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Zoom Phone for HubSpot

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App

Zoom Phone for HubSpot

Enhance your HubSpot experience and streamline your workflows.

Installs
4K installs
Rating

2(75)

Sign in to installRequires Zoom Phone for HubSpot subscription

Requirements

HubSpot Plan
    Works with all HubSpot plans
Learn more
HubSpot Account permissions
View the required account permissions
Zoom Phone for HubSpot Subscription
Free plan

Overview

Zoom is a leading provider of modern enterprise communication solutions, offering a reliable cloud-based platform for video, audio conferencing, collaboration, chat, and telephony across devices and environments. Zoom Phone extends this unified experience to cloud telephony, allowing teams to stay connected and productive from anywhere. Headquartered in San Jose, California, Zoom continues to power seamless communication for businesses around the globe.


Enhance your HubSpot experience and streamline your sales and service workflows with the Zoom Phone integration for HubSpot.

Features

Make and Receive Calls in HubSpot

Use the Zoom Phone softphone widget directly from HubSpot’s top navigation bar. Easily place outbound calls by clicking on a contact or company record. When receiving an inbound call, the Zoom Phone widget displays the matched contact’s information and automatically opens the corresponding record if available.

Send and Receive SMS

Communicate via SMS directly from the Zoom Phone widget. Messages exchanged with HubSpot contacts are conveniently logged, keeping your communication history centralized.

Automatic Activity Logging

All call and SMS metadata—such as duration, timestamps, direction (inbound/outbound), and contact association—is automatically logged as activity in HubSpot, improving visibility and tracking for your sales and support teams.

Unified Softphone Experience

Access call history, voicemails, and SMS in one place. Add notes to call history directly within the widget to enable smooth follow-ups and consistent documentation.

App Functionality

Shared Data
Data Source
Sync Direction
In HubSpot
In HubSpot

Call

Contacts

Companies

Deals

Tickets

Contacts

Companies

Deals

Tickets

Companies

Companies

Companies

Contacts

Contacts

Contacts

SMS

Contacts

Companies

Contacts

Companies

Reviews

Average rating

2.0

Based on 75 ratings


Total reviews

75

Number of reviews all-time


5
4% complete
4%
4
12% complete
12%
3
9% complete
9%
2
26% complete
26%
1
49% complete
49%

Average rating

2.0

Based on 75 ratings

Total reviews

75

Number of reviews all-time

5
4% complete
4%
4
12% complete
12%
3
9% complete
9%
2
26% complete
26%
1
49% complete
49%

Filter reviews:

Sort:


4/5
    Nov 25, 2025
  • 坂下


1/5
    Nov 19, 2025

Complete failure - installation claims success but zero functionality works, terrible support experience cost us 50 potential licenses

Does not work at all. Says it is installed but no features are available. HubSpot support is useless!!

What do you like?

App does not work

What do you dislike?

App does not work

  • Dougherty, A.


Pricing

Free

$0

For teams that want to streamline their workflows between HubSpot and Zoom

  • Click to dial phone numbers with HubSpot

  • Or, manually enter a number within the Softphone in HubSpot

  • Automatically log calls to HubSpot and capture meaningful data for your organization. Agents can leave notes, and more

  • Access Voicemails and Recordings within the Call Logs

  • Zoom Phone Call Quality and Security

  • Enjoy the high call quality and security that are provided by Zoom

  • Agents can leverage additional features within the Zoom Client

Free

$0

For teams that want to streamline their workflows between HubSpot and Zoom

  • Click to dial phone numbers with HubSpot

  • Or, manually enter a number within the Softphone in HubSpot

  • Automatically log calls to HubSpot and capture meaningful data for your organization. Agents can leave notes, and more

  • Access Voicemails and Recordings within the Call Logs

  • Zoom Phone Call Quality and Security

  • Enjoy the high call quality and security that are provided by Zoom

  • Agents can leverage additional features within the Zoom Client

* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 12/03/2025

More info

Built by
Zoom Video Communications
Installs
4K installs
Categories
Languages this app is available in
English

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