Attacat

Bra partner att arbeta med.

Förra året fick jag en ny roll inom mitt företag och ett av mina omedelbara projekt var att hitta ett CRM-verktyg som vi kunde använda för att förbättra supportsidan av verksamheten och skala med verksamheten. Jag landade på HubSpot och blev introducerad till Attacat-teamet, de har varit så underbara att arbeta med. De har gett vägledning när vi går ombord på ett supportteam och mycket snart i framtiden säljteamet. Vi kommer att fortsätta arbeta med dem när vi integrerar våra andra system med HubSpot. Jag har arbetat med Ruairidh Leishman, Hannah Porter, Kate Riddoch och Stevie Ross under de senaste månaderna. Var och en av dem har varit så hjälpsam och professionell, liksom flexibel med tidsskillnaden mellan dem, mig själv och mina team. Ruairidh har förespråkat för oss med HubSpot. Hannah har tillbringat timmar med mina team som måste göra flera träningspass för att ombord både ett europeiskt och USA-baserat team samt B2C och B2B. Kate har hjälpt till att konfigurera våra formulär och svara på många frågor för mig när jag lär mig HubSpot, och hon kommer snart att leda utbildning med säljteamet. Stevie ledde projektet när vi började och kommer att komma tillbaka för att hjälpa till med de tekniska sidorna igen. Vi får veckovisa statusuppdateringar och mycket snabba mötesanteckningar och inspelningar. Jag är så glad över att ni alla arbetar med mig för att förverkliga detta CRM för Horseware Ireland.

Exceptionell service som ger en ny ombordstigning

Uppfriskande upplevelse att arbeta med Attacat. Teamet är mycket engagerat i att förstå dina behov och sätter sig in i dina skor för att bäst identifiera var de kan göra ändringar i din implementering som kommer att ha en meningsfull inverkan. I vårt fall arbetade de med ett live-system utan störningar och visade utmärkta processer för förändringshantering och utmärkt kunskap om systemet för att säkerställa att ingen påverkan kändes.

Great support and very good service

We implemented a new CRM with great onboarding assistance from Atticat. We had a single point of contact throughout the project and the implementation was very structured and timely. We will definitely use Atticat in the future

Exceptional CRM & HubSpot Expertise – Above and Beyond Service!

Attacat has been instrumental in transforming how we manage our CRM and marketing efforts. From CRM implementation and migration to custom API integrations and programmable automation, their expertise is unmatched. They took the time to deeply understand the intricacies of our business, ensuring every solution was tailored to our needs. Their response times are phenomenal, and they consistently kept us on track, even when dealing with complex customizations that standard HubSpot support couldn’t handle. Their commitment to excellence doesn’t stop at implementation—they’ve gone above and beyond by attending events in person after deploying event-specific features. The documentation they provide is outstanding, with clear, actionable video guides that double as training tools, empowering our team to manage and optimize on our own. Attacat doesn’t just feel like a support provider—they feel like an extension of our team. We continue to use their ongoing support because their deep understanding of our business makes them invaluable. If you’re looking for a partner who makes you feel like you matter and delivers exceptional results, Attacat is the team to choose.

Very Diligent and Thorough

We worked with Attacat on a custom API implementation and UI card extension to provide a complex but streamlined quoting process. The team have gone above and beyond to deliver the project on budget.

Excellent service

Attacat played a pivotal role in our smooth migration to HubSpot, supporting the growth of our Ecommerce business and streamlining our systems. From technical support to tailored software onboarding, they provided a comprehensive solution for our service and marketing needs. Without their expertise, deploying HubSpot efficiently would have been quite a challenge.

Excellent agency to work with

We've been working with Attacat for nearly a year now. When we were researching what HubSpot approved agency we wanted to partner with, Attacat stood out with how they conducted themselves during that phase and they have been a pleasure to work with ever since. Initially we instructed them to help us onbaord HubSpot into the Prospero IT/Marketing ecosystem. Their level of organisation, attention to detail and thoroughness of covering every single aspect was first class and enabled the project to progress in a timely fashion. Every stage of the project was well explained, documented and reported on, and they have always been quick to respond to any ad-hoc queries we have sent them throughout. In terms of their team, I can't speak highly enough of them. The whole team are very personable, friendly and have taken a genuine interest in our business, striving to help us achieve what we set out to do from the outset. It's safe to say that the HubSpot project wouldn't have been as successful as it has been without Attacat's support and as a result of their expertise and professionalism, we have now decided to allow them to take on management of our PPC campaigns. I wouldn't hesitate in recommending their services to other companies that are considering using an agency to support them with their marketing strategy.

A proper partnership

Attacat have always felt like another member of the team (or a few members!) working really closely with us and our web developers, understanding our brand and coming up with solutions to our many quirky problems and ideas. We are a complex business with a very niche audience and this understanding is really important to us and means we really trust their input. Definitely recommend!

Couldn't do it without them!

Attacat have been helping us to implement a significant digital transformation project for the business. From platform selection and account negotiation through all of the setup, customisations, training and support. In addition, they have been extremely involved in and supporting our data clean up, optimisation & migration as well as supporting behind the scenes with integrations & planning sessions. Their experience and understanding is vast and they are solutions-oriented, no matter how tricky the problem may seem. They have been kind, supportive and happy to get involved in any way possible. It's been a complex project and they have taken it in their stride! Will definitely be working with them again.

HubSpot och generering av leads online

Attacat är unika eftersom de har kunnat sammanföra expertis inom HubSpot-anpassning och online-leadgenerering för att skapa en riktigt kraftfull kombination av försäljning och marknadsföring. Så mycket att vi har ersatt vårt fältsäljteam med enbart inkommande marknadsföringsutgifter och har inte sett tillbaka sedan dess.