BBD Boom

Excellent support from Katie and BBD Boom

Katie and the team have recently been supporting me with new email templates and design and the experience has been excellent! Katie is enthusiastic and very knowledgable and has been a great support in getting what I needed developed and set up well in advance of my deadline. I'm looking forward to continuing to work closely with BBD Boom on future projects!

Exceptional Support

Our experience working with BBD Boom on our HubSpot onboarding/Implementation has been outstanding from start to finish. Their team combined technical expertise with a genuinely supportive approach, making what could have been a complex transition feel clear, manageable, and well-structured. A particular mention goes to Katie, whose insight, patience, and steady guidance were instrumental in the project’s success. Her ability to navigate challenges, communicate effectively and keep everything moving smoothly made a remarkable difference. I'd highly recommend BBD Boom to anyone starting their HubSpot Journey.

Seamless HubSpot Migration with Exceptional Support from Katie

Working with BBD on our migration from our old email marketing platform to HubSpot CRM was an absolute pleasure. Katie brought such positive energy to every interaction and was always on hand to help, no matter what question our team had. Her support made the whole process smooth and seamless, alongside the wider BBD team, the depth of knowledge, guidance, and care from start to finish was first class. We couldn’t have asked for a better partner throughout the process and look forward to continuing to work with them as we scale and grow the platform.

Simplifying the complex

Katie helped us develop and implement what I had believed to be a somewhat complex email/survey/automation task in a matter of minutes. Katies’ thorough understanding of HubSpot's inner workings has been invaluable and has helped speed along some of our deliverables that would most likely still be on the work stack without her support. I highly recommend Katie and the BBD Boom team to anybody looking for solutions within HubSpot.

Katie is fantastic!

Katie is so patient & lovely - made the process so smooth and always got back to us with a solution. A great attitude as well throughout - we always felt we could get in touch when we had any quetsions.

HubSpot implementation process

Katie and the team at BBD Boom have been instrumental in helping us implement HubSpot within a complex business that previously had no CRM system in place. They simplified what could have been a daunting process by carefully mapping each team’s workflows and offering valuable recommendations on how to streamline these within the HubSpot environment. Their approach made the transition smooth and effective. We’re excited to continue working with Katie on the next phases of the project, and are confident that the end result will be a system we can be proud of.

Smooth and professional support from Katie Townsend

I reached out to Katie for support while dealing with some email issues, and she was incredibly prompt and helpful. She quickly identified and resolved the problem, and also supported us in sending out the remaining emails. Katie was professional, efficient, and a pleasure to work with throughout.

HubSpot Onboarding

We worked with Katie Smith to help with our onboarding. From the get go she was fantastic with everything there was not a question she couldn't answer. I would 100% recommend working with BBD Boom and Katie

Support bug fixing Email Automation in HubSpot

Katie was a fantastic support to Avalon today, helping us to triage some issues with our email marketing automation workflows. She quickly identified the issue, proposed an effective solution and rapidly implemented it. Lovely service, efficient and effective.

BBD Boom got us back on track

We turned to BBD Boom after struggling with HubSpot adoption, as the platform can feel overwhelming at times, especially when integrated with Salesforce. From the outset, we were impressed by how the team took the time to listen, understand our challenges and tailor their support accordingly. Katie has essentially led a re-onboarding process for our team, helping us build confidence in using HubSpot properly. She answers all our questions with clarity, troubleshoots legacy issues, and empowers us to work independently. Her deep knowledge, responsiveness and solution-focused mindset have made a real difference. Katie is not only a HubSpot expert, she’s also a genuine pleasure to work with. We feel reassured knowing we’ve chosen the right partner in BBD Boom, and we’re already seeing the impact of this collaboration. Highly recommended!