription - Growth plan
Overview
1/5 - Create new bot in Home tab
Fini is the #1 AI agent for customer service.
Fini doesn’t just answer, it learns directly from your real support tickets, understands context and emotion, and takes precise actions to resolve the majority of your support volume. When needed, Fini seamlessly hands off complex cases to your team with full conversation and action history, ensuring no customer is left behind.
Fini consistently delivers more accurate, higher-quality answers and handles more complex queries than any other AI agent. Fini comes with the industry’s most robust end-to-end capabilities, empowering teams to analyze, train, test, and deploy - all within a secure, no-code workspace designed for continuous quality improvement.
- Analyze: Instantly surface deep insights and AI-powered suggestions to maximize performance and spot new automation opportunities.
- Train: Simple, no-code tools to configure Fini’s knowledge, workflows, tone, and actions, continuously adapting from real ticket data.
- Test: A full-featured testing suite to evaluate, refine, and ensure Fini’s answer quality and reliability before and after you go live.
- Deploy: Easily launch Fini across all your customer service channels and helpdesks, including Zendesk, Intercom, Salesforce, HubSpot, and more.
Fini is powered by the proprietary RAGless Retrieval Engine, a breakthrough RAGless architecture purpose-built for support automation. Every layer is optimized for precision, speed, security, and reliability, allowing Fini to autonomously resolve more conversations, across more channels, than competing AI agents.
Fini integrates natively or via API with all major helpdesks, CRMs, and channels, and adapts to your unique workflows. Your team can focus on priority issues, using full context and Copilot assist, while Fini continuously improves from every interaction, raising the standard for customer satisfaction at scale.
Choose Fini to deliver instant, empathy-driven support, while your team enjoys more time for high-value work and your business achieves the next level of customer success.
Features
Automate Support on HubSpot
Fini seamlessly integrates with HubSpot to automate customer support at scale. It reads from your HubSpot Knowledge Base, CRM, and ticket history to resolve up to 80% of customer queries, without agent involvement. It can auto-respond, update contact records, create or close tickets, and escalate edge cases, all while syncing context in real time.
Analytics, Insights & Voice of Customer (VoC)
Fini Analytics + Insights + VoC enhances AI performance for CX teams with real-time insights, justifying ROI and identifying gaps. Features include tracking, trend analysis, and VoC synthesis. Actionable data and reports lead to concrete improvements.
App Functionality
Shared Data
Contacts | ||
Conversation Message | ||
Tickets |
Reviews
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Pricing
Growth
$0.69
/resolutionGrowth
$0.69
/resolution* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 08/04/2025
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