Attacat

D'excellents partenaires avec lesquels travailler.

L'année dernière, j'ai pris de nouvelles fonctions au sein de mon entreprise et l'un de mes projets immédiats était de trouver un outil de CRM que nous pourrions utiliser pour améliorer l'aspect support de l'entreprise et évoluer avec elle. J'ai atterri sur HubSpot et j'ai été présentée à l'équipe d'Attacat, avec laquelle il a été très agréable de travailler. Ils nous ont guidé dans l'intégration d'une équipe de support et très bientôt d'une équipe de vente. Nous continuerons à travailler avec eux alors que nous intégrons nos autres systèmes à HubSpot. J'ai travaillé avec Ruairidh Leishman, Hannah Porter, Kate Riddoch et Stevie Ross au cours des derniers mois. Chacune d'entre elles a été d'une grande aide et d'un grand professionnalisme, tout en faisant preuve de souplesse en raison du décalage horaire entre elles, moi et mes équipes. Ruairidh a défendu nos intérêts auprès de HubSpot. Hannah a passé des heures avec mes équipes à faire de multiples sessions de formation pour intégrer une équipe basée en Europe et aux Etats-Unis, ainsi que pour le B2C et le B2B. Kate a aidé à mettre en place nos formulaires et a répondu à de nombreuses questions pendant que j'apprenais HubSpot, et elle dirigera bientôt une formation avec l'équipe de vente. Nous recevons des mises à jour hebdomadaires sur l'état d'avancement du projet, ainsi que des notes et des enregistrements de réunions très rapides. Je suis ravie que vous travailliez tous avec moi pour donner vie à ce CRM pour Horseware Ireland.

Un service exceptionnel pour une réintégration

C'est une expérience rafraîchissante de travailler avec Attacat. L'équipe est très impliquée dans la compréhension de vos besoins et se met à votre place pour identifier au mieux les changements qu'elle peut apporter à votre implémentation et qui auront un impact significatif. Dans notre cas, ils ont travaillé sur un système en direct sans aucune perturbation, faisant preuve d'excellents processus de gestion du changement et d'une excellente connaissance du système pour s'assurer qu'aucun impact n'était ressenti.

Great support and very good service

We implemented a new CRM with great onboarding assistance from Atticat. We had a single point of contact throughout the project and the implementation was very structured and timely. We will definitely use Atticat in the future

Exceptional CRM & HubSpot Expertise – Above and Beyond Service!

Attacat has been instrumental in transforming how we manage our CRM and marketing efforts. From CRM implementation and migration to custom API integrations and programmable automation, their expertise is unmatched. They took the time to deeply understand the intricacies of our business, ensuring every solution was tailored to our needs. Their response times are phenomenal, and they consistently kept us on track, even when dealing with complex customizations that standard HubSpot support couldn’t handle. Their commitment to excellence doesn’t stop at implementation—they’ve gone above and beyond by attending events in person after deploying event-specific features. The documentation they provide is outstanding, with clear, actionable video guides that double as training tools, empowering our team to manage and optimize on our own. Attacat doesn’t just feel like a support provider—they feel like an extension of our team. We continue to use their ongoing support because their deep understanding of our business makes them invaluable. If you’re looking for a partner who makes you feel like you matter and delivers exceptional results, Attacat is the team to choose.

Very Diligent and Thorough

We worked with Attacat on a custom API implementation and UI card extension to provide a complex but streamlined quoting process. The team have gone above and beyond to deliver the project on budget.

Excellent service

Attacat played a pivotal role in our smooth migration to HubSpot, supporting the growth of our Ecommerce business and streamlining our systems. From technical support to tailored software onboarding, they provided a comprehensive solution for our service and marketing needs. Without their expertise, deploying HubSpot efficiently would have been quite a challenge.

Excellent agency to work with

We've been working with Attacat for nearly a year now. When we were researching what HubSpot approved agency we wanted to partner with, Attacat stood out with how they conducted themselves during that phase and they have been a pleasure to work with ever since. Initially we instructed them to help us onbaord HubSpot into the Prospero IT/Marketing ecosystem. Their level of organisation, attention to detail and thoroughness of covering every single aspect was first class and enabled the project to progress in a timely fashion. Every stage of the project was well explained, documented and reported on, and they have always been quick to respond to any ad-hoc queries we have sent them throughout. In terms of their team, I can't speak highly enough of them. The whole team are very personable, friendly and have taken a genuine interest in our business, striving to help us achieve what we set out to do from the outset. It's safe to say that the HubSpot project wouldn't have been as successful as it has been without Attacat's support and as a result of their expertise and professionalism, we have now decided to allow them to take on management of our PPC campaigns. I wouldn't hesitate in recommending their services to other companies that are considering using an agency to support them with their marketing strategy.

A proper partnership

Attacat have always felt like another member of the team (or a few members!) working really closely with us and our web developers, understanding our brand and coming up with solutions to our many quirky problems and ideas. We are a complex business with a very niche audience and this understanding is really important to us and means we really trust their input. Definitely recommend!

Couldn't do it without them!

Attacat have been helping us to implement a significant digital transformation project for the business. From platform selection and account negotiation through all of the setup, customisations, training and support. In addition, they have been extremely involved in and supporting our data clean up, optimisation & migration as well as supporting behind the scenes with integrations & planning sessions. Their experience and understanding is vast and they are solutions-oriented, no matter how tricky the problem may seem. They have been kind, supportive and happy to get involved in any way possible. It's been a complex project and they have taken it in their stride! Will definitely be working with them again.

HubSpot et la génération de leads en ligne

Attacat est unique en ce sens qu'elle a réussi à réunir son expertise en matière de personnalisation de HubSpot et de génération de leads en ligne pour en faire une combinaison de vente et de marketing vraiment puissante. A tel point que nous avons remplacé notre équipe de vente sur le terrain par des dépenses en marketing entrant et que nous n'avons pas regardé en arrière depuis.