Great fractional RevOps support

Worked with Tom over the past few months on a fractional basis to sort out the data foundations behind our community programme at Spendesk. The starting point wasn't pretty - years of legacy fields, conflicting definitions of who was a member, customer data that didn't really hold up to scrutiny - and Tom worked through all of it patiently without making it feel painful. What stood out was how pragmatic he is. He'd happily go deep on the technical side (HubSpot/Salesforce sync issues, custom objects, AI agent setups) but the conversations were always grounded in what we were actually trying to achieve commercially. He pushed back where it made sense and gave clear reasons when something we'd asked for wasn't the right call. By the end we had a properly clean membership dataset, an attribution dashboard tying community activity back to closed deals, and a self-serve list-building tool the marketing team can actually use without having to ping ops. The kind of work that quietly removes a lot of friction. Easy to work with, communicates clearly, doesn't overcomplicate things. Would happily recommend him for any HubSpot or RevOps-heavy engagement.

Solves the problems that others can't

Tom has been an excellent partner in helping us get significantly more out of HubSpot. One of the things that immediately set Tom apart is his approach: he always audits the current setup thoroughly before scoping anything or suggesting any changes. That instinct - to understand before acting - is rare, and it means the work that follows is targeted, well-grounded, and stands a much better chance of success. We've worked through projects including CRM architecture, key third-party integrations, lead handoff, and building reporting we could actually trust. It's clear that Tom has spent years on the inside of these kinds of problems - not just advising from a distance, but actually fixing issues at their source. That experience shows in how he communicates, how he scopes work, and crucially, how he handles the inevitable complications that come up mid-project. Nothing fazes him, and he keeps things moving without overcomplicating them. Practical, straightforward, and genuinely expert when it comes to HubSpot.