Logo - Full (Color)

Versão

Dusk FSM - Service Excellence

Dusk FSM - Service Excellence-icon
Aplicativo

Dusk FSM - Service Excellence

Powering Field Services: Delivering Exceptional Customer Experiences

Criado por
Dusk Mobile
Instalações
mais de 60 instalações
Avaliação

4,3(4)

Faça login para instalarRequer assinatura do Dusk FSM - Service Excellence

Requisitos

Plano da HubSpot
    Funciona com todos os planos da HubSpot
Saiba mais
Permissões da conta da HubSpot
Ver permissões de conta necessárias
Assinatura Dusk FSM - Service Excellence
Launch, Essentials, Growth ou Enterprise planos

Visão geral

If you’re sending individuals and teams into the field, Dusk FSM supercharges your HubSpot CRM with AI-powered Field Service Management (FSM), giving you real-time control over job scheduling, workforce dispatch, and invoicing.


Dusk FSM leverages AI automation to boost efficiency, reduce operational delays, and improve customer experience, all while seamlessly syncing with HubSpot to streamline service workflows.


With support for HubSpot custom objects and properties, your field teams can access and update customer-specific data directly from the job site, ensuring accurate, real-time information is always available.


🎯 Take the Interactive Tour: Sign Up, Schedule, Complete



📌 Unlock AI-Driven Field Service Excellence


Automate Job Scheduling & Dispatch

AI-powered workflows ensure real-time job assignments, smart routing, and workforce optimization directly from HubSpot.


Enhance Visibility with AI-Powered Insights

Gain real-time insights into field operations, track work progress, predict job completions, and monitor technician performance with intelligent analytics.


Leverage Custom Objects & Properties in the Field

Field teams can view, edit, and sync HubSpot custom objects and properties directly from mobile or desktop, ensuring service accuracy and better customer interactions.


Seamless CRM + FSM Integration

Move deals through HubSpot, and Dusk FSM will auto-create jobs, assign teams, and schedule follow-up work—ensuring data accuracy and operational efficiency.


Boost Revenue & Speed Up Invoicing

Shorten invoice cycles by automating job closeout-to-invoice workflows, ensuring faster payments and improved cash flow.


Empower Technicians to Create New Business

Give field teams the ability to suggest follow-up work, create deals, and generate revenue—directly from the job site.



📌 Why Dusk FSM?

Managing field service with multiple tools and spreadsheets is inefficient. Without an integrated AI-powered FSM platform, ensuring data quality, operational efficiency, and real-time customer updates is almost impossible.


With Dusk FSM and HubSpot, you get an intelligent field service platform that enables you to:

✔ Leverage AI-driven automation for smarter scheduling & dispatch

✔ Use HubSpot custom objects & properties to enhance field service accuracy

✔ Ensure real-time job tracking and proactive customer updates

✔ Streamline field operations with an end-to-end integrated workflow



📌 AI-Powered Integration Features


Turn HubSpot Workflows into Work in the Field

  • Auto-create jobs in Dusk FSM when a HubSpot deal moves stages

  • Dispatch teams in real time with automated assignments

  • Ensure data accuracy and visibility across CRM & FSM

Shorten Invoice Cycles & Improve Cash Flow

  • Auto-trigger invoices when work is completed in Dusk FSM

  • Reduce delays with real-time field updates and approvals


AI-Powered Scheduling & Smart Workflows

  • Predict job durations, technician availability, and workload balancing

  • Optimize dispatch routes and workforce utilization


Leverage HubSpot Custom Objects & Properties

  • Allow technicians to access & update key CRM data in the field

  • Ensure real-time sync between HubSpot & field service teams


Unlock New Revenue Opportunities from the Field

  • Technicians can suggest additional services, schedule follow-ups, and auto-generate deals in HubSpot


One Seamless, AI-Powered Workflow – No Duplicate Data!

  • Create Jobs in Dusk FSM from HubSpot Deals

  • Automate actions through Workflows from HubSpot Tickets

  • Create Tickets in HubSpot and auto-trigger workflows in Dusk FSM

  • Preview upcoming deals to forecast workloads



📌 Start Winning with AI-Powered Field Service Automation


🚀 Get started with our Launch Plan today and experience Dusk FSM with no obligation. Install the app today, and schedule a 30-minute discovery call to learn more about how to tailor the HubSpot + Dusk FSM integration to your specific needs.

Recursos

Trigger Field Jobs from HubSpot Tickets

Auto-create field jobs when ticket status changes in HubSpot. Dispatch instantly from the Dusk FSM card or scheduler. Once complete, jobs sync back to HubSpot, keeping your support desk fully updated, no manual steps.

Trigger Jobs from HubSpot Deals Automatically

Dispatch jobs directly from HubSpot using the Dusk FSM Dispatch App Card for a seamless, automated workflow from sales to service. Alternatively, create jobs for manual assignment and dispatch in Dusk FSM by selecting which Deal stages trigger job creation and which stages update in HubSpot upon job completion and invoicing

Dispatch Field Jobs from the HubSpot CRM App Card

Create and dispatch jobs directly from HubSpot using the embedded Dusk FSM App Card. Field staff get notified instantly, and job details sync automatically, no switching tabs, no manual entry.

Schedule Field Jobs in Dusk FSM

Use Dusk FSM’s advanced scheduling board to dispatch jobs triggered by HubSpot Tickets or Deals. View technician availability, apply filters, and assign work via drag-and-drop. Once dispatched, updates sync in real-time to HubSpot.

Live Field Status in HubSpot Helpdesk

Empower your Help Desk agents to seamlessly manage and track field tickets from the HubSpot Helpdesk with Dusk FSM. View real-time updates, manage assignments, log time, and ensure a smooth workflow from ticket creation to job completion, all within HubSpot.

Funcionalidade do aplicativo

Dados compartilhados
Fonte de dados
Direção da sincronização
Na HubSpot
Na HubSpot

Customer Company

Propriedades da empresa

Propriedades da empresa

Customers

Contatos

Contatos

Customers

[Ativo] Objetos personalizados

[Ativo] Objetos personalizados

Field Job Forms

[Ativo] Objetos personalizados

[Ativo] Objetos personalizados

Field Jobs

Negócios

Negócios

Field Jobs

Tickets

Tickets

Materials

Produtos

Produtos

Mais informações sobre dados compartilhados

Shared data can be setup completely manually or automatically. Shared data can be retrieved record by record or in bulk. The Dusk FSM connector has been designed to offer full flexibility based on individual HubSpot customer preferences.

Avaliações

Classificação média

4,3

Com base em 4 classificações


Total de avaliações

4

Número de avaliações de todos os tempos


5
75% concluído
75%
4
0% concluído
0%
3
0% concluído
0%
2
25% concluído
25%
1
0% concluído
0%

Classificação média

4,3

Com base em 4 classificações

Total de avaliações

4

Número de avaliações de todos os tempos

5
75% concluído
75%
4
0% concluído
0%
3
0% concluído
0%
2
25% concluído
25%
1
0% concluído
0%

Filtrar revisões:

Classificar:


5/5
    10 de Jun de 2025

Agendador útil com suporte rápido, apesar de pequenos problemas de carregamento

Ferramenta muito útil para agendamento

O que você gosta?

várias visualizações, aplicativo conveniente

O que você não gosta?

Ainda há algumas pequenas coisas a serem corrigidas, mas o suporte responde muito rapidamente com a solução carregamento lento de páginas da Web

  • Accounting, F.

Traduzido from English. Exibir texto em original

Resposta de King, A., Dusk Mobile17 de Jun de 2025
Ficamos felizes em saber que você está se beneficiando com as várias visualizações de agendamento e com a conveniência do aplicativo para a sua equipe. Também é ótimo saber que nossa Equipe de Sucesso do Cliente tem sido ágil e prestativa quando necessário. Sobre o desempenho: já tomamos medidas para melhorar os tempos de carregamento e estamos implementando outros aprimoramentos como parte de nossos esforços contínuos de otimização, que você já deve estar vendo à medida que crescemos em novas regiões geográficas. Sua experiência ajuda a moldar esse progresso, o que tem sido inestimável. Temos o compromisso de oferecer uma plataforma eficiente e sem problemas, e seu feedback nos ajuda a ir ainda mais longe. Muito obrigado!

2/5
    9 de Jan de 2025

The simple layout is positive - requires work.

Proposed use case: move a deal/ticket to a stage called 'delivery' with a customer address and have employees use the app to receive notification with all necessaries logged in relevant objects in HubSpot. I associated three contacts to a ticket which did sent to desktop Dusk FSM but not for all three contacts. App closed during session I cannot now use it - would need reinstall. Set-up steps not really difficult, however I wonder if the user guide for HubSpot integration is correct today?!

O que você gosta?

Has a simple user-interface and app home screen is clear.

O que você não gosta?

Deals and tickets not syncing to meet use case.

  • Gromniak, W.


Resposta de King, A., Dusk Mobile17 de Jan de 2025
Hi Wesley, Thanks for the review! It would be great to connect over a call and better understand both your use case and also the reported issue on the app. We'll send an email with the calendar link over. Look forward to learning more.

Este aplicativo requer um dos seguintes planos de assinatura de Dusk FSM - Service Excellence.

Launch

US$ 0

Ideal for those getting started

  • Up to 10 Staff and Contractors

  • 1 Integration Connector

  • Core FSM tools

  • Schedule & Dispatch Jobs

  • Field Mobile Apps

  • Custom Mobile Job Forms

  • Automate Workflows

  • Send Quotes and Invoices

  • Role based Dashboards

  • Equipment & Asset Management

  • Timesheets

  • Manage Customers & Inventory

  • AI Assistant

  • AI powered knowledge base

Optional Onboarding Pack, Data Migration and Premium Support Available

Launch

US$ 0

Ideal for those getting started

  • Up to 10 Staff and Contractors

  • 1 Integration Connector

  • Core FSM tools

  • Schedule & Dispatch Jobs

  • Field Mobile Apps

  • Custom Mobile Job Forms

  • Automate Workflows

  • Send Quotes and Invoices

  • Role based Dashboards

  • Equipment & Asset Management

  • Timesheets

  • Manage Customers & Inventory

  • AI Assistant

  • AI powered knowledge base

Optional Onboarding Pack, Data Migration and Premium Support Available

* O preço aqui é apenas para fins de exibição. Todos os preços não incluem impostos, incentivos, descontos ou outras variáveis de preços. Você deve entrar em contato com o parceiro para obter informações mais atualizadas e precisas. A HubSpot não se responsabiliza por essas informações de preços, que são fornecidas pelos nossos parceiros. Preços atualizados pela última vez: 03/12/2025

Mais informações

Criado por
Dusk Mobile
Instalações
mais de 60 instalações
Categorias
Idiomas nos quais este aplicativo está disponível
Inglês

Now trending

HubSpot solutions partner illustration
Precisa de mais ajuda?

Crie uma solução personalizada com a ajuda de um parceiro de soluções da HubSpot.

Conecte-se com os parceiros de soluções da HubSpot para qualquer necessidade comercial. Navegue pelas recomendações, contrate o profissional certo e comece seu projeto.