Sync for LINE WORKS is a native app that integrates HubSpot and LINE WORKS, developed and operated by StartLink, Inc., an official HubSpot partner.

Leveraging the insights gained from supporting over 150 companies as an official HubSpot partner, we have developed the “LINE WORKS integration” to address HubSpot’s limitations in the area of internal communication.

We believe that seamless integration between sales, customer success, and LINE WORKS is essential for streamlining information sharing within teams.

(Challenges Faced by Companies)
For companies that manage customer relationships in HubSpot and handle internal communications via LINE WORKS, switching back and forth between the two tools to check information—or manually transcribing data—creates unnecessary effort. As a result, information becomes fragmented, making it easier for tasks to be overlooked.

App Features)
“Sync for LINE WORKS” allows you to automatically send notifications from HubSpot workflows to LINE WORKS chat rooms or members based on the status of contacts, companies, deals, or tickets. Notifications can include a message body populated with record information and a “Open in HubSpot” button.
Additionally, you can send messages to the assigned representative, linked chat rooms, or specified members directly from the “LINE WORKS” card on the record screen. By linking a chat room to each record, you can route notifications to the appropriate recipients based on the deal or company.
By consolidating customer information in HubSpot and linking it to communication via LINE WORKS, we help create an environment where frontline staff can focus on their core business.