Concentrate

Deal function, automation and reports

We have completed two projects with Concentrate over the last 12 months and have been very happy with the result and support. The team helped us to set up our first Deals function and later on supported improvements with automations, revenue calculations and reporting / dashboards. I particularly liked the out-of-the-box thinking and finding solutions for what we wanted to achieve.

Great end-to-end support

We've worked with Concentrate since 2015, and have always found them excellent. When we wanted to upgrade our website it made sense to switch to HubSpot with Concentrate's support. They made it very easy. At the outset they did an excellent review of our current situation and strategy recommendation, which naturally flowed into the design and build of the site. Communication and collaboration was excellent throughout and we are very happy with our site. They are also helping us with other ongoing matters such as lead magnets, where their knowledge of our strategy, business model and systems is very valuable.

Website project success!

We have been working with Concentrate for over 7 years. We recently completed a new website project build with Concentrate. We were very happy with both the project management of the website build and the final outcome - our fantastic new website. We would be happy to recommend Concentrate to other businesses that are wanting to optimise their website and enjoy the process!

Providing a helping hand with ad-hoc technical support

During a recent website development project, Novelli employed Concentrate’s services, and we found them friendly, accommodating and responsive. We were building our new website inhouse (with a limited budget and within a short timeframe) but we don't quite have the technical expertise to do everything ourselves. Concentrate agreed to provide support in the areas where we needed assistance - namely setting up the site system pages, pre-launch testing and ad-hoc assistance with some of the more technical aspects of the HubSpot Marketplace theme we had purchased. I had the pleasure of dealing primarily with Hadyn and Yan on this project and found them great to deal with. Since then, we have had no hesitation in using their services for a couple of other digital marketing projects and they have, once again, provided valuable assistance.

A divine redesign: New Angel Bay website

I've been fortunate enough to work with Concentrate in both my previous role at Jade Software and my current job at ANZCO Foods. Greg and Owen have created an amazing close-knit team that are hugely experienced in their domains, but more importantly are just great people. We've just launched a new website for our Angel Bay brand that I'm hugely proud of, and that wouldn't have been possible without the skills and hard work of Pat, Yan, Greg, Liz, Achan and the team that worked on it for us.

CRM migration success

We had a good experience working with the concentrate team to migrate from Zoho to HubSpot. Their team were very responsive throughout the project, communicated well and were flexible around our evolving needs.

Support That Makes a Difference!

Transitioning from our old marketing system to HubSpot was a big task. The support and expertise from the team at Concentrate were invaluable throughout the process! They provided ongoing guidance and support every step of the way. Their team's ability to find solutions to meet our unique system and branding requirements is impressive and truly made all the difference. Over the past 3 years they've been with us through many changes, some more challenging than others, but it never mattered how big or small the ask, they've always been ready to support. Thank you, Concentrate, for your outstanding support!

From Spreadsheet to HubSpot

20204 has seen us fully transition from spreadsheets to HubSpot. We reviewed and played around with a few CRM systems before committing to HubSpot and we new the best way forward was to get experts involved in helping to get it right for our business - This is where Concentrate stepped in. The value Concentrate added was optimising HubSpot for our two global offerings (consulting and products). The Concentrate team were able to work across multiple time zones, holding group and one to one sessions to ensure they understood what we required. This was no easy feat but at the end of the three month process we can see the value we will gain from multiple levels within our business. It’s now up to us to jump in boots and all. Thanks Concentrate for the journey so far.

A real partner for HubSpot

Concentrate has been a huge help in cleaning up our HubSpot and optimising the efficiency of the tooling. From the outset they dove in with professionalism striving to find a solution that worked for us. Even with a bit of a unique approach to our market and HubSpot usage, the Concentrate team took the time to really understand our business and processes, and we were able to work through things easily. They were there to support us every step of the way, answering any questions we had and helping us find ways to make things work the way we wanted. Their training sessions were fantastic, re-iterating on the basics and really showcasing areas we could use our existing hubs differently to support our team and streamline operations. It was a pleasure to work with Mevuni, Greg, and the team - we would highly recommend to anyone needing help with HubSpot to explore working with Concentrate.

Partners every step of the way!

Working with Gavin and the Concentrate team has massively lifted our team's capability. They've helped us mostly with digital campaigns and with HubSpot helping us get to a point where we can run effective lead gen campaigns AND managed the resulting leads with a coordinated marketing and sales collaboration. When we started with Concentrate our lead management was done mostly in spreadsheets. This was inefficient and unsustainable, leads were slipping through the cracks and we knew it. Gavin was incredible in helping us sort out our lead qualification framework, pipelines and reporting in HubSpot. Along the way he was an incredible thought partner and coach. He not only built what we needed but taught us how to use it and trained me up to a point where I could train the rest of the team. This added so much value to the work we did together and helped me ensure the processes we built could be used across the team over time, everything was well documented and clear. Lisa's quick comms on campaign work were also massively appreciated and helped us get lead gen efforts into a new market quickly. Both Lisa and Gav and the whole team were incredible to work with and true partners every step of the way!