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Dusk FSM - Service Excellence

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Dusk FSM - Service Excellence

Powering Field Services: Delivering Exceptional Customer Experiences

제작자
Dusk Mobile
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설치 수 50개 이상
평가

4.3(4)

설치하려면 로그인하세요.Dusk FSM - Service Excellence 구독 필요

요구 사항

HubSpot 요금제
    모든 HubSpot 플랜에서 작동
자세히 알아보기
HubSpot 계정 권한
필수 계정 권한 보기
Dusk FSM - Service Excellence 구독
Launch, Essentials, Growth 또는 Enterprise 플랜

개요

If you’re sending individuals and teams into the field, Dusk FSM supercharges your HubSpot CRM with AI-powered Field Service Management (FSM), giving you real-time control over job scheduling, workforce dispatch, and invoicing.


Dusk FSM leverages AI automation to boost efficiency, reduce operational delays, and improve customer experience, all while seamlessly syncing with HubSpot to streamline service workflows.


With support for HubSpot custom objects and properties, your field teams can access and update customer-specific data directly from the job site, ensuring accurate, real-time information is always available.


🎯 Take the Interactive Tour: Sign Up, Schedule, Complete



📌 Unlock AI-Driven Field Service Excellence


Automate Job Scheduling & Dispatch

AI-powered workflows ensure real-time job assignments, smart routing, and workforce optimization directly from HubSpot.


Enhance Visibility with AI-Powered Insights

Gain real-time insights into field operations, track work progress, predict job completions, and monitor technician performance with intelligent analytics.


Leverage Custom Objects & Properties in the Field

Field teams can view, edit, and sync HubSpot custom objects and properties directly from mobile or desktop, ensuring service accuracy and better customer interactions.


Seamless CRM + FSM Integration

Move deals through HubSpot, and Dusk FSM will auto-create jobs, assign teams, and schedule follow-up work—ensuring data accuracy and operational efficiency.


Boost Revenue & Speed Up Invoicing

Shorten invoice cycles by automating job closeout-to-invoice workflows, ensuring faster payments and improved cash flow.


Empower Technicians to Create New Business

Give field teams the ability to suggest follow-up work, create deals, and generate revenue—directly from the job site.



📌 Why Dusk FSM?

Managing field service with multiple tools and spreadsheets is inefficient. Without an integrated AI-powered FSM platform, ensuring data quality, operational efficiency, and real-time customer updates is almost impossible.


With Dusk FSM and HubSpot, you get an intelligent field service platform that enables you to:

✔ Leverage AI-driven automation for smarter scheduling & dispatch

✔ Use HubSpot custom objects & properties to enhance field service accuracy

✔ Ensure real-time job tracking and proactive customer updates

✔ Streamline field operations with an end-to-end integrated workflow



📌 AI-Powered Integration Features


Turn HubSpot Workflows into Work in the Field

  • Auto-create jobs in Dusk FSM when a HubSpot deal moves stages

  • Dispatch teams in real time with automated assignments

  • Ensure data accuracy and visibility across CRM & FSM

Shorten Invoice Cycles & Improve Cash Flow

  • Auto-trigger invoices when work is completed in Dusk FSM

  • Reduce delays with real-time field updates and approvals


AI-Powered Scheduling & Smart Workflows

  • Predict job durations, technician availability, and workload balancing

  • Optimize dispatch routes and workforce utilization


Leverage HubSpot Custom Objects & Properties

  • Allow technicians to access & update key CRM data in the field

  • Ensure real-time sync between HubSpot & field service teams


Unlock New Revenue Opportunities from the Field

  • Technicians can suggest additional services, schedule follow-ups, and auto-generate deals in HubSpot


One Seamless, AI-Powered Workflow – No Duplicate Data!

  • Create Jobs in Dusk FSM from HubSpot Deals

  • Automate actions through Workflows from HubSpot Tickets

  • Create Tickets in HubSpot and auto-trigger workflows in Dusk FSM

  • Preview upcoming deals to forecast workloads



📌 Start Winning with AI-Powered Field Service Automation


🚀 Get started with our Launch Plan today and experience Dusk FSM with no obligation. Install the app today, and schedule a 30-minute discovery call to learn more about how to tailor the HubSpot + Dusk FSM integration to your specific needs.

기능

Trigger Field Jobs from HubSpot Tickets

Auto-create field jobs when ticket status changes in HubSpot. Dispatch instantly from the Dusk FSM card or scheduler. Once complete, jobs sync back to HubSpot, keeping your support desk fully updated, no manual steps.

Trigger Jobs from HubSpot Deals Automatically

Dispatch jobs directly from HubSpot using the Dusk FSM Dispatch App Card for a seamless, automated workflow from sales to service. Alternatively, create jobs for manual assignment and dispatch in Dusk FSM by selecting which Deal stages trigger job creation and which stages update in HubSpot upon job completion and invoicing

Dispatch Field Jobs from the HubSpot CRM App Card

Create and dispatch jobs directly from HubSpot using the embedded Dusk FSM App Card. Field staff get notified instantly, and job details sync automatically, no switching tabs, no manual entry.

Schedule Field Jobs in Dusk FSM

Use Dusk FSM’s advanced scheduling board to dispatch jobs triggered by HubSpot Tickets or Deals. View technician availability, apply filters, and assign work via drag-and-drop. Once dispatched, updates sync in real-time to HubSpot.

Live Field Status in HubSpot Helpdesk

Empower your Help Desk agents to seamlessly manage and track field tickets from the HubSpot Helpdesk with Dusk FSM. View real-time updates, manage assignments, log time, and ensure a smooth workflow from ticket creation to job completion, all within HubSpot.

앱 기능

공유 데이터
데이터 소스
동기화 방향
HubSpot에 있음
HubSpot에 있음

Customer Company

회사 속성

회사 속성

Customers

연락처

연락처

Customers

맞춤형 개체

맞춤형 개체

Field Job Forms

맞춤형 개체

맞춤형 개체

Field Jobs

거래

거래

Field Jobs

티켓

티켓

Materials

제품

제품

공유 데이터에 대한 자세한 정보

Shared data can be setup completely manually or automatically. Shared data can be retrieved record by record or in bulk. The Dusk FSM connector has been designed to offer full flexibility based on individual HubSpot customer preferences.

리뷰

4.3

4 평점 기준

총 리뷰 수

4

역대 리뷰 건수

전체 등급

75% 완료
0% 완료
0% 완료
25% 완료
0% 완료

평균 등급

4.3

4 평점 기준

총 리뷰 수

4

역대 리뷰 건수

전체 등급

75% 완료
0% 완료
0% 완료
25% 완료
0% 완료

리뷰 필터링:

정렬:


리뷰 필터링:

정렬:


5/5
    2025년 6월 10일

사소한 로딩 문제에도 빠른 지원을 제공하는 유용한 스케줄러

스케줄링에 매우 유용한 도구

무엇이 마음에 드시나요?

다양한 보기, 편리한 앱

무엇이 마음에 들지 않으시나요?

아직 수정해야 할 몇 가지 사소한 사항이 있지만 지원팀은 웹 페이지 느린 로딩 문제를 해결하여 매우 빠르게 답변합니다.

  • Accounting, F.

번역된 from English. 보기 original 텍스트

King, A., Dusk Mobile댓글2025년 6월 17일
환상적인 리뷰를 보내주셔서 감사합니다! 다양한 일정 보기와 앱이 팀에게 얼마나 편리한지를 통해 가치를 얻고 계신다는 소식을 듣게 되어 기쁩니다. 또한 필요할 때 고객 성공 팀이 신속하게 대응하고 도움을 주었다는 점도 매우 만족스러우며, 저희는 항상 빠른 처리를 목표로 하고 있습니다. 성능: 로딩 시간을 개선하기 위한 조치를 이미 취했으며, 지속적인 최적화 노력의 일환으로 추가적인 개선 사항을 출시하고 있으며, 새로운 지역에서 성장함에 따라 이미 체감하실 수 있을 것입니다. 여러분의 경험은 이러한 진전에 큰 도움이 되고 있으며, 이는 매우 소중합니다. 저희는 원활하고 강력한 플랫폼을 제공하기 위해 최선을 다하고 있으며, 여러분의 피드백은 이를 더욱 발전시키는 데 큰 도움이 됩니다. 감사합니다!
2/5
    2025년 1월 9일

The simple layout is positive - requires work.

Proposed use case: move a deal/ticket to a stage called 'delivery' with a customer address and have employees use the app to receive notification with all necessaries logged in relevant objects in HubSpot. I associated three contacts to a ticket which did sent to desktop Dusk FSM but not for all three contacts. App closed during session I cannot now use it - would need reinstall. Set-up steps not really difficult, however I wonder if the user guide for HubSpot integration is correct today?!

무엇이 마음에 드시나요?

Has a simple user-interface and app home screen is clear.

무엇이 마음에 들지 않으시나요?

Deals and tickets not syncing to meet use case.

  • Gromniak, W.


King, A., Dusk Mobile댓글2025년 1월 17일
Hi Wesley, Thanks for the review! It would be great to connect over a call and better understand both your use case and also the reported issue on the app. We'll send an email with the calendar link over. Look forward to learning more.
This app requires one of the following Dusk FSM - Service Excellence subscription plans.

Launch

US$0

Ideal for those getting started

  • Up to 10 Staff and Contractors

  • 1 Integration Connector

  • Core FSM tools

  • Schedule & Dispatch Jobs

  • Field Mobile Apps

  • Custom Mobile Job Forms

  • Automate Workflows

  • Send Quotes and Invoices

  • Role based Dashboards

  • Equipment & Asset Management

  • Timesheets

  • Manage Customers & Inventory

  • AI Assistant

  • AI powered knowledge base

Launch

US$0

Ideal for those getting started

  • Up to 10 Staff and Contractors

  • 1 Integration Connector

  • Core FSM tools

  • Schedule & Dispatch Jobs

  • Field Mobile Apps

  • Custom Mobile Job Forms

  • Automate Workflows

  • Send Quotes and Invoices

  • Role based Dashboards

  • Equipment & Asset Management

  • Timesheets

  • Manage Customers & Inventory

  • AI Assistant

  • AI powered knowledge base

* 여기에 표시된 가격은 표시 목적으로만 사용됩니다. 모든 가격에는 세금, 인센티브, 할인 또는 기타 가격 변수가 포함되어 있지 않습니다. 가장 최신의 정확한 가격 정보를 알고 싶다면 파트너에게 연락해야 합니다. HubSpot은 파트너가 제공하는 이 가격 정보에 대해 어떠한 책임도 지지 않습니다. 마지막 가격 업데이트 날짜: 2025.09.04.

자세한 정보

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Dusk Mobile
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