Attacat

Großartige Partner, mit denen man zusammenarbeiten kann.

Letztes Jahr habe ich eine neue Aufgabe in meinem Unternehmen übernommen. Eines meiner ersten Projekte war die Suche nach einem CRM-Tool, mit dem wir den Support verbessern und mit dem Unternehmen wachsen können. Ich bin bei HubSpot gelandet und habe das Attacat-Team kennengelernt, mit dem die Zusammenarbeit so wunderbar war. Sie haben uns beim Aufbau eines Support-Teams und bald auch eines Vertriebsteams unterstützt. Wir werden auch weiterhin mit ihnen zusammenarbeiten, wenn wir unsere anderen Systeme mit HubSpot integrieren. Ich habe in den letzten Monaten mit Ruairidh Leishman, Hannah Porter, Kate Riddoch und Stevie Ross zusammengearbeitet. Jeder von ihnen war sehr hilfsbereit und professionell und auch flexibel, was den Zeitunterschied zwischen ihnen, mir und meinen Teams angeht. Ruairidh hat sich für uns bei HubSpot eingesetzt. Hannah hat Stunden mit meinen Teams verbracht, die mehrere Schulungen absolvieren mussten, um sowohl ein europäisches als auch ein US-amerikanisches Team sowie B2C und B2B an Bord zu holen. Kate hat mir geholfen, unsere Formulare einzurichten und viele Fragen zu beantworten, während ich HubSpot erlernte, und sie wird bald Schulungen für das Vertriebsteam leiten. Stevie leitete das Projekt, als wir begannen, und wird wieder zurückkommen, um von der technischen Seite her zu helfen. Wir erhalten wöchentliche Status-Updates und sehr zeitnahe Meeting-Notizen und -Aufzeichnungen. Ich bin so froh, dass Sie alle mit mir zusammenarbeiten, um dieses CRM für Horseware Ireland ins Leben zu rufen.

Außergewöhnlicher Service beim Re-Onboarding

Es war eine erfrischende Erfahrung, mit Attacat zu arbeiten. Das Team ist sehr engagiert, wenn es darum geht, Ihre Bedürfnisse zu verstehen und sich in Ihre Lage zu versetzen, um am besten herauszufinden, wo sie Änderungen an Ihrer Implementierung vornehmen können, die sinnvolle Auswirkungen haben werden. In unserem Fall haben sie ohne Unterbrechung an einem laufenden System gearbeitet und dabei hervorragende Change-Management-Prozesse und exzellente Kenntnisse des Systems gezeigt, um sicherzustellen, dass es keine Auswirkungen gab.

Great support and very good service

We implemented a new CRM with great onboarding assistance from Atticat. We had a single point of contact throughout the project and the implementation was very structured and timely. We will definitely use Atticat in the future

Exceptional CRM & HubSpot Expertise – Above and Beyond Service!

Attacat has been instrumental in transforming how we manage our CRM and marketing efforts. From CRM implementation and migration to custom API integrations and programmable automation, their expertise is unmatched. They took the time to deeply understand the intricacies of our business, ensuring every solution was tailored to our needs. Their response times are phenomenal, and they consistently kept us on track, even when dealing with complex customizations that standard HubSpot support couldn’t handle. Their commitment to excellence doesn’t stop at implementation—they’ve gone above and beyond by attending events in person after deploying event-specific features. The documentation they provide is outstanding, with clear, actionable video guides that double as training tools, empowering our team to manage and optimize on our own. Attacat doesn’t just feel like a support provider—they feel like an extension of our team. We continue to use their ongoing support because their deep understanding of our business makes them invaluable. If you’re looking for a partner who makes you feel like you matter and delivers exceptional results, Attacat is the team to choose.

Very Diligent and Thorough

We worked with Attacat on a custom API implementation and UI card extension to provide a complex but streamlined quoting process. The team have gone above and beyond to deliver the project on budget.

Excellent service

Attacat played a pivotal role in our smooth migration to HubSpot, supporting the growth of our Ecommerce business and streamlining our systems. From technical support to tailored software onboarding, they provided a comprehensive solution for our service and marketing needs. Without their expertise, deploying HubSpot efficiently would have been quite a challenge.

Excellent agency to work with

We've been working with Attacat for nearly a year now. When we were researching what HubSpot approved agency we wanted to partner with, Attacat stood out with how they conducted themselves during that phase and they have been a pleasure to work with ever since. Initially we instructed them to help us onbaord HubSpot into the Prospero IT/Marketing ecosystem. Their level of organisation, attention to detail and thoroughness of covering every single aspect was first class and enabled the project to progress in a timely fashion. Every stage of the project was well explained, documented and reported on, and they have always been quick to respond to any ad-hoc queries we have sent them throughout. In terms of their team, I can't speak highly enough of them. The whole team are very personable, friendly and have taken a genuine interest in our business, striving to help us achieve what we set out to do from the outset. It's safe to say that the HubSpot project wouldn't have been as successful as it has been without Attacat's support and as a result of their expertise and professionalism, we have now decided to allow them to take on management of our PPC campaigns. I wouldn't hesitate in recommending their services to other companies that are considering using an agency to support them with their marketing strategy.

A proper partnership

Attacat have always felt like another member of the team (or a few members!) working really closely with us and our web developers, understanding our brand and coming up with solutions to our many quirky problems and ideas. We are a complex business with a very niche audience and this understanding is really important to us and means we really trust their input. Definitely recommend!

Couldn't do it without them!

Attacat have been helping us to implement a significant digital transformation project for the business. From platform selection and account negotiation through all of the setup, customisations, training and support. In addition, they have been extremely involved in and supporting our data clean up, optimisation & migration as well as supporting behind the scenes with integrations & planning sessions. Their experience and understanding is vast and they are solutions-oriented, no matter how tricky the problem may seem. They have been kind, supportive and happy to get involved in any way possible. It's been a complex project and they have taken it in their stride! Will definitely be working with them again.

HubSpot und Online-Leaderzeugung

Attacat ist einzigartig, weil sie ihr Fachwissen in der HubSpot-Anpassung und der Online-Lead-Generierung zu einer wirklich leistungsstarken Vertriebs- und Marketingkombination zusammenführen konnten. So sehr, dass wir unser Vertriebsteam im Außendienst durch reine Inbound-Marketing-Ausgaben ersetzt haben und seitdem nicht mehr zurückblicken.