Parkour3 / ThinkFuel

Great hands-on partner to help in customizing and implementing HubSpot

All my experience was truly great and pleasant. Prinka Kohli became like a team member of ours, got to know our business model and worked with us super closely to complete our implementation project. She was very professional and also super friendly, followed up on every detail and executed all what we have asked for based on what HubSpot limitations and offerings. she went above and beyond in also looking up third party companies to help facilitate the integration of Sage intaact and HubSpot. In a nutshell, i truly felt that was working for our best, the best of our company and truly became part of our team. I totally recommend her and thinkfuel team in general. thanks!

Amazing experience

Team was really easy to work with and fast - I strongly recommend working with Thinkfuel!

Already Seeing Improvement

I hadn’t been very hands-on in HubSpot and honestly wasn’t sure our setup was working the way it should. Since partnerting with ThinkFuel and Brittni, she took the initiative to did a really thorough audit and actively helped with data clean up and recommendations. She has walked me through how HubSpot is actually supposed to flow as opposed to how we were being used and made everything start making sense. She showed us features we weren’t using and is now helping build out our funnels and automations. She’s done such a great job that I’m already planning to book additional hours once this phase is done. If we hadn’t worked with her, we’d probably still be guessing and not getting the most out of HubSpot.

Audit and Cleanup

I didn’t know much about ThinkFuel before working with them, so I wasn’t sure what to expect. But within just a couple of weeks, Madison delivered a thorough audit and a clear plan to get our HubSpot back in working order. We now have a plan we can accelerate to finally get this project completed. Without their help, it would still be lingering with zero visibility into the top of our funnel. This gave us momentum we really needed.

Overall good but with some recommendations to improve confidence

Overall, my experience with ThinkFuel was great. Brittni and Simona provided great lessons for HubSpot implementation. The main area for improvement is the integration of the training sessions with the data implementation. Personally, I learn best by doing. So, although they gave good lessons, I lost some of the learning because I never had the opportunity to put it into practice. It would be nice for them to teach us something and then shadow us or let us take it away to do the work ourselves. Another issue was understanding some of the data mapping for contacts as they rolled in. Some of the mapping and segmenting is more complex than it should be. Issues arose, including data not fully importing, duplicates arising from incorrectly used fields, and multiple custom fields used for the same information. This is partially due to the complex desires from us, but I would have liked more pushback from the experts to achieve simplified data mapping.

A key partner in our business

We've been working with Parkour for several projects, both for our HubSpot CMS site and for ongoing CRM support. Our requests are often very specific and outside the usual templates, but the team always finds the best way to respond with rigor and creativity. A reliable partner, transparent and truly expert in the HubSpot ecosystem. Recommended without hesitation.

A structured, transparent partner

We had a great experience with Parkour 3 in designing our website and managing our paid marketing. Their support was outstanding from start to finish. We particularly appreciated the structure of their approach, making each step clear and easy to follow. Their transparency, both in explanations and in campaign follow-up, enabled us to always make the right decisions. A professional, efficient and pleasant team to work with.

Sales process optimization / Optimisation de notre processus de vente

Parkour3 proved highly effective in understanding our needs and optimizing the implementation of our sales process in HubSpot. Thanks to their regular and progressive follow-up, we were able to orchestrate change management with the team successfully. Parkour3 demonstrated strong effectiveness in understanding our needs and optimizing the implementation of our sales process in HubSpot. Thanks to their regular and evolving follow-up, we successfully orchestrated change management within the team. We are now significantly more efficient

Outstanding Support from Madison Moniz

Working with Madison Moniz has been an absolute game-changer for our team. She’s been our primary ThinkFuel representative as we’ve learned HubSpot, and her support has played a huge part in our success. Madison is remarkably responsive—answers arrive quickly, never rushed, always thoughtful. What sets her apart is the way she works with you, not just for you. She dives into issues side-by-side, helping untangle problems and offering clear, actionable guidance. Her ability to translate complex HubSpot functionality into something accessible and workable has made a real difference for us. If you’re looking for someone who blends expertise, reliability, and genuine partnership, Madison is exactly who you want in your corner. We couldn’t be more grateful for her help!

HubSpot expertise

We're working with Parkour to get access to a HubSpot expert to increase our ability to use CRM well and I fully recommend them. They have great expertise and the sessions are very beneficial.