Attacat

Grandes socios con los que trabajar.

El año pasado asumí un nuevo cargo en mi empresa y uno de mis proyectos inmediatos fue encontrar una herramienta de CRM que pudiéramos utilizar para mejorar la parte de soporte del negocio y escalar con el negocio. Aterricé en HubSpot y me presentaron al equipo de Attacat, con el que ha sido maravilloso trabajar. Nos han orientado a la hora de incorporar un equipo de soporte y, muy pronto, un equipo de ventas. Seguiremos trabajando con ellos a medida que integramos nuestros otros sistemas con HubSpot. He trabajado con Ruairidh Leishman, Hannah Porter, Kate Riddoch y Stevie Ross en los últimos meses. Cada uno de ellos ha sido tan servicial y profesional, así como flexible con la diferencia horaria entre ellos, yo y mis equipos. Ruairidh ha abogado por nosotros con HubSpot. Hannah ha pasado horas con mis equipos teniendo que hacer múltiples sesiones de formación para incorporar tanto a un equipo con sede en Europa y EE.UU., así como B2C y B2B. Kate me ha ayudado a configurar nuestros formularios y a responder muchas preguntas mientras aprendía HubSpot, y pronto dirigirá la formación con el equipo de ventas. Stevie estaba liderando el proyecto cuando empezamos y volverá para ayudar desde el lado técnico de nuevo. Recibimos actualizaciones de estado semanales y notas y grabaciones de reuniones muy rápidas. Estoy muy contento de tenerlos a todos trabajando conmigo para dar vida a este CRM para Horseware Irlanda.

Un servicio excepcional para la reincorporación

Una experiencia refrescante trabajar con Attacat. El equipo está muy comprometido con la comprensión de sus necesidades, y se ponen en su lugar para identificar mejor dónde pueden hacer cambios en su implementación que tendrán un impacto significativo. En nuestro caso, trabajaron en un sistema activo sin interrupciones, mostrando excelentes procesos de gestión de cambios y un excelente conocimiento del sistema para garantizar que no se sintiera ningún impacto.

Great support and very good service

We implemented a new CRM with great onboarding assistance from Atticat. We had a single point of contact throughout the project and the implementation was very structured and timely. We will definitely use Atticat in the future

Exceptional CRM & HubSpot Expertise – Above and Beyond Service!

Attacat has been instrumental in transforming how we manage our CRM and marketing efforts. From CRM implementation and migration to custom API integrations and programmable automation, their expertise is unmatched. They took the time to deeply understand the intricacies of our business, ensuring every solution was tailored to our needs. Their response times are phenomenal, and they consistently kept us on track, even when dealing with complex customizations that standard HubSpot support couldn’t handle. Their commitment to excellence doesn’t stop at implementation—they’ve gone above and beyond by attending events in person after deploying event-specific features. The documentation they provide is outstanding, with clear, actionable video guides that double as training tools, empowering our team to manage and optimize on our own. Attacat doesn’t just feel like a support provider—they feel like an extension of our team. We continue to use their ongoing support because their deep understanding of our business makes them invaluable. If you’re looking for a partner who makes you feel like you matter and delivers exceptional results, Attacat is the team to choose.

Very Diligent and Thorough

We worked with Attacat on a custom API implementation and UI card extension to provide a complex but streamlined quoting process. The team have gone above and beyond to deliver the project on budget.

Excellent service

Attacat played a pivotal role in our smooth migration to HubSpot, supporting the growth of our Ecommerce business and streamlining our systems. From technical support to tailored software onboarding, they provided a comprehensive solution for our service and marketing needs. Without their expertise, deploying HubSpot efficiently would have been quite a challenge.

Excellent agency to work with

We've been working with Attacat for nearly a year now. When we were researching what HubSpot approved agency we wanted to partner with, Attacat stood out with how they conducted themselves during that phase and they have been a pleasure to work with ever since. Initially we instructed them to help us onbaord HubSpot into the Prospero IT/Marketing ecosystem. Their level of organisation, attention to detail and thoroughness of covering every single aspect was first class and enabled the project to progress in a timely fashion. Every stage of the project was well explained, documented and reported on, and they have always been quick to respond to any ad-hoc queries we have sent them throughout. In terms of their team, I can't speak highly enough of them. The whole team are very personable, friendly and have taken a genuine interest in our business, striving to help us achieve what we set out to do from the outset. It's safe to say that the HubSpot project wouldn't have been as successful as it has been without Attacat's support and as a result of their expertise and professionalism, we have now decided to allow them to take on management of our PPC campaigns. I wouldn't hesitate in recommending their services to other companies that are considering using an agency to support them with their marketing strategy.

A proper partnership

Attacat have always felt like another member of the team (or a few members!) working really closely with us and our web developers, understanding our brand and coming up with solutions to our many quirky problems and ideas. We are a complex business with a very niche audience and this understanding is really important to us and means we really trust their input. Definitely recommend!

Couldn't do it without them!

Attacat have been helping us to implement a significant digital transformation project for the business. From platform selection and account negotiation through all of the setup, customisations, training and support. In addition, they have been extremely involved in and supporting our data clean up, optimisation & migration as well as supporting behind the scenes with integrations & planning sessions. Their experience and understanding is vast and they are solutions-oriented, no matter how tricky the problem may seem. They have been kind, supportive and happy to get involved in any way possible. It's been a complex project and they have taken it in their stride! Will definitely be working with them again.

HubSpot y la generación de leads online

Attacat son únicos en el sentido de que han sido capaces de aunar su experiencia en la personalización de HubSpot y la generación de leads online para crear una combinación de ventas y marketing realmente potente. Tanto es así que hemos sustituido a nuestro equipo de ventas sobre el terreno por un gasto exclusivo en inbound marketing y no hemos mirado atrás desde entonces.