Concentrate

Bra support från början till slut

Vi har arbetat med Concentrate sedan 2015 och har alltid tyckt att de är utmärkta. När vi ville uppgradera vår webbplats var det logiskt att byta till HubSpot med Concentrates support. De gjorde det väldigt enkelt. I början gjorde de en utmärkt genomgång av vår nuvarande situation och strategirekommendation, som naturligtvis flödade in i designen och byggandet av webbplatsen. Kommunikationen och samarbetet var utmärkt under hela processen och vi är mycket nöjda med vår webbplats. De hjälper oss också med andra pågående frågor, t.ex. lead magnets, där deras kunskap om vår strategi, affärsmodell och våra system är mycket värdefull.

Framgång för webbplats-projektet!

Vi har arbetat med Concentrate i över 7 år. Vi har nyligen avslutat ett projekt med att bygga en ny webbplats med Concentrate. Vi var mycket nöjda med både projektledningen av webbplatsbygget och slutresultatet - vår fantastiska nya webbplats. Vi skulle gärna rekommendera Concentrate till andra företag som vill optimera sin webbplats och njuta av processen!

Providing a helping hand with ad-hoc technical support

During a recent website development project, Novelli employed Concentrate’s services, and we found them friendly, accommodating and responsive. We were building our new website inhouse (with a limited budget and within a short timeframe) but we don't quite have the technical expertise to do everything ourselves. Concentrate agreed to provide support in the areas where we needed assistance - namely setting up the site system pages, pre-launch testing and ad-hoc assistance with some of the more technical aspects of the HubSpot Marketplace theme we had purchased. I had the pleasure of dealing primarily with Hadyn and Yan on this project and found them great to deal with. Since then, we have had no hesitation in using their services for a couple of other digital marketing projects and they have, once again, provided valuable assistance.

A divine redesign: New Angel Bay website

I've been fortunate enough to work with Concentrate in both my previous role at Jade Software and my current job at ANZCO Foods. Greg and Owen have created an amazing close-knit team that are hugely experienced in their domains, but more importantly are just great people. We've just launched a new website for our Angel Bay brand that I'm hugely proud of, and that wouldn't have been possible without the skills and hard work of Pat, Yan, Greg, Liz, Achan and the team that worked on it for us.

CRM migration success

We had a good experience working with the concentrate team to migrate from Zoho to HubSpot. Their team were very responsive throughout the project, communicated well and were flexible around our evolving needs.

Support That Makes a Difference!

Transitioning from our old marketing system to HubSpot was a big task. The support and expertise from the team at Concentrate were invaluable throughout the process! They provided ongoing guidance and support every step of the way. Their team's ability to find solutions to meet our unique system and branding requirements is impressive and truly made all the difference. Over the past 3 years they've been with us through many changes, some more challenging than others, but it never mattered how big or small the ask, they've always been ready to support. Thank you, Concentrate, for your outstanding support!

From Spreadsheet to HubSpot

20204 has seen us fully transition from spreadsheets to HubSpot. We reviewed and played around with a few CRM systems before committing to HubSpot and we new the best way forward was to get experts involved in helping to get it right for our business - This is where Concentrate stepped in. The value Concentrate added was optimising HubSpot for our two global offerings (consulting and products). The Concentrate team were able to work across multiple time zones, holding group and one to one sessions to ensure they understood what we required. This was no easy feat but at the end of the three month process we can see the value we will gain from multiple levels within our business. It’s now up to us to jump in boots and all. Thanks Concentrate for the journey so far.

A real partner for HubSpot

Concentrate has been a huge help in cleaning up our HubSpot and optimising the efficiency of the tooling. From the outset they dove in with professionalism striving to find a solution that worked for us. Even with a bit of a unique approach to our market and HubSpot usage, the Concentrate team took the time to really understand our business and processes, and we were able to work through things easily. They were there to support us every step of the way, answering any questions we had and helping us find ways to make things work the way we wanted. Their training sessions were fantastic, re-iterating on the basics and really showcasing areas we could use our existing hubs differently to support our team and streamline operations. It was a pleasure to work with Mevuni, Greg, and the team - we would highly recommend to anyone needing help with HubSpot to explore working with Concentrate.

Partners every step of the way!

Working with Gavin and the Concentrate team has massively lifted our team's capability. They've helped us mostly with digital campaigns and with HubSpot helping us get to a point where we can run effective lead gen campaigns AND managed the resulting leads with a coordinated marketing and sales collaboration. When we started with Concentrate our lead management was done mostly in spreadsheets. This was inefficient and unsustainable, leads were slipping through the cracks and we knew it. Gavin was incredible in helping us sort out our lead qualification framework, pipelines and reporting in HubSpot. Along the way he was an incredible thought partner and coach. He not only built what we needed but taught us how to use it and trained me up to a point where I could train the rest of the team. This added so much value to the work we did together and helped me ensure the processes we built could be used across the team over time, everything was well documented and clear. Lisa's quick comms on campaign work were also massively appreciated and helped us get lead gen efforts into a new market quickly. Both Lisa and Gav and the whole team were incredible to work with and true partners every step of the way!

Seamless experience

Concentrate have been an enormous help with our HubSpot implementation, from providing technical support to running easy to understand training sessions and weekly progress meetings to keep the project on track. Achan and Vinni have also been very responsive and patient with our requests. We couldn't have done it without them.